In-Demand Customer solutions specialist Jobs in Perth, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)
Commonwealth Bank —Perth WA
- Full-time
14d
Connective Lending Sales Support Specialist – Desk Based Perth
Connective Broker Services Pty Ltd —Perth WA
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
2d
Expression of interest - Morley, Malaga & Ellenbrook branch hub
Commonwealth Bank —Perth WA
- Full-time
13d
Senior Ocean Freight Specialist - Perth Station
DHL —Perth WA
3d
Sea Logistics Customer Care Specialist
Kuehne+Nagel —Perth WA
- Customer service
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Perth WA
- Part-time
- Customer service
Technology Specialist II
Atwell, LLC —Atwell WA
- $32 - $42 an hour
- Customer service
- Bachelor's degree
- AI
- Tuition reimbursement
- Annual leave
Member Resolution Specialist
Royal Automobile Club of WA —West Perth WA
- Full-time
- Customer service
- Communication skills
- Negotiation
IT Support Specialist
Illuminance Solutions —Perth WA
- Azure
- Microsoft Office
- Administrative experience
Customer Service Specialist - Grants
Commonwealth Bank —Perth WA
- Full-time
- Communication skills
13d
Fleet Management Tech Specialist
Goldstar Transport —Kewdale WA
- Full-time
- Communication skills
Category Sourcing Specialist
CHC Helicopters —Perth WA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Site Administrator
Monadelphous —Perth WA
- Customer service
- Microsoft Office
- Organisational skills
6d
Customer Service Consultant
NHP —Perth WA
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Product Specialist - Screen Media
Weir Group —Hazelmere WA
- Full-time
- CRM software
- Salesforce
7d
Customer Care Specialist
Vocus —Perth WA
- Full-time
- Hybrid work
- Customer service
- Education
- Parental leave
- Fuel discount
Quick Apply
10d
Category Sourcing Specialist
Heli-One —Perth WA
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
On-site Support Technician
Fujitsu —Perth WA
- Weekend availability
- Management
- Software troubleshooting
- In-person
Quick Apply
23h
Administration Support – Insurance (Mining)
Aon Corporation —Perth WA
- Customer service
- Microsoft Office
- Administrative experience
- Work from home

I want to receive the latest job alert for customer solutions specialist in perth, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer solutions specialist jobs near perth, wa

Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer solutions specialist jobs in perth, wa

Customer Service Specialist

Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)

Connective Lending Sales Support Specialist – Desk Based Perth

Expression of interest - Morley, Malaga & Ellenbrook branch hub

Senior Ocean Freight Specialist - Perth Station

Sea Logistics Customer Care Specialist

Specialist: Seasonal Contract - Full Time or Part Time

Technology Specialist II

Member Resolution Specialist

IT Support Specialist

Customer Service Specialist - Grants

Fleet Management Tech Specialist

Category Sourcing Specialist

Site Administrator

Customer Service Consultant

Product Specialist - Screen Media

Customer Care Specialist

Category Sourcing Specialist

On-site Support Technician

Administration Support – Insurance (Mining)

I want to receive the latest job alert for customer solutions specialist in perth, wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected