In-Demand Service coordinator Jobs in North Lakes, Qld

Investigations Coordinator
Auto & General Holdings —Mango Hill QLD
- Administrative experience
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
OSHC Coordinator | Narangba
Junior Adventures Group —Narangba QLD
- Up to $43.90 an hour
- 8 hour shift
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Project Coordinator
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
13d
Regional Administration Manager, South QLD & Northern NSW
Coffey Testing —Caboolture QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
- Opportunities for advancement
Operations & Scheduling Coordinator
BRISK TRANSPORT —Geebung QLD
- $70,000 - $80,000 a year
- Urgently hiring
- Customer service
- Administrative experience
- In-person
Quick Apply
11d
Installation Coordinator
G.James —Narangba QLD
- Full-time
- Customer service
- Administrative experience
- Manufacturing
- Employee assistance program
OSHC Coordinator | Burpengary
Helping Hands —Burpengary QLD
- Up to $43 an hour
- 8 hour shift
- Childcare
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
5d
Travel and Accommodation Coordinator
Compass Group Australia —Burpengary QLD
- Weekend availability
- In-person
- Communication skills
OSHC Assistant Coordinator | Burpengary
Helping Hands —Burpengary QLD
- $39 - $42 an hour
- Full-time
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
5d
Technical Trainer
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
OSHC Coordinator | Ashgrove
Helping Hands —Ashgrove QLD
- Up to $46 an hour
- Full-time
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Senior Learning Specialist
Auto & General Holdings —North Lakes QLD
- Sales
- No degree
- Leadership
- Parental leave
- Employee discount
Quick Apply
OSHC Assistant Coordinator | Elimbah
Helping Hands —Elimbah QLD
- Up to $42 an hour
- Part-time
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
OSHC Casual Educator l Moreton Downs
Junior Adventures Group —Deception Bay QLD
- Monday to Friday
- Childcare
- Experience working with children
- Referral program
Quick Apply
Project Coordinator & Document Controller
Johnson Controls —Windsor QLD
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
FDC & IHC Administration Support
Uniting Church in Australia Queensland Synod —Deagon QLD
- Full-time
- Childcare
- Customer service
- Microsoft Office
Quick Apply
7d
OSHC Assistant Coordinator | Narangba Valley
Helping Hands —Narangba QLD
- $39 - $42 an hour
- Part-time
- Experience working with children
- Leadership
- Paid training
- Health insurance
Quick Apply
HR / Office Coordinator
Universal Store —Eagle Farm QLD
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Parental leave
- Employee discount
OSHC Casual Educator | Narangba
Helping Hands —Narangba QLD
- Morning shift
- No experience needed
- Experience working with children
- Communication skills
Quick Apply
NDIS Coordinator - Pine River
TheirCare —Lawnton QLD
- Up to $84,000 a year
- Part-time
- Experience working with children
- First Aid Certification
- Leadership

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Investigations Coordinator

Auto & General Holdings -
Mango Hill QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Administrative experience
Computer skills
Communication skills
Time management

Full Job Description

About the Role:

As our new Investigations Coordinator, you will be managing and coordinating the investigation into a claim to an external firm, as well as finalising claims to prevent and detect fraudulent activity. You will:

Maintain detailed and accurate records of investigations, including all relevant documents, interviews, and evidence collected and prepare in-depth reports on findings
Manage a personal portfolio of claims effectively and assist other team members when necessary due to workload demands
Engage and liaise with external investigation services to provide instructions on information needed during the external investigation
Develop an Investigation Plan (as required) and review and seek approval from Fraud Investigations Team leader
Perform objective, fair, and timely investigations and adhere to high standards of regulatory compliance
Review complex or suspicious cases and prepare investigation plans, identifying missing or inconsistent data including investigating complex and suspicious claims or insurance related activities
Make acceptance or rejection decisions for claims based on sound evidence and liaise with customers to advise of outcomes
Provide support on potentially fraudulent claims escalated to Customer dispute resolutions prior to and post submission to Ombudsman
Conduct interviews of policy holders and any other relevant stakeholder, or individuals and record statements as required and write records of all interviews
Must demonstrate the ability to understand and adhere to the requirements of the General Insurance Code of Practice and maintain an understanding of up-to-date industry trends in terms of fraudulent/ criminal activities and technological advances

What experience you’ll bring:

Experience in Insurance Claims preferred
Good computer and administration skills.
Excellent working knowledge of insurance legislation and processes.
Excellent interpersonal skills, including written and verbal communication, with the ability to build client rapport, negotiate and resolve conflict.
Excellent problem solving, decision-making skills with time management
Ability to work autonomously and build professional resilience.
Previous experience in conducting investigation interviews, highly regarded
Ability to pass a national police check

The Benefits of working with us:

Location - This role will be based in North Lakes.
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING and Qantas.

Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

service coordinator jobs in north lakes, qld

Investigations Coordinator

OSHC Coordinator | Narangba

Project Coordinator

Regional Administration Manager, South QLD & Northern NSW

Operations & Scheduling Coordinator

Installation Coordinator

OSHC Coordinator | Burpengary

Travel and Accommodation Coordinator

OSHC Assistant Coordinator | Burpengary

Technical Trainer

OSHC Coordinator | Ashgrove

Senior Learning Specialist

OSHC Assistant Coordinator | Elimbah

OSHC Casual Educator l Moreton Downs

Project Coordinator & Document Controller

FDC & IHC Administration Support

OSHC Assistant Coordinator | Narangba Valley

HR / Office Coordinator

OSHC Casual Educator | Narangba

NDIS Coordinator - Pine River

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