In-Demand Customer service officer Jobs in Pennant Hills Nsw

Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Village Support Officer
Keyton —Pennant Hills NSW
- CPR Certification
- Customer service
- First Aid Certification
- Referral program
Internal Sales Support Officer
Dormakaba Group —Hornsby NSW
- Full-time
- Sales
- Customer service
- Salesforce
4d
AE4 - AE6 Customer Engagement Officer, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $125,060 a year
- Call employer
- Customer service
- AI
- Communication skills
- Annual leave
- Employee assistance program
Customer Service Officer
Transport For NSW —Parramatta NSW
- $100,123 - $110,138 a year
- Full-time
- CRM software
- Customer service
- Salesforce
7d
Catering Assistant - Baulkham Hills
SUMMIT HEALTH CARE PTY LTD —Baulkham Hills NSW
- Customer service
- Cooking
- Communication skills
Quick Apply
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
4d
Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $34.93 - $36.09 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Annual leave
- Parental leave
3d
Patient Enquiry Officer (Administration Officer Lvl 2) - Liverpool Hospital - Perm PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $34.93 - $36.09 an hour
- 8 hour shift
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Parental leave
2d
Customer Enquiry Officer
Transport For NSW —Parramatta NSW
- $102,613 - $109,183 a year
- Full-time
- Customer service
- In-person
4d
Administrative / Employment Support Officer (Warehouse)
Achieve Australia —Newington NSW
- Full-time
- In-person
- Annual leave
- On-the-job training
Operational Support Officer
icare —Parramatta NSW
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Gym membership
6d
Administration Officer (Lvl 3) - Drug Health Services - Perm FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $37.27 - $38.44 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Parental leave
10d
Administration Officer - Mount Druitt Hub - Casual
Blacktown City Council —Blacktown NSW
- $37.43 an hour
- Time management
10d
Health Information and Record Release Officer
Western Sydney Local Health District —Sydney NSW
- $73,915.12 - $76,218.80 a year
- Weekend availability
- Organisational skills
- Computer skills
12d
Front of House and Administration Officer
Deaf Connect —Parramatta NSW
- $39.53 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
11d
Casual Customer Experience Officer
City of Parramatta Council —Parramatta NSW
- From $34.52 an hour
- Full-time
- Customer service
- Cash handling
- Health insurance
- Employee assistance program
13d
Administration Support Officer
NSW Department of Communities and Justice —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
7d
Enrolments and Accounts Officer
Macquarie University —Macquarie University NSW
- $77,235 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
7d

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Customer Support & Administration Officer - Allied Health Practice

Grace Children's Therapy
Castle Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate III
Administrative experience
Driver Licence
Computer skills
Typing
Working with Children Check
Office experience

Full Job Description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice.

The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries.

Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person.

You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director.

The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye for detail and excellent customer service skills. Being able to build rapport with parents is essential as you will be a point of call for families that attend the practice. We work with young children, teenagers and young adults with varying disabilities therefore you need to be a person of integrity, patience and understanding and will be required to complete mandatory training as part of your job role.

This role requires you to be able to work unsupervised and complete duties independently and on a timely basis. This job role requires a person who is a logical thinker and able to multi-task and manage their time efficiently. Accuracy and attention to data entry is a requirement.

We are completely paperless, and utilise a number of apps and platforms to streamline all our systems therefore you need to be trained in using our software platforms.

The duties include:

Maintain accurate client records.
Process invoices and payments through our gateway.
Handle correspondence and communication with clients
Support the team with various administrative duties as needed
Opening and closing the clinic
Transactions, including emailing invoices and receipts and processing payments.
Answering the phone and coordinating appointments
Keeping our client database up to date.
Setting up client profiles in the system
Liaison with clients and following up on documentation
Processing, scanning incoming and outgoing correspondence (as we are paperless) to the database.
Following up daily on payments and reconciling transactions to ensure the day is balanced.

Essential Criteria:

Certificate III or above in office administration/business or similar work experience in administration.
Experience processing and reconciling invoices.
Attention to detail.
Being able to work independently and autonomously is essential.
Being able to prioritise workflow and manage time to ensure invoicing is completed by the end of the day.
Be willing to learn how to use our Practice Management Software
Experience working in with allied health or medical sector is highly regarded.
Understanding the NDIS process is beneficial as a large portion of our work is with NDIS participants however, training will be provided.
Experience with the Medicare scheme is beneficial
Working with Children Check is mandatory (willing to obtain one)
NDIS Worker Screener is mandatory (willing to obtain one)
High level of computer skills with adequate typing speed of 35-40 wpm
Attention to detail and meticulous data entry is essential
Be reliable and possess a strong work ethic
Ability to work in a face-paced environment
A fast learner with using a variety of apps and platforms
Being punctual is important as the opener for the day.
NSW Drivers Licence and own vehicle required

Hours:

Need to be available to work up to 7pm

Fulltime position available - 40 hours per week.

Operation hours:

Tuesday, Wednesday, Thursday - 10am to 7pm
Friday 9am to 6pm
Saturday 7:30am to 1:30pm

Commencement Date: August 2026

Quick Apply

Refine Your Search

customer service officer jobs in pennant hills nsw

Customer Support & Administration Officer - Allied Health Practice

Village Support Officer

Internal Sales Support Officer

AE4 - AE6 Customer Engagement Officer, Vetting Authority

Customer Service Officer

Catering Assistant - Baulkham Hills

Operations Manager - NDIS Service Provider

Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual

Patient Enquiry Officer (Administration Officer Lvl 2) - Liverpool Hospital - Perm PT

Customer Enquiry Officer

Administrative / Employment Support Officer (Warehouse)

Operational Support Officer

Administration Officer (Lvl 3) - Drug Health Services - Perm FT

Administration Officer - Mount Druitt Hub - Casual

Health Information and Record Release Officer

Front of House and Administration Officer

Customer Service Officer

Casual Customer Experience Officer

Administration Support Officer

Enrolments and Accounts Officer

I want to receive the latest job alert for customer service officer in pennant hills nsw

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