In-Demand It support Jobs in Newport Nsw

ICT Support Technicians nec
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
13d
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
13d
IT Support Specialist
Datacom Australia —Sydney NSW
- From $8,000 a month
- Full-time
- In-person
- Relocation assistance
- Health insurance
Quick Apply
IT Support Engineer
Anthropic —Sydney NSW
- Overtime
- Remote
- Management
- Administrative experience
- Education
- Parental leave
12d
IT Field Services Technician (Casual/Part Time)
E-Flo Computers Pty Ltd —Sydney NSW
- $60,000 - $70,000 a year
- Part-time
- English
- In-person
- Communication skills
Quick Apply
8h
ICT Support and Test Engineers nec
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- AWS
- Work from home
Quick Apply
13d
IT Support Specialist
All IT Services —Brookvale NSW
- From $7,500 a month
- Full-time
- In-person
- Relocation assistance
- Health insurance
Quick Apply
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
Onsite Associate IT Support
Okta —Sydney NSW
- Google Suite
- In-person
- AI
Quick Apply
ICT Support and Test Engineers - 26329
Simplus Australia —North Sydney NSW
- $100,000.00 - $145,016.93 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Computer Science
Quick Apply
IT Support Specialist
The Garvan Institute of Medical Research —Sydney NSW
- $75,000 a year
- Full-time
- Computer Science
- Customer service
- Research
- Parental leave
9d
新能源技术支持工程师, Technical Support Engineer, renewable energy, solar PV, battery storage
SIGENERGY —North Sydney NSW
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Quick Apply
6d
IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
10d
IT Desktop Support Technician
Live Nation —Sydney NSW
- Full-time
- Microsoft Office
- AI
6d
IT Support Engineer
Bain Capital —Sydney NSW
- Full-time
- Remote
- Management
- Computer Science
- Customer service
ICT Quality Assurance Engineer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- DevOps
- Bachelor's degree
- Work from home
Quick Apply
13d
Desktop Support Engineer - Sydney
Datacom —Sydney NSW
- Full-time
- Communication skills
- Time management
- Health insurance
Quick Apply
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Full-time
- Annual leave
- Parental leave
L1/L2 Desktop Support Engineer – Band 2 (Full-Time)
Impelsoft Pty Ltd —Sydney NSW
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick Apply
4d
IT Support Engineer
Pacific Smiles Group —Sydney NSW
- Full-time
- Microsoft Office
- Communication skills
2d

I want to receive the latest job alert for it support in newport nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

ICT Support Technicians nec

AI Talent
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $120,000 a year
13 days ago

Benefits

Visa sponsorship
Work from home

Qualifications

Jira
ITIL Foundation
Website maintenance
TCP
ITIL Certification
Azure
Management
Software troubleshooting
Equipment repair
Certificate IV
Content management systems
LAN
Certificate III
Technical support
DHCP
Analysis skills
CompTIA Network+
WAN
DNS
ServiceNow
Cybersecurity
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

## ICT Support Technician

## Position Overview

We are looking for a motivated and technically proficient ICT Support Technician to join our team and provide reliable support across our computer infrastructure, software systems, and web technologies. In this role, you will be responsible for diagnosing and resolving technical issues, maintaining hardware and software environments, and ensuring end users receive timely and effective assistance. The ideal candidate is a proactive problem-solver with strong communication skills and a genuine passion for technology. This position suits someone who thrives in a fast-paced environment and is committed to delivering high-quality technical support.

## Key Responsibilities

- Assess software and hardware requirements to identify appropriate technical solutions and resolve user-reported problems effectively.
- Respond promptly to enquiries from staff regarding software and hardware issues, providing clear guidance and practical resolutions in a professional manner.
- Install, configure, and maintain approved software applications, ensuring systems remain up to date, secure, and aligned with organisational standards.
- Adapt and modify existing programs and system configurations to better meet the evolving needs of end users and business operations.
- Implement, configure, and monitor computer networks, supporting both wired and wireless infrastructure to maintain consistent connectivity across the organisation.
- Design, update, and maintain organisational websites, ensuring content accuracy, functionality, and a positive user experience.
- Repair and replace peripheral equipment such as printers, terminals, monitors, and modems, maintaining accurate records of assets and service activity.
- Provide first- and second-level technical support to end users, either in person, remotely, or via a helpdesk or call centre environment, logging all incidents and resolutions through the appropriate ticketing system.
- Promote the efficient and effective use of applications and equipment across teams, offering training and guidance where required.
- Collaborate with internal stakeholders and external vendors to escalate and resolve complex technical issues in a timely manner.
- Conduct routine system checks, preventative maintenance, and performance monitoring to minimise downtime and ensure infrastructure reliability.
- Maintain thorough technical documentation, including user guides, network diagrams, and records of system configurations and changes.

## Required Qualifications & Skills

- Certificate III or IV in Information Technology, or a relevant tertiary qualification in ICT, Computer Science, or a related discipline.
- Demonstrated experience in a technical support, helpdesk, or IT operations role.
- Solid understanding of computer hardware components, operating systems (Windows, macOS, Linux), and common business software applications.
- Experience installing, configuring, and troubleshooting software and peripheral devices.
- Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and LAN/WAN connectivity.
- Familiarity with web technologies and basic website maintenance, including content management systems.
- Strong analytical and problem-solving skills with the ability to diagnose technical issues efficiently and accurately.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to manage competing priorities, work independently, and maintain composure under pressure.
- A customer-focused approach with a professional and courteous manner in all interactions.

## Preferred Qualifications

- CompTIA A+, Network+, or equivalent industry certification.
- ITIL Foundation certification or familiarity with ITIL service management principles.
- Experience working in a managed service provider (MSP) or enterprise IT environment.
- Exposure to cloud platforms such as Microsoft 365, Azure, or Google Workspace.
- Experience with remote desktop tools and helpdesk ticketing systems such as ServiceNow, Freshdesk, or Jira Service Management.
- Knowledge of cybersecurity best practices and endpoint protection solutions.

## Why Join Us?

- Be part of a collaborative and supportive team culture that values continuous learning and professional growth.
- Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
- Enjoy a stable, full-time permanent role with a competitive salary and superannuation package.
- Benefit from flexible working arrangements and a healthy work-life balance in a forward-thinking organisation.
- Work with modern technology and contribute to meaningful projects that directly support business operations and user experience.

## Job Details

- Job Type: Full-time, Permanent
- Work Schedule: 8-hour shift
- Salary: $70,000 – $120,000 per year + Super

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Sydney NSW 2000

Quick Apply

Refine Your Search

it support jobs in newport nsw

ICT Support Technicians nec

ICT Customer Support Officer

IT Support Specialist

IT Support Engineer

IT Field Services Technician (Casual/Part Time)

ICT Support and Test Engineers nec

IT Support Specialist

IT Service Desk Analyst

Onsite Associate IT Support

ICT Support and Test Engineers - 26329

IT Support Specialist

新能源技术支持工程师, Technical Support Engineer, renewable energy, solar PV, battery storage

IT Support Analyst

IT Desktop Support Technician

IT Support Engineer

ICT Quality Assurance Engineer

Desktop Support Engineer - Sydney

Desktop Support Officer

L1/L2 Desktop Support Engineer – Band 2 (Full-Time)

IT Support Engineer

I want to receive the latest job alert for it support in newport nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected