In-Demand Technology Jobs in Newcastle, Nsw

Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Technical Support Specialist
Evergen —Newcastle NSW
- $95,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
Quick Apply
Process Engineer
Orica —Mayfield NSW
- Full-time
- Engineering
- Manufacturing
ICT Technical Specialist
Amentum —Newcastle NSW
- $200,000 a year
- Full-time
- Engineering
- ERP systems
- No degree
- Employee discount
Quick Apply
POS Hardware Support Technician
Axiom Technologies —Newcastle NSW
- Part-time
- Customer service
- Analysis skills
- POS
Tug Engineer
Svitzer —Newcastle NSW
- $247,725.95 a year
- Part-time
11d
Field Service Technician
Aristocrat Gaming —Newcastle NSW
- Weekend availability
- Customer service
- Organisational skills
Web Designer
Bottrell Business Consultants —Newcastle NSW
- Communication skills
- On-the-job training
Technical Business Analyst - Industrial Software
Metso —Newcastle NSW
- Writing skills
- Analysis skills
- APIs
11d
Operations Officer
University of Newcastle —Callaghan NSW
- Part-time
- No degree
3d
Software Engineer & Network Technician
Amentum —Williamtown NSW
- Full-time
- Engineering
- No degree
- Communication skills
- Employee stock purchase plan
- Dental insurance
10d
Technical Sales Representative
The Lincoln Electric Company —Beresfield NSW
Executive Assistant
NSW Public Works —Newcastle NSW
- $99,938 - $110,271 a year
- Full-time
- Communication skills
- Parental leave
13d
IT Security Officer
CAE Inc. —Williamtown NSW
- Full-time
- Bachelor's degree
- No degree
- Parental leave
7d
System Controller Team Support Officer
Hunter Water —Newcastle NSW
- Up to $75,000 a year
- Day shift
- Hybrid work
- Engineering
- Analysis skills
- No degree
- Parental leave
- Employee assistance program
11d
Senior Field Services Technician
Bekaert NV —Mayfield NSW
- Microsoft Word
- Microsoft Excel
- Communication skills
5d
Supply Chain & Procurement Transformation
PWC Australia —Newcastle NSW
- $89,100 a year
- Merchandising
- AI
- Communication skills
- Annual leave
SENIOR TECHNICAL LEAD - SYSTEMS ADMINISTRATOR
Coforge Ltd. —Newcastle NSW
- $90,000 - $125,000 a year
- Full-time
- Azure
- Management
- SharePoint
Communications Officer
NSW Police Force —Newcastle NSW
- $68,523 - $84,659 a year
- Full-time
- Paid training
5d
Customer Service Representative
TAFE NSW —Tighes Hill NSW
- $70,926 - $78,289 a year
- Temporary
- CRM software
- Microsoft Office
- Administrative experience
3d

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Desktop Support Officer

Axiom Technologies -
Newcastle NSW

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

3+ years of Experience in Level 1/2 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

technology jobs in newcastle, nsw

Desktop Support Officer

Technical Support Specialist

Process Engineer

ICT Technical Specialist

POS Hardware Support Technician

Tug Engineer

Field Service Technician

Web Designer

Technical Business Analyst - Industrial Software

Operations Officer

Software Engineer & Network Technician

Technical Sales Representative

Executive Assistant

IT Security Officer

System Controller Team Support Officer

Senior Field Services Technician

Supply Chain & Procurement Transformation

SENIOR TECHNICAL LEAD - SYSTEMS ADMINISTRATOR

Communications Officer

Customer Service Representative

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