In-Demand Technical engineer Jobs in North Sydney, Nsw

Technical Services Engineer
Zoll Medical Corporation —St Leonards NSW
- On call
- Management
- Engineering
- Microsoft Office
Junior Electronics Engineer
Macquarie Medical Systems Pty Ltd —Lilyfield NSW
- $62,337.40 - $80,000.00 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
8d
Product Development Engineer - Mechanical & Mechatronics
King Living —Turrella NSW
- Full-time
- CAD
- Systems design
- Welding
Quick Apply
13d
Software Engineer
Bay2Bay Cleaning Pty Ltd —Sydney NSW
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Azure
- Management
Quick Apply
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
2027 DXC Technology Graduate Program Australia
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- AI
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Work from home
Associate Data Engineer
Craveable Brands —Chatswood NSW
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Parental leave
- Free food
Expression of Interest - Technical Directors and R&D Engineers - Netflix Animation Studios
Netflix —Sydney NSW
Graduate Data Analyst
Superloop —Sydney NSW
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Technical Support Engineer
NOVASTAR —Sydney NSW
- $55,000 - $85,000 a month
- Full-time
- In-person
Quick Apply
Technical Solutions Engineer- Sydney
Arista Networks —Sydney NSW
- Full-time
- Hybrid work
- Office
- Master's degree
- Analysis skills
Quick Apply
Technical Support Engineer (SharePoint)
Microsoft —Sydney NSW
- Full-time
- Azure
- Computer Science
- Research
Full Stack AI Engineer
EasyAsset Group Pty Ltd —Zetland NSW
- $80,000 - $90,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
Quick Apply
Technical Sales Specialist - Thermal Product Engineer
Vertiv —Sydney NSW
- Management
- Writing skills
- Engineering
Oliver Wyman - Senior Lead AI Engineer - Sydney
Oliver Wyman —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Field Service Engineer - System Integration Specialist - Medical
Draeger —Sydney NSW
- Full-time
- CRM software
- Management
- Engineering
- Fuel card
- Parental leave
Software Engineer (AI / Full Stack)
Avreo —Sydney NSW
- From $70,000 a year
- Full-time
- Azure
- AWS
- APIs
Quick Apply
Senior Project Manager (NSW & VIC)
Stantec —St Leonards NSW
- Part-time
- Management
- Organisational skills
- Communication skills
- Work from home
- Employee assistance program
Software Engineer
coreflow —Sydney NSW
- $300,000 - $800,000 a year
- Full-time
- AWS
- Relocation assistance
Quick Apply

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Technical Services Engineer

Zoll Medical Corporation -
St Leonards NSW

Apply Now

Job Details

Qualifications

Management
Engineering
Microsoft Office
Bachelor's degree
Organisational skills
Leadership
Communication skills

Full Job Description

Acute Care Technology

Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.

ZOLL Medical is a global leader in medical devices and software solutions, committed to improving patient outcomes and advancing healthcare technology. Our innovative solutions serve emergency medical services, hospitals, and healthcare providers across the continuum of care. At ZOLL, we foster a collaborative and dynamic work environment that empowers employees to make a meaningful impact.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Position Overview:

The Technical Services Engineer will ensure the effective execution of all technical service-related functions for ZOLL Medical products deployed across Australia and New Zealand. This role will focus on maintaining ZOLL devices, ensuring compliance with service level agreements, and maintaining high levels of customer satisfaction. This will be a Hybrid role covering Field Service and Depot repairs performing preventative maintenance, commissioning and breakdown repairs. Travel across Australia and New Zealand will be required.

Key Responsibilities:

Technical Support and Maintenance:

Conduct, and/or coordinate the repair, preventive maintenance of ZOLL medical devices to ensure operational efficiency and compliance with standards.
Travel across Australia & New Zealand at short notice
Promote and support ZOLL Service Agreements to achieve individual and territory revenue budgets
Ensure that service documentation is completed accurately and in a timely manner for all service activities, including repair logs and preventative maintenance records.
Manage customer and distributor relationships to achieve Customer Satisfaction Targets
Maintain correct spare part inventory levels and participate in quarterly stock stake.
Actively seek product and business improvement suggestions from our customers.

Maintain Product Return Register

Add details of reported faults to the returns register and email return reference and shipping instructions to customers.
Update entries in the returns register when servicing/repair work has been completed by the service team.
Enter fault details into the service module to create a Service Report
Organise loan units if required after booking equipment into the returns register.

