- Grow and learn in your role with ongoing training and development
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We’re big on living our values – they guide our actions every day
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Deliver high quality essential services for our community
We are seeking Field Supervisors to join our Civil Maintenance Team within the Customer Delivery Division.
Our Company
At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these Values and it is shown in the work we do and the way in which we interact with each other.
We fundamentally believe in and commit to diversity and inclusion. We value an individual's unique capabilities, backgrounds, experiences and characteristics. We rely on these diverse perspectives to drive innovation and collaboration, to deliver the best outcome for our customers and communities.
It is this diversity of perspectives that will enable Hunter Water to meet the challenges of the future. We strive to create an inclusive environment where there is genuine equality of opportunity regardless of people's gender, age, cultural background, religion, sexual orientation, gender identity, disability and/or family status. We encourage you to apply and welcome all applications.
We have embarked on a new strategic direction to build a more innovative, collaborative and resilient organisation that is a thought leader in developing a sustainable water and wastewater future.
At Hunter Water we offer a range of employee benefits. For this position, these will include, but are not limited to:
Excellent flexible working and additional leave benefits including:
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Additional Public Holidays, RDOs
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5 days additional paid Carers Leave per annum
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Paid Community Service Leave
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14 weeks paid Parental Leave for both parents
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Access to hybrid work and other flexible options
Health & Wellbeing benefits including:
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Fitness passport
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Access to discounted health fund and health services
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Access to the Employee Assistance program
Remuneration & Hours:
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38 hour working week
- Reward and Recognition Program
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Base salary up to $163,000 plus 12% Superannuation
The Opportunity
As the Field Supervisor you will primarily be responsible for the civil workforce, ensuring the safe, compliant, effective and efficient Service Delivery for Customers.
What you'll do:
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Show highly effective leadership to deliver safe, compliant and efficient people and operational outcomes. Establish effective expectations and drive performance through clear communication, coaching and a culture of working together.
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Manage operations, maintenance and construction activities for water and wastewater infrastructure including leading the resourcing, planning and scheduling process to maximise work completion efficiency.
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Foster a continuous improvement culture; lead and support change to improve organisational performance.
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Strive to be a best practice service supplier, supporting benchmarking and knowledge sharing with other utility partners.
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Drive and deliver exceptional customer service outcomes for Hunter Water’s customers and community.
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Assist with business unit compliance with legislated requirements, management systems and business processes including WHS, Environment, Quality, Water Quality, Asset Management, and Information Security.
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Support commercial outcomes including managing budgets and capital expenditure, ensuring timesheet accuracy, job costing and appropriate resourcing.
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Liaise and interact with external stakeholders maintaining Hunter Water’s integrity and reputation (i.e. Safework, Ausgrid, Telstra, Councils).
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Embrace technology solutions and actively support the implementation of digital strategy, the field services model and other initiatives.
What you'll need to be successful:
Essential Criteria:
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Completed Secondary School to a minimum School Certificate (Year 10) level
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Class C Drivers licence
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More than 5 experience in related ‘Maintenance Management’
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Demonstrated technical understanding of water, wastewater and stormwater systems
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Substantial knowledge/experience in the repair/maintenance of water, wastewater and stormwater assets
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Demonstrated team leader/supervisory experience in a reactive/operational work environment
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Proven ability to lead a team focussed on high safety standard and achieving productivity targets
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Demonstrated ability to effectively manage challenges and changing priorities whilst delivering to team and corporate deadlines
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Proven ability to build effective working relationships and influence a diverse range of stakeholders with strong communication, negotiation and interpersonal skills
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Proven ability to lead the implementation of continuous improvement initiatives
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Ability to use a range of technology platforms including MS Office systems, ERP systems, online scheduling and work management systems
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Ability to produce documentation including work instructions, standards, procedures and reports
Desirable Criteria:
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Certificate IV Leadership & Management or other equivalent training or qualifications in leadership
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Trade qualifications
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Competencies in any of the following: RAM, RCM, TQM, ILM, RCA, FMECA, 6 Sigma, Lean
Application Steps:
To be considered for this position applicants must submit a cover letter addressing the Selection Criteria above and provide a current resume.
Please click to view the Position Description
Application closing date: Friday 31 July 2026
We are proud to be an Inclusive Employer committed to Inclusion, Diversity & Equity. People with disability, women and Aboriginal and Torres Strait Islander candidates are encouraged to apply. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in contact with the recruiter.
Employment with Hunter Water Corporation may be subject to pre-employment checks including but not limited to criminal background checks, functional assessment, drug and alcohol testing and psychometric assessment for preferred external applicants.
