In-Demand Senior administrative Jobs in Ormeau Qld

Operations Manager
KoaHanii Disability and Mental Health Services —Logan Village QLD
- From $115,000 a year
- Weekend availability
- Management
- Administrative experience
- In-person
Quick Apply
7d
Administration Coordinator
Islamic College of Brisbane —Karawatha QLD
- $70,000 - $80,000 a year
- Full-time
- Childcare
- Customer service
- Microsoft Office
- Free parking
- Parental leave
Quick Apply
Contract Administrator
Premier Concrete Equipment Pty Ltd —Berrinba QLD
- $95,000 - $110,000 a year
- Full-time
- Sales
- Administrative experience
- Construction experience
Quick Apply
Intake & Administration Officer
Bravehearts —Arundel QLD
- Microsoft Office
- Databases
- Organisational skills
6d
Quality Assurance Applications Lead
Bravehearts —Arundel QLD
- Research
- Administrative experience
- Analysis skills
8d
Administration Support Officer
Mater Group —Redland QLD
- $39.79 - $44.25 an hour
- Weekend availability
- Administrative experience
- Working with children
- Organisational skills
- Health insurance
- Employee assistance program
1d

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Operations Manager

KoaHanii Disability and Mental Health Services
Logan Village QLD

Quick Apply

Job Details

Permanent | Full-time
From $115,000 a year
7 days ago

Benefits

Company phone

Qualifications

Management
Incident management
Administrative experience
Blue Card
Driver Licence
Working with Children Check
Leadership
Communication skills
Time management

Full Job Description

Operations Lead – NDIS Disability & Mental Health
Company: KoaHanii Disability and Mental Health Services Pty Ltd
Location: South-East Queensland (travel required)
Job type: Permanent, Full-time
Salary: Competitive and negotiable (aligned with relevant award/agreement and experience)
About KoaHanii
KoaHanii is an NDIS-registered disability and mental health services provider supporting participants, families and support teams across South-East Queensland. We provide person-centred supports, staffing and rostering, participant follow-up, and operational oversight to ensure safe, ethical and reliable services in line with the NDIS Practice Standards and NDIS Code of Conduct
Position overview
The Operations Lead is responsible for overseeing daily operations, managing competing priorities across participants and staff, and ensuring service continuity across our programs. This role suits a proactive, organised and systems-focused leader who can stay calm in a fast-paced environment and work closely with Senior Management to manage risk and drive continuous improvement.

Responsibilities

Coordinate day-to-day operations across KoaHanii services
Manage rosters, service continuity and shift follow-up
Support peers, support workers and internal teams with operational direction
Monitor and action tasks through ShiftCare, Monday.com and other CRM systems
Maintain accurate operational records, reports and documentation
Review and respond to service issues, incidents and complaints
Identify and escalate safeguarding, WHS and compliance risks
Participate in weekly meetings to report barriers, solutions and deadlines
Contribute to root-cause analysis of recurring operational issues
Participate in weekend on-call responsibilities where required
Travel within South-East Queensland as needed

Requirements

Experience in operations, coordination or team leadership in disability, mental health, aged care, community or health services
Strong operational leadership, time management and prioritisation skills
High-level written and verbal communication skills
Strong administrative and reporting skills, with high attention to detail
Competence with digital systems (ShiftCare or similar, Google Workspace, CRM/task systems)
Ability to identify, assess and escalate risks, and support resolution
Ability to maintain confidentiality and follow organisational and NDIS policies
Ability to work in a fast-paced environment and manage competing priorities

Preferred qualifications & experience

Qualifications in Community Services, Disability, Mental Health, Business/Health Administration, Human Services or Operations Management
NDIS sector experience and familiarity with NDIS Practice Standards
Experience managing support workers and service teams
Experience with rostering and service delivery coordination
Experience using ShiftCare and Monday.com
Experience with incident management, complaints and safeguarding processes

Work health, safety & compliance
KoaHanii is committed to providing a safe workplace, complying with the Work Health and Safety Act 2011 (QLD) and Fair Work Act 2009, and meeting NDIS Quality and Safeguards Commission requirements. Employees are expected to follow WHS procedures, report hazards and incidents, uphold participant rights and confidentiality, and act in accordance with the NDIS Code of Conduct.
Screening requirements
Before commencement, candidates must provide or obtain:

NDIS Worker Screening Check (Queensland NDIS / Disability Worker Screening)enableu
Working with Children Check/Blue Card (if required for specific programs)
Evidence of a full, current driver licence
Evidence of comprehensive vehicle insurance for any personal vehicle used for work-related travel, to support safe work-related driving under WHS obligationsroadsense
Proof of right to work in Australia

Benefits

Opportunity to influence operational systems and service quality
Collaborative, supportive leadership environment
Company laptop and mobile phone provided for work use

How to apply
To apply via Indeed, submit:

Your resume
A short cover letter addressing the key requirements
A brief example of how you have identified and resolved an operational barrier in a previous role

Pay: From $115,000.00 per year

Experience:

Management: 4 years (Required)

Work Location: In person

Quick Apply

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senior administrative jobs in ormeau qld

Operations Manager

Administration Coordinator

Contract Administrator

Intake & Administration Officer

Quality Assurance Applications Lead

Administration Support Officer

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