In-Demand Senior partner Jobs in North Sydney, Nsw

Senior Customer Service Hero
ClassBento —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Cooking
Quick Apply
12d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Sales and Marketing Manager
Unique Furniture —Sydney NSW
- $170,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
Quick Apply
14d
Senior Acquisition Talent Partner, APAC
Legora —Sydney NSW
- Full-time
- Bar
Audit Senior/ Experienced Intermediate
Bell Partners Accountants Advisors and Auditors —Sydney NSW
- Communication skills
Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
13d
Senior Client Delivery Manager
Optus —Macquarie Park NSW
- Organisational skills
- Leadership
- Parental leave
- Employee discount
6d
Senior Account Manager
VML —Sydney NSW
- Management
- Presentation skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
6d
Senior Manager, Workplace Operations
Stryker —St Leonards NSW
- Full-time
- Engineering
- Bachelor's degree
- No degree
- Health insurance
Manager and Senior Manager - Audit
EY —Sydney NSW
- Management
- Recruiting
- Communication skills
- Parental leave
Senior Manager, Workplace Experience
Health System Support Group —Sydney NSW
- $180,279 - $201,662 a year
- Full-time
- Leadership
- Negotiation
1d
Senior Human Resources Business Partner
Northern Sydney Local Health District —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Management
- Communication skills
13d
Senior People Generalist / HR Manager
Xpansiv —Sydney NSW
- $135,000 - $150,000 a year
- Full-time
- Human resources
Senior Project Manager
MetLife —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
- Parental leave
- Employee assistance program
14d
Senior Partner Marketing Manager, AUNZ
Google —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- No degree
Executive Assistant & Transformation Program Manager
Otis —Sydney NSW
- Full-time
- Communication skills
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Hybrid work
- PMP
- In-person
- Health insurance
- Parental leave
Senior Business Partner - Internal Communications, Engagement & Employee Experience
Civeo —Sydney NSW
- Full-time
- SharePoint
- Communication skills
- Marketing
Senior Communications Manager ANZ
BI Australia —Sydney NSW
- Full-time
- Bachelor's degree
Assistant Lounge Manager
Compass Group Australia —Mascot NSW
- $90,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
- Parental leave

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senior partner jobs near north sydney, nsw

Senior Customer Service Hero

ClassBento -
Chatswood NSW

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year
12 days ago

Qualifications

Google Suite
Multilingual
Customer service
Cooking
Zendesk
Communication skills
Help desk

Full Job Description

ClassBento Senior Customer Service Hero

Full-time | Hybrid – Chatswood

Apply now with a cover letter — we’d love to hear from you!

Do you love customer service and have a passion for art, craft and cooking experiences? Are you an experienced customer service professional who loves helping people and finding solutions?

We’re looking for an enthusiastic, articulate and people-focused Senior Customer Service Hero to join our team. This is a hands-on role for someone who genuinely loves customer service, thrives in a fast-paced environment and wants to make a meaningful impact on our customers, teachers and team.

About ClassBento

ClassBento is a community marketplace for fun workshops, activities and leisure experiences, both in-person and online. We help people switch off, learn new skills, discover new passions and improve their wellbeing.

In a world that’s more connected than ever, stress and burnout are on the rise. Our experiences give people the chance to slow down, get creative and enjoy the simple pleasure of making something with their own hands.

It’s meaningful work, and we’re proud of the impact we have on individuals, teams and small businesses.

About the Role

This is a hands-on role, ideal for an experienced customer service professional who is a team player and genuinely loves helping others.

As a Senior Customer Service Hero, you’ll be one of the go-to people within the Customer Service team. We expect our Customer Service team to consistently deliver exceptional service, support and coach one another, stay motivated and uphold high service standards across all customer touchpoints.

As well as your day to day tasks, you’ll handle more complex customer enquiries and escalations, support your teammates, share your knowledge and help ensure we consistently deliver an exceptional customer experience.

You’ll work directly with customers via phone and Zendesk, while also helping the wider team stay on track. You’ll be proactive, flexible and always looking for opportunities to improve the customer experience and the way the team works.

This is a full-time role, Monday to Friday, with some flexibility for the right person. The position is hybrid, with a requirement to work from our Chatswood office 2–3 days per week.

Responsibilities

Help maintain our strong customer reputation and 5-star rating across Google and other platforms.
Provide exceptional day-to-day customer service across inbound channels, primarily email and phone.
Act as an intermediary between customers and teachers to resolve queries and manage issues or conflicts with professionalism and empathy.
Act as a senior point of escalation for complex customer or service-related issues.
Identify opportunities to improve team productivity, processes and the overall customer experience.
Monitor team reporting and performance against relevant OKRs and targets.
Work closely with Growth Partners to find fair, win-win outcomes when customer complaints arise.

Skills & Experience

Excellent communication skills, both written and verbal.
Minimum 4 years' experience in customer service or a similar role.
Enthusiastic, outgoing and confident, with exceptional people skills.
Adaptable, resilient and comfortable in a fast-paced environment.
Highly organised with strong attention to detail - you don’t drop the ball.
A collaborative team player who enjoys supporting and helping others grow.
Experience working in an office environment, both in-person and remotely.
Confident managing conflict and able to calmly handle challenging situations without letting them get you down.
A genuine passion for delivering exceptional customer experiences.
Experience using helpdesk software such as Zendesk and Aircall, as well as GSuite/Google Workspace.

Cultural Fit

Conscientious – You take ownership, pride yourself on doing great work and supporting your team.

Open – You value feedback, love learning and are committed to continuous improvement.

Caring – You build empathetic, professional relationships with colleagues and customers alike.

Nice to Have

Experience working in a tech startup.
Knowledge of online marketplaces.
Experience mentoring or coaching other customer service team members.
A genuine love for experiences, arts and crafts.

The Fun Stuff

Join a talented team making a genuine social impact.
Competitive base plus super
$500 training budget.
$1,000 worth of ClassBento experiences each year.
Flexible office and remote work environment.
Supportive, positive workplace — rated 5 stars on Glassdoor and Indeed.
Opportunities to contribute to projects within the Customer Service team and collaborate across other departments as the business grows.

Ready to Make an Impact?

If you’re an experienced customer service professional who loves helping people, thrives on solving problems and wants to be part of a team that genuinely cares about its customers and teachers, we’d love to hear from you.

Job Type: Full-time

Eligibility: Applicants must have full Australian working rights

Pay: $75,000.00 – $80,000.00 per year

Application Question(s):

To be considered for this role, you must attach a cover letter with your application. Please do not apply without one.

Work Location: Hybrid remote in Chatswood NSW 2067

Quick Apply

Refine Your Search

senior partner jobs in north sydney, nsw

Senior Customer Service Hero

SVP Client Delivery & Regional Lead APAC

Sales and Marketing Manager

Senior Acquisition Talent Partner, APAC

Audit Senior/ Experienced Intermediate

Senior Client Service & Escalations Manager

Senior Client Delivery Manager

Senior Account Manager

Senior Manager, Workplace Operations

Manager and Senior Manager - Audit

Senior Manager, Workplace Experience

Senior Human Resources Business Partner

Senior People Generalist / HR Manager

Senior Project Manager

Senior Partner Marketing Manager, AUNZ

Executive Assistant & Transformation Program Manager

Senior Project Manager APAC

Senior Business Partner - Internal Communications, Engagement & Employee Experience

Senior Communications Manager ANZ

Assistant Lounge Manager

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