In-Demand ict Jobs in perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
11d
ICT Business Analyst
RTV COMPUTERS PTY LTD —Perth WA
- $80,000 - $105,000 a year
- ERP systems
- Systems design
- Databases
Quick Apply
ICT PROJECT SPECIALIST
Shermac —Bayswater WA
- $120,000 - $150,000 a year
- Full-time
- Analysis skills
- Communication skills
ICT Project Officer
City of Perth —Perth WA
- $113,369 - $120,094 a year
- Full-time
- Communication skills
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Network Support Officer
Department of Education —Ellenbrook WA
- $86,439 - $92,795 a year
- Full-time
- Maintenance
- Organisational skills
- Communication skills
11d
Information Communications and Technology Support Officer
Department of Education —Padbury WA
- $86,439 - $92,795 a year
- Full-time
- Organisational skills
- Communication skills
11d
Manager ICT Operations
City of Perth —Perth WA
- Full-time
- Leadership
1d
Senior IT Technical Service Consultant
Corruption and Crime Commission —Northbridge WA
- $120,457 - $132,753 a year
- Full-time
2d
ICT Applications Support Officer
Northfleet —Osborne Park WA
- Full-time
- CRM software
- ERP systems
- Office
Quick Apply
Manager Information Technology
Economic Regulation Authority —Perth WA
- $144,755 - $154,717 a year
- Full-time
- AI
- Annual leave
- Parental leave
4d
On-site Support Technician
Fujitsu —Perth WA
- Weekend availability
- Management
- Software troubleshooting
- In-person
4d
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills
Client Support Officer
Department of Education —East Perth WA
- $86,439 - $92,795 a year
- Full-time
- Databases
- Communication skills
- Parental leave
4d
Senior Technology Specialist
Health Support Services —Perth WA
- $122,597 - $130,265 a year
- Full-time
- Warehouse
- Employee assistance program
Supply Controller
Health Support Services —Perth WA
- $90,666 - $96,409 a year
- Full-time
- Warehouse
- Employee assistance program
5d
Library Officer
Department of Education —Forrestfield WA
- $72,562 - $77,741 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
10d
Business Support Officer
Department of Education —Wanneroo WA
- $81,448 - $87,376 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
2d
Business Analyst
University of Sydney —Darlington WA
- $112,628 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
4d
Software Developer
Austal —Henderson WA
- Full-time
- Computer Science
- Bachelor's degree
- Opportunities for advancement
Quick Apply

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ict jobs near perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
11 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

ict jobs in perth, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

ICT Business Analyst

ICT PROJECT SPECIALIST

ICT Project Officer

Level 2 Engineer (ICT Support Officer)

Network Support Officer

Information Communications and Technology Support Officer

Manager ICT Operations

Senior IT Technical Service Consultant

ICT Applications Support Officer

Manager Information Technology

On-site Support Technician

Cyber Security Engineer (IT)

Client Support Officer

Senior Technology Specialist

Supply Controller

Library Officer

Business Support Officer

Business Analyst

Software Developer

I want to receive the latest job alert for ict in perth, wa

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