In-Demand Senior claims specialist Jobs in Parramatta, Nsw

Senior Claims Specialist
Gen Re —Sydney NSW
- Hybrid work
- Leadership
- Communication skills
- Health insurance
4d
Senior Customer Resolutions Specialist - Claims
AIA —Sydney NSW
- Full-time
- Hybrid work
- In-person
- Negotiation
- Health insurance
- Employee discount
Senior Personal Lines Claims Specialist
Chubb —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
Claims Technical Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
7d
Senior Regulatory Affairs Specialist
Church & Dwight —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Health insurance
Senior Claims Executive
Gallagher —North Sydney NSW
- Management
- Communication skills
- Employee stock purchase plan
- Tuition reimbursement
Continuous Improvement Specialist
Avant —Sydney NSW
- Full-time
- Leadership
- Communication skills
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Full-time Receptionist/Administrative Assistant - Law Firm
WD Hunt & Associates —Parramatta NSW
- $28.24 - $35.00 an hour
- Full-time
- Research
- Microsoft Office
- Senior Secondary Certificate of Education
Quick Apply
1d
Fraud Investigation & Forensic Accounting Specialist | Senior Associate | Forensics and Financial Crime
PWC Australia —Sydney NSW
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance program
Motor Claims Specialist
Chubb —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Claims Consultant - Retail Income Protection Claims
TAL —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
14d
Senior Litigation Specialist
iCare External —Sydney NSW
- $149,739 a year
- Contract
- Hybrid work
- Management
- Office
- Communication skills
- Employee assistance program
- Gym membership
Senior Legal Specialist
Gallagher Bassett —Sydney NSW
- Hybrid work
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Health insurance
Senior Litigation Specialist
icare —Sydney NSW
- $149,739 a year
- Temporary
- Hybrid work
- Management
- Office
- Communication skills
- Employee assistance program
- Gym membership
Senior Internal Audit Manager
Chubb —Sydney NSW
- Full-time
- Analysis skills
- Supervising experience
- Communication skills
Head of Human Resources, ANZ
Valvoline Global Operations —Baulkham Hills NSW
- Sales
- Office
- Bachelor's degree
- Employee assistance program
Quick Apply
Senior Marketing Specialist
Solventum —North Ryde NSW
- Full-time
- Sales
- Marketing
- Organisational skills

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Senior Claims Specialist

Gen Re -
Sydney NSW

Apply Now

Job Details

4 days ago

Benefits

Health insurance

Qualifications

Blogging
Leadership
Communication skills

Full Job Description

Shape Your Future With Us

General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re.

Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance industries. Represented in all major reinsurance markets through a network of 37 offices, we have earned superior financial strength ratings from each of the major rating agencies. We value diversity, equality and inclusion and promote a culture that supports professional and personal growth.

Your Role

Our Australian Life and Health Claims Team is seeking to appoint a suitably qualified Senior Claims Specialist to work in our Sydney office.

Your Key Responsibilities

Assessing life claims through the analysis of financial, medical and occupational/functional evidence.
Managing the performance of portfolios of reinsured claims through the provision of strategic claims management plans, guidance and coaching.
Liaising with clients to develop processes to encourage early notification and intervention strategies to facilitate claims outcomes and control claim duration.
Identifying claims that would be appropriate for rehabilitation or case management intervention from the Gen Re Case Management Service.
Maintaining a strong client focus with emphasis on relationship management.
Liaising with clients to understand their needs and identify and communicate opportunities where Gen Re can add value to their business.
Participating in the delivery of training modules and presentations to facilitate continued professional development at an industry level.
Undertaking portfolio analysis, identifying claims incidence and experience trends as well as formal audits and reviews of clients claims portfolios.
Providing insights to your Gen Re colleagues and clients on current and emerging industry trends and claims best practice nationally and internationally.
Promoting the company’s services to industry participants.

In addition to the key accountabilities of a LH Senior Claims Specialist you will manage relationship and portfolio strategies of allocated clients and treaties. Key responsibilities include:

Maintain regular, targeted client engagement at appropriately management levels, facilitating alignment on complex disputed claims matters.
Lead discussions with clients on complex, disputed and sensitive claims matters, claims risk considerations to achieve appropriate outcomes and resolve differing stakeholder perspectives.
Proactively research and monitor current and emerging complaint impacting the Life & Health insurance industry.
Collaborate across GRLA, regional segments, and global teams to translate these insights into practical applications, enhance internal practices, and effectively increase the awareness with clients in response to the evolving complaint landscape.
Appropriately escalate and refer potential disputes within the claims process to ensure client concerns and complaints are managed promptly and in accordance with established internal service standards, regulatory requirements and the Global Authorities Framework.

In your area of expertise, you will:

Liaise with the Gen Re Global, and Segment Departments on disputed claims and when appropriate Gen Re Legal, providing local market expertise and supporting internal stakeholders as required.
Provide expert policy interpretation and coverage advice, including a specific focus on morbidity and mortality claims.
Develop, implement and execute commutation strategies aligned with Gen Re’s risk appetite.
Represent GRLA in the Global & Segment Claims inforce management meetings ensuring insights, local regulatory requirements, Ombudsmen activity and LICOP nuances are at the forefront of discussion.
Provide product-related advice as required, ensuring alignment with the claims controls framework.
Contribute to industry thought leadership groups through delivering presentations and authoring blogs/articles within your area of expertise.

Your Profile

Essential:

Extensive experience providing technical claims leadership in complex, disputed, and high value life/health insurance claims environments.
Demonstrated ability to influence and negotiate with senior stakeholders on complex and contentious claims matters.

Expert knowledge of:

Insurance Contracts Act (1984)
Life Insurance Act (1995)
SIS Act (1993)
Life Insurance Code of Practice (LICOP)
Litigation processes and dispute resolution frameworks.
Demonstrated ability to:
Interpret and apply legal principles to claims scenarios.
Develop strategies for high-risk and contentious claims.
Influence senior stakeholders and drive sound claims and risk management outcomes.

Strong capability in:

Policy/Contract wording interpretation
Non-disclosure, misrepresentation and potential fraud assessment
Regulatory analysis and application.
Highly developed communication skills, with the ability to convey complex legal concepts in a practical and accessible manner.
Proven ability to operate as a subject matter expert in your field of expertise.
Minimum of five years working as a dispute resolution specialist managing complex claims matters.

Desired:

Tertiary qualification in law.
Demonstrated thought leadership in legal or claims-related topics.
Experience contributing to regulatory or industry initiatives.

We offer a

Hybrid working model (60/40 Office/Home)
Highly professional and inclusive working environment that values excellence, integrity, personal responsibility, and diversity
Excellent compensation and benefits
Flat corporate structure with a strong team ethic
Support for your personal and professional development

Does this sound exciting?
If you want to shape your future with us, we look forward to receiving your application via our website Gen Re.

Contact
Human Resources

Our Address

General Reinsurance Life Australia Ltd.
Level 20
1 O'Connel Street
Sydney, NSW 2000 (Australia) ABN 73 002
166 869

Apply Now

Refine Your Search

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