In-Demand Senior quality assurance coordinator Jobs in Parramatta, Nsw

Operations Manager
Forever Care Disability Centre —Bella Vista NSW
- $65,371.76 - $110,622.92 a year
- Full-time
- CRM software
- Management
- Budgeting
- Work from home
Quick Apply
Triage Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Call employer
- Employee assistance program
10h
Assistant Coordinator/(3IC)/Senior Educator
Epping Heights OSHC —Epping NSW
- $37 - $45 an hour
- Overtime
- Childcare
- Administrative experience
- In-person
Quick Apply
Project Coordinator
Starlluf Cranes Pty Ltd —Smithfield NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Senior Project & Change Coordinator
Corporate Services —Sydney Western Suburbs NSW
- $129,464 - $142,665 a year
- Full-time
- Agile
9d
Senior Project Manager – Full Time
Hard Bakka —Fairfield East NSW
- Full-time
- Microsoft Excel
- Management
- Engineering
Site Supervisor
Civil and Scape —Seven Hills NSW
- Full-time
- Supervising experience
- Organisational skills
- Construction
Senior Project Architect / Coordinator
DKO Architecture —Sydney NSW
- Full-time
- CAD
- Construction
- Parental leave
- Employee assistance program
HubSpot Technical & Web Developer
Lupo Digital —Sydney NSW
- Full-time
- Sales
- APIs
- Time management
- Annual leave
Technology and Operations Centre Referrals
Accenture —Sydney NSW
- Full-time
- On-the-job training
- Parental leave

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Operations Manager

Forever Care Disability Centre
Bella Vista NSW

Quick Apply

Job Details

Full-time
$65,371.76 - $110,622.92 a year

Benefits

Visa sponsorship
Work from home

Qualifications

CRM software
Management
Driver Licence
Budgeting
Financial management
Working with Children Check
Leadership
Time management

Full Job Description

About the Role

We are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day operations of our disability services. This leadership role is responsible for ensuring operational excellence, regulatory compliance, staff performance, participant satisfaction, and sustainable business growth.

The successful candidate will work closely with senior management to develop and implement operational strategies, manage service delivery, support workforce development, and ensure the organisation consistently meets NDIS requirements and participant expectations.

Key Responsibilities

Oversee daily operations across all disability support programs and services.
Ensure compliance with NDIS Practice Standards, NDIS Code of Conduct, and relevant legislation.
Lead, mentor, and manage support coordinators, team leaders, support workers, and administrative staff.
Develop and implement operational policies, procedures, and systems.
Monitor service quality, participant outcomes, and organisational performance.
Manage participant onboarding, service agreements, incident reporting, and risk management processes.
Support workforce planning, recruitment, onboarding, training, and staff retention initiatives.
Conduct performance reviews and implement continuous improvement strategies.
Ensure accurate documentation, reporting, and record-keeping requirements are maintained.
Collaborate with participants, families, stakeholders, and external service providers.
Manage budgets, operational costs, and resource allocation effectively.
Identify opportunities for business growth, service expansion, and operational efficiencies.
Lead audits, quality assurance activities, and NDIS Commission compliance requirements.
Monitor participant satisfaction and implement service improvement initiatives.

Skills & ExperienceEssential

Minimum 3 years' experience in an Operations Manager, Service Manager, or Senior Leadership role within the disability, community services, aged care, or health sector.
Strong understanding of the NDIS, NDIS Practice Standards, and NDIS Quality and Safeguards Commission requirements.
Demonstrated experience managing teams and leading operational functions.
Knowledge of participant-centred service delivery models.
Experience managing compliance, risk, incidents, and quality systems.
Strong financial management and budgeting skills.
Excellent communication, leadership, and stakeholder engagement abilities.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making skills.
High-level organisational and time management skills.

Desirable

Qualifications in Business Management, Community Services, Disability Services, Health Management, or a related field.
Experience working within a registered NDIS provider environment.
Knowledge of SCHADS Award and workforce management practices.
Experience with NDIS software systems and CRM platforms.
Understanding of Supported Independent Living (SIL), Community Participation, Support Coordination, and other NDIS-funded supports.

Requirements

Current National Police Check.
NDIS Worker Screening Clearance.
Current Working with Children Check (where applicable).
Current Driver's Licence.
Full Australian working rights.

What We Offer

Competitive salary package.
Career progression opportunities within a growing organisation.
Supportive leadership team and positive workplace culture.
Opportunity to make a meaningful impact in the lives of people living with disability.
Ongoing professional development and leadership training.
Flexible working arrangements where applicable.

If you are a driven and experienced leader who is passionate about delivering exceptional disability services and driving operational excellence, we encourage you to apply.

Pay: $65,371.76 – $110,622.92 per year

Benefits:

Visa sponsorship
Work from home

Work Location: In person

Quick Apply

Refine Your Search

senior quality assurance coordinator jobs in parramatta, nsw

Operations Manager

Triage Coordinator

Assistant Coordinator/(3IC)/Senior Educator

Project Coordinator

Senior Project & Change Coordinator

Senior Project Manager – Full Time

Site Supervisor

Senior Project Architect / Coordinator

HubSpot Technical & Web Developer

Technology and Operations Centre Referrals

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