In-Demand Dental practice manager Jobs in Newtown Nsw

Front Office Team Leader- Dental Practice
DentalCare Clinics —Stanmore NSW
- $34 - $36 an hour
- Full-time
- Management
- Customer service
- Supervising experience
- Profit sharing
- Parental leave
Quick Apply
4d
Dental Practice Manager/Patient Treatment Co-ordinator
Smile Circle-Five Dock —Five Dock NSW
- $40 - $55 an hour
- Full-time
- Front desk
- In-person
- Communication skills
- Professional development assistance
Quick Apply
13d
Dental Practice Manager
My Local Dentists Northbridge —Northbridge NSW
- $32 - $38 an hour
- Full-time
- Clinic
- In-person
- Leadership
Quick Apply
12d
Assistant Practice Manager- EVOCA| Bondi | Full Time
For Health Group —Bondi Junction NSW
- Full-time
- Customer service
- Computer skills
- Leadership
- Health insurance
- Dental insurance
Practice Manager
Impression Dental Group —Sydney NSW
- Full-time
- Microsoft Office
- Budgeting
- Leadership
Practice Manager
Bupa —Hunters Hill NSW
- Full-time
- Management
- Administrative experience
- Health insurance
- Gym membership
Dental Operations Manager
Teachers Health —Sydney NSW
- Full-time
- Leadership
- Travel reimbursement
- Health insurance
7d
Practice Nurse Manager
For Health Group —Maroubra NSW
- Full-time
- Management
- Customer service
- Leadership
- Health insurance
- Employee assistance program
Community Engagement Support Worker
Rev. Bill Crews Foundation —Ashfield NSW
- $40.49 - $50.61 an hour
- Temporary
Quick Apply
Manager, Internal Audit
American Express —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Dental insurance
5d
Paralegal
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Editing
- Gym membership
- Free food
Quick Apply
Senior Dental Receptionist/ Treatment Coordinator
Dream Smiles Dental —North Parramatta NSW
- $75,000.00 - $86,651.67 a year
- Part-time
- Management
- Front desk
- Computer skills
Quick Apply
7d
Product Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- APIs
- Editing
- Gym membership
- Free food
Quick Apply
Sr. Business Innovation Manager
Invisalign Australia —Sydney NSW
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee discount
Quick Apply
Product Manager, Invisalign
Align Technology —Sydney NSW
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Employee discount
Quick Apply
Product Launch & Enablement Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Free food
Quick Apply
Urgent Care Operations Coordinator-Medical State Office NSW
For Health Group —Leichhardt NSW
- Weekend availability
- Management
- Administrative experience
- Communication skills
- Health insurance
- Dental insurance
Sales Manager, Mid-Market - ANZ
Harvey —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Annual leave
- Parental leave
5d
Account Executive, Scale
Braze —Sydney NSW
- Hybrid work
- CRM software
- Sales
- APIs
- Dental insurance
- Annual leave
Quick Apply
Centre Leader Belrose
Pacific Smiles Group —Northern Beaches NSW
- Full-time
- Patient care
- Leadership
- Communication skills

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dental practice manager jobs near newtown nsw

Front Office Team Leader- Dental Practice

DentalCare Clinics
Stanmore NSW

Quick Apply

Job Details

Full-time
$34 - $36 an hour
4 days ago

Benefits

Profit sharing
Parental leave
Employee discount
Maternity leave
Free drinks

Qualifications

Management
Customer service
Dental receptionist
Supervising experience
Staff training
Leadership
Communication skills

Full Job Description

The Front Office Team Leader’s main responsibilities are focused on the development and optimal management of people working the FOH, the delivery of the best care and customer service to patients interacting with FOF staffand the financial growth of the practice that depends on FOH operations , i.e. filling gaps on the book!

What we ask of you:

Experience in management/ supervising the work of others, including work allocation, rostering and guidance.
A passion for training and development of staff through practice skills and documentation update.
Well-developed communication, interpersonal and arithmetic skills. Great attention to detail.
A genuinely warm & welcoming demeanour and excellent customer service skills
A "can-do" attitude and curiosity to learn about dental procedures and systems.
Full Australian Working rights required.

