Job description
Agency Department of Corporate and Digital Work unit ICT Services – Contract Management
Development
Job title Contract Support Officer Designation Administrative Officer 5
Job type Full time Duration Fixed to 08/01/2028
Salary $90,946 - $95,468 Location All NT Regions
Position number 41708 RTF 354139 Closing 25/08/2026
Contact officer Erin Spain on 08 8924 3825 or [email protected]
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354139
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Provide day to day management of Information and Communication Technology contracts and undertake ICT procurement-
based activities.
Context statement
The ICT Services ICT Contract Management unit manages the delivery of a broad range of information and communications
technology (ICT) services to all Northern Territory Government agencies through a complex set of arrangements both
outsourced and internal to government. Activities involve a significant amount of agency, industry, contractor and
stakeholder engagement.
Key duties and responsibilities
1. Monitoring, managing and reporting on Contractor performance and compliance with contractual obligations and
performance standards for a suite of information communication technology agreements.
2. Undertake, take part in and provide effective support for ICT Services procurements and contract management activities.
3. Address any issues or concerns raised by the key stakeholders in relation to the agreements.
4. Manage and negotiate contract variations and the resolution of contractual issues and disputes.
5. Provide contractual advice to NTG stakeholders.
Selection criteria
Essential
1. Sound contract management and/or procurement skills including an analytical ability to achieve practical outcomes.
2. Sound interpersonal and communication skills both written and oral including ability to have a customer focus and engage
with staff at all levels, businesses and industry representatives.
3. Well organised, able to multi-task and proven record of achieving results in agreed timeframes.
4. Demonstrated capacity to work in professional teams in an organisation that values participation as a key to achieving
business objectives.
5. Strong understanding and appreciation of the importance of customer-focused service delivery.
6. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest,
innovative and respectful.
Desirable
1. Knowledge of NT Government Information Communication Technology (ICT) outsourced environment and NT
Government Records Management Policy and Procedures.
2. Certificate IV in Government Procurement Diploma of Government Contract Management or relevant Degree in
Business Law or Procurement or similar.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is a relevant criminal history. When choosing to
apply for this position, the applicant should consider the full requirements of the position in aligning to their work experience
and capabilities to this role. Please refer to the Capability Framework and visit our website at https://dcdd.nt.gov.au
