In-Demand Customer service attendant Jobs in Newcastle, Nsw

Cinema Worker Level 2 - Event Cinemas Kotara
EVT Group —Kotara NSW
- Management
- Customer service
- Cleaning
Food & Beverage Attendant
Compass Group Australia —Newcastle NSW
- $32.32 an hour
- Hospital experience
- Parental leave
Casual Bar & Gaming Attendants — Gateshead Tavern
Gateshead Tavern —Charlestown NSW
- From $34.96 an hour
- Weekend availability
- Customer service
- POS
- In-person
- Employee discount
Quick Apply
Bar and Gaming Attendant
General Roberts Hotel —New Lambton NSW
- $33 - $40 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
8d
Room Attendant - Newcastle
ahs hospitality —Newcastle NSW
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
7d
Join the Team | Elysia Wellness Retreat & Oaks Cypress Lakes Resort
Oaks Hotels —Newcastle NSW
- Resort
- Health insurance
- Employee assistance program
Quick Apply
2d
Public Areas Attendant
Crystalbrook Kingsley —Newcastle NSW
- Hospitality
- Cleaning
- Communication skills
- Parental leave
Beverage Attendant
Wests Group —New Lambton NSW
- Weekend availability
- Bar
- Parental leave
- Employee assistance program
4d
Newcastle Mater I Cleaning Attendant - Casual
Compass Group Australia —Newcastle NSW
- Cleaning
- Hospital experience
1d
Function Attendant
Wests Group —Newcastle NSW
- Customer service
- Restaurant experience
- Parental leave
- Employee assistance program
Housekeeping Assistant
Crystalbrook Kingsley —Newcastle NSW
- Weekend availability
- Hospitality
- Cleaning
- Communication skills
- Parental leave
Food and Beverage Attendant - