In-Demand Senior manager, shared services centre newcastle Jobs in Newcastle, Nsw

Senior Manager, Shared Services Centre Newcastle
Department of Education —Newcastle NSW
- $154,231 - $178,369 a year
- Full-time
- Management
- Human resources
- Leadership
- Opportunities for advancement
7d
Expression of Interest | Centre Director & Senior Centre Director
Little Zaks —Newcastle NSW
- Full-time
- Management
- Supervising experience
- Leadership
- Employee assistance program
- Referral program
Quick Apply
Cluster Manager NSW - Central Coast and Newcastle
JD Sports Australia & New Zealand —Charlestown NSW
- Leadership
- Parental leave
- Employee assistance program
Manager - Employee Relations
Hunter New England Local Health District —Newcastle NSW
- $153,559 - $182,954 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Annual leave
- Parental leave
14d
Regional Facility Manager - East
Metso —Newcastle NSW
- Management
- ERP systems
- Recruiting
Duty Manager - Rydges Newcastle
EVT Group —Newcastle NSW
- Overtime
- Sales
- Communication skills
- Hotel experience
- Annual leave
- Parental leave
8d
State Area Manager
Kleinfelder Australia Inc —Charlestown NSW
- Overtime
- Hybrid work
- Annual leave
- Parental leave
Senior Brand Manager – Canada (16-Month Contract) (Remote)
Moose —Toronto NSW
- $125,000 - $135,000 a year
- Full-time
- Marketing
- CAD
- Analysis skills
Senior Project Manager
Aurecon Group —Newcastle NSW
- Full-time
- Engineering
- AI
- Construction Management
12d
Senior Functional ERP Consultant
Biscit —Speers Point NSW
- ERP systems
- Analysis skills
- Leadership
Financial Manager
Bottrell Business Consultants —Newcastle NSW
- Microsoft Office
- Finance
- Analysis skills
Senior Project Officer
NSW Resources —Newcastle NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Analysis skills
4d
Senior Manager Centre Of Excellence Digital
TAFE NSW —Lake Macquarie NSW
- $203,592 a year
- Full-time
- University
- AI
- Leadership
2d
Group Manager Retail & Customer Solutions
Hunter Water —Newcastle NSW
- Hybrid work
- Management
- Agile
- Leadership
- Parental leave
- Employee assistance program
7d
Senior Contract Officer
Transport For NSW —Newcastle NSW
- $124,810 - $139,787 a year
- Full-time
- Administrative experience
- Analysis skills
- Negotiation
5d
Charlestown - Assistant Store Manager
Skechers —Charlestown NSW
- Full-time
- Management
- Sales
- Merchandising
Quick Apply
9d
Senior Manager - Product Line AN
Orica —Mayfield NSW
- Full-time
- Engineering
- Budgeting
- Manufacturing
Finance Business Partner (Senior Accountant)
Emergent Group —Newcastle NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Employee assistance program
- Gym membership
Quick Apply
Restaurant Manager
Taste of Lanzhou By Lees Kitchen —Kotara NSW
- From $80,000 a year
- Full-time
- Management
- Customer service
- Team management
Quick Apply
Senior Manager Education and Innovation
University of Newcastle —Newcastle NSW
- Up to $170,522 a year
- Full-time
- Writing skills
- Communication skills
13d

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senior manager, shared services centre newcastle jobs near newcastle, nsw

Senior Manager, Shared Services Centre Newcastle

Department of Education -
Newcastle NSW

Apply Now

Job Details

Full-time
$154,231 - $178,369 a year
7 days ago

Benefits

Opportunities for advancement
Salary packaging

Qualifications

Management
Human resources
Payroll
Working with Children Check
Leadership
Communication skills

Full Job Description

Department of Education

Reference number

13928-44373674

Occupation

Payroll and Remuneration Administration

Work type

Full-Time

Location

Newcastle, Hunter & Region

Salary Information

From AUD $154,231.00 to $178,369.00 per year

Closing date

26 August 2026 at 11:59pm

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

Temporary Full-Time for up to 2 years with a possibility of extension
Located in Newcastle, offering flexible working arrangements available with mandatory 2–3-days office presence for business requirements
Competitive salary ranges from $154,231 to $178,369 p.a. plus superannuation and annual leave loading

About the role

As the Senior Manager in a Shared Services Centre, you lead a team that delivers high-volume HR shared services across the Department, ensuring transactional HR services and support are delivered efficiently, while driving improvements to processes and service delivery to streamlined operations and positive customer outcomes.

Your responsibilities:

Monitor team activities, workload, SLA’s and customer experience and satisfaction
Analyse service data and reporting to identify trends, risk, service gaps, improvements
Collaborate and partner with a various stakeholder across the department to implement programs and initiatives
Facilitate professional development and team capability to driver a high-performing and customer-focused culture.
Provide advice, support and guidance to team members and management on complex matters.

For further information please click here to view the role description

About you

As a Senior Manager you will be a proven operational people leader with experience managing a large team within a high-volume service delivery setting. You will drive team excellence, improve performance and deliver customer-focused outcomes.

To be successful you will have:

Strong operational leadership skills, with ability to manage competing priorities in a fast-paced and complex environment
Demonstrated experience leading change, continuous improvement and process optimisation to improve efficiency
Exceptional stakeholder engagement and communication skills, to build and maintain strong relationships across a large organisation
Strong problem-solving and decision-making skills, to resolve issues and manage risks in a timely manner
Experience and understanding of payroll processes and pay conditions is desirable

Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

Appropriate tertiary qualifications in Human Resources, and/or demonstrated successful experience in office or organisational management in a Shared Services environment
Demonstrated understanding of and commitment to the value of public education.

Benefits

Flexible working arrangements
35 hour working week
Competitive pay, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays & leave conditions
Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, as well as your response to the pre-screening question below.

Question 1

Describe how you manage the day-to-day operations of a large processing team working with complex systems and rules. What strategies do you use to ensure accuracy, efficiency, change and compliance, and how do you address any challenges that arise? (300 words max)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Wednesday 26 August 2026 at 11:59pm.

For role enquiries please contact Scott Dries at [email protected] or and for recruitment process enquiries please contact Jenny Nguyen at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

Apply Now

Refine Your Search

senior manager, shared services centre newcastle jobs in newcastle, nsw

Senior Manager, Shared Services Centre Newcastle

Expression of Interest | Centre Director & Senior Centre Director

Cluster Manager NSW - Central Coast and Newcastle

Manager - Employee Relations

Regional Facility Manager - East

Duty Manager - Rydges Newcastle

State Area Manager

Senior Brand Manager – Canada (16-Month Contract) (Remote)

Senior Project Manager

Senior Functional ERP Consultant

Financial Manager

Senior Project Officer

Senior Manager Centre Of Excellence Digital

Group Manager Retail & Customer Solutions

Senior Contract Officer

Charlestown - Assistant Store Manager

Senior Manager - Product Line AN

Finance Business Partner (Senior Accountant)

Restaurant Manager

Senior Manager Education and Innovation

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