Preventative Maintenance (PM) Schedule

Together with the ZOLL Service Admin team, plan and co-ordinate PMs to ensure 100% on-time PMs are conducted.
Co-ordinate with third party service provider to ensure PMs conducted on time.

Customer Engagement and Service Excellence:

Develop and maintain strong relationships with stakeholders, serving as the primary technical contact for ZOLL Medical
Proactively address and resolve any customer concerns or feedback in a manner that aligns with ZOLL standards for customer service excellence.
Conduct customer training sessions and educational workshops as needed to ensure end users are well-equipped to use and maintain ZOLL products safely and effectively.
Develop and maintain strong communication links with management and sales staff providing updated customer information to support future initiatives.

Compliance and Safety:

Ensure all technical services are delivered in compliance with applicable local and national regulations, industry standards, and company policies, including health and safety standards.
Lead continuous improvement initiatives to enhance service processes, reduce downtime, and maximize product performance.

Effective planning to ensure achieving of department revenue budget.

Qualifications and Experience:

Bachelor’s degree in biomedical engineering, Electronics, or a related technical discipline, or equivalent work experience.

Minimum of 5 years of experience in a technical service or support role within the medical device industry, with at least 2 years in a supervisory or leadership capacity.

Proven expertise in the maintenance and support of complex medical devices, with specific experience in defibrillators, monitors, or similar life- saving equipment being highly desirable.

Strong leadership and people management skills, with the ability to inspire and develop a team.

Exceptional troubleshooting, diagnostic, and problem-solving skills with a hands-on approach to technical issues.

Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.

Demonstrated ability to manage projects and resources effectively, with attention to detail and a commitment to meeting deadlines.

Familiarity with health and safety regulations and a commitment to ensuring a safe working environment.

Availability for on-call support and willingness to travel locally as needed for on-site service support.

Personal Attributes:

A collaborative and team-oriented mindset with excellent interpersonal skills.

Self-motivated, proactive, and able to work independently with minimal supervision.

Highly adaptable and resilient, with a strong commitment to excellence.

Ability to multitask and work effectively in a team environment.

Proficiency in Microsoft Office Suite and familiarity with inventory management systems.

Detail-oriented with strong organisational skills.

A customer-first mindset with a commitment to providing outstanding service.

Ability to handle pressure and adapt to a fast-paced environment.

Willingness to learn and take on diverse responsibilities within the team.

Strong Communication and interpersonal skills

Apply Now

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Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.

Position Overview:

Key Responsibilities:

Technical Support and Maintenance:

Conduct, and/or coordinate the repair, preventive maintenance of ZOLL medical devices to ensure operational efficiency and compliance with standards.

Travel across Australia & New Zealand at short notice

Promote and support ZOLL Service Agreements to achieve individual and territory revenue budgets

Ensure that service documentation is completed accurately and in a timely manner for all service activities, including repair logs and preventative maintenance records.

Manage customer and distributor relationships to achieve Customer Satisfaction Targets

Maintain correct spare part inventory levels and participate in quarterly stock stake.

Actively seek product and business improvement suggestions from our customers.

Maintain Product Return Register

Add details of reported faults to the returns register and email return reference and shipping instructions to customers.

Update entries in the returns register when servicing/repair work has been completed by the service team.

Enter fault details into the service module to create a Service Report

Organise loan units if required after booking equipment into the returns register.

Preventative Maintenance (PM) Schedule

Together with the ZOLL Service Admin team, plan and co-ordinate PMs to ensure 100% on-time PMs are conducted.

Co-ordinate with third party service provider to ensure PMs conducted on time.

Customer Engagement and Service Excellence:

Develop and maintain strong relationships with stakeholders, serving as the primary technical contact for ZOLL Medical

Proactively address and resolve any customer concerns or feedback in a manner that aligns with ZOLL standards for customer service excellence.

Conduct customer training sessions and educational workshops as needed to ensure end users are well-equipped to use and maintain ZOLL products safely and effectively.

Develop and maintain strong communication links with management and sales staff providing updated customer information to support future initiatives.

Compliance and Safety:

Ensure all technical services are delivered in compliance with applicable local and national regulations, industry standards, and company policies, including health and safety standards.

Lead continuous improvement initiatives to enhance service processes, reduce downtime, and maximize product performance.

Effective planning to ensure achieving of department revenue budget.

Qualifications and Experience:

Personal Attributes:

Strong Communication and interpersonal skills