In-Demand Senior customer service representative Jobs in Norwest Nsw

Senior Customer Care Representative
Stryker —St Leonards NSW
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Parental leave
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
Paid Internship (Cold Calling & Lead Generation)
Teckonnect Pty Limited —Macquarie Park NSW
- CRM software
- Sales
- Customer service
Quick Apply
2d
Senior Employment Mentor - Guildford & Parramatta
AMES Australia —Parramatta NSW
- $79,627 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Employee assistance program
- Employee discount
1d
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
2d
Sales Manager
KG Talent —Wetherill Park NSW
- Full-time
- Sales
- Business development
- Manufacturing
Quick Apply
Senior Electronics Maintenance Technician
ALSTOM —Rouse Hill NSW
- Contract
- Parental leave
- Gym membership
Senior Finance Officer
HammondCare —St Leonards NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Referral program
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
National Account Executive - Parental cover (18 months Fixed term contract)
PepsiCo —Chatswood NSW
- Contract
Sales Development Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave

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Senior Customer Care Representative

Stryker -
St Leonards NSW

Apply Now

Job Details

Full-time

Benefits

Health insurance
Parental leave
Paid volunteer leave

Qualifications

Communication skills

Full Job Description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

At Stryker, we hire for potential, mindset, and drive — not just what’s written on a resume. Some of our strongest performers have come from backgrounds in customer service, healthcare administration, hospitality, retail, and other fast-paced, people-focused industries.

If you’re looking to grow your career in medical technology and make a meaningful impact, this could be the opportunity you’ve been waiting for.

About The Role

As a Senior Customer Care Representative, You’ll be the go-to person for complex enquiries, process improvement, and operational excellence — someone the team relies on to solve problems, drive consistency, and elevate the customer experience every day.

Your responsibilities will include:

Act as the escalation point for complex customer enquiries, delivering timely and effective resolutions.
Identify trends, recurring issues, and opportunities to improve service delivery and team efficiency.
Drive continuous improvement initiatives that enhance quality, accuracy, and customer outcomes.
Support compliance and audit readiness through strong process governance and documentation management.
Partner closely with leaders and cross-functional teams to share knowledge, improve workflows, and embed best practices across Customer Care.

Who You Are

You’re someone who naturally takes ownership. People come to you because you’re calm under pressure, solutions-focused, and know how to navigate complexity with confidence.

You’’ll bring:

Experience handling escalations or complex customer enquiries within a customer service or operations environment.
Strong problem-solving skills with the ability to think critically and make decisions confidently.
Exposure to process improvement, compliance, or operational support activities will be highly regarded.
Excellent communication skills and the ability to build credibility with both customers and internal stakeholders.

Requirements:

Full Australian working rights

Why Join Us?

When you join us, you’re joining a mission to improve patient outcomes every day — but that’s just the beginning. You’ll also enjoy a supportive environment where you can grow your career and make a real impact.

Some of our benefits include:

Health care, financial wellbeing, and insurance options to help you stay healthy and secure
Ongoing training and career development opportunities so you can keep growing
Paid parental leave and volunteer days to support your life outside of work

If you’re interested in applying for the role, please include a few lines at the top of your CV answering: “Why do you want to join Stryker?”

If this sounds like the right opportunity for you, we’d love to hear from you.

Pay rate will not be below any applicable local minimum wage rates.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Apply Now

Refine Your Search

senior customer service representative jobs in norwest nsw

Senior Customer Care Representative

Club Experience Officer South Pacific & Philippines

Paid Internship (Cold Calling & Lead Generation)

Senior Employment Mentor - Guildford & Parramatta

Community Manager

Sales Manager

Senior Electronics Maintenance Technician

Senior Finance Officer

Venue Operations Manager

National Account Executive - Parental cover (18 months Fixed term contract)

Sales Development Representative

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