Front Office Team Leader responsibilities include (but not limited to) the management of the following processes:

· Recruitment process, including updating job descriptions, assessing initial applications, interviewing, onboarding, and induction of new team members for FOH.

· Training FOH staff on their day-to-day process and procedure and ensure compliance to the practice’s policies and adherence to practice strategic objectives.

· Review and update processes, procedures, manuals and providing directors feedback on policies.

· Auditing current processes, procedures and manuals, introducing new ones where required and continuously implementing improvements where possible.

· Improving the current Training manuals, develop a training plan by collating current manuals and overseeing training of new staff including competences to ensure successful training.

· Demonstrate leadership and work shifts of FOH if short-staffed.

· Acquire knowledge of rostering and timesheet software Deputy in order to manage roster, approve timesheets and coordinate annual leave requests and sickness leave policy for FOH staff.

· Planning and leading regular team meetings and Email Updates for FOH staff.

· Identifying staff development opportunities, coordinating professional development plans and carrying out monthly 1-to-1 chats/ feedback sessions and quarterly performance reviews of FOH staff.

· Motivating staff, managing grievances and disciplinary proceedings. “Praise in public, correct in private”.

· Demonstrating leadership by training and reviewing performance of FOH staff work, ensuring practice protocols are followed and checklists are completed.

· Delegating tasks to FOH staff as required and following up with delegated tasks.

· Creating and maintain a great work culture at the clinics, leading by example and encouraging effective teamwork approach across practice including team building exercises, team events and staff birthdays/work anniversaries. Learning optimal use of Deputy tool for staff management.

· Ensuring patients have an excellent experience when visiting the clinic, from the moment they arrive and are greeted to the moment they pay, re-book and leave.

· Keep all forms of communication with patients current and up-to-date, including letter templates, voicemail messages, information in the website, Google business place and Facebook page.

· Tracking and encouraging Word of Mouth (WOM) referrals and ensuring existing patients receive tokens of gratitude for referrals.

· Creation of report to measure and track success of marketing campaigns, such as number of new patients and return of investment (ROI).

· Ensuring that all online enquiries from website are responded promptly so patients can secure an appointment.

· Ensuring that all patient complaints are immediately flagged with Practice Manager to protect the clinics’ reputation, maintaining a log of all issues observed by FOH so they can be addressed as soon as possible and have their root cause investigated and resolved.

· Collecting and collating patient feedback to improve standards and customer service.

· Answering all Google reviews left by our patients, leaving a note on their file to thank them next time they come to the clinic.

· Overseeing the facilitation of patient payment plans and confirmation of payment.

· Coordinating the setup of all clinicians on HICAPS and ensuring operation of our HICAPS systems.

· Learning how to extract and analyse reports from Core system to populate and present KIP reports to Director weekly and monthly meetings.

· Identifying advertising opportunities, areas for development and assisting with creating and delivering new marketing strategies/ activities as directed by director.

Pay: $34.00 – $36.00 per hour

Benefits:

Employee discount
Free drinks
Maternity leave
Profit sharing

Experience:

team leadership/ training : 1 year (Required)
Dental receptionist: 1 year (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

dental practice manager jobs in newtown nsw

Front Office Team Leader- Dental Practice

Dental Practice Manager/Patient Treatment Co-ordinator

Dental Practice Manager

Assistant Practice Manager- EVOCA| Bondi | Full Time

Practice Manager

Practice Manager

Dental Operations Manager

Practice Nurse Manager

Community Engagement Support Worker

Manager, Internal Audit

Paralegal

Senior Dental Receptionist/ Treatment Coordinator

Product Manager

Sr. Business Innovation Manager

Product Manager, Invisalign

Product Launch & Enablement Manager

Urgent Care Operations Coordinator-Medical State Office NSW

Sales Manager, Mid-Market - ANZ

Account Executive, Scale

Centre Leader Belrose

I want to receive the latest job alert for dental practice manager in newtown nsw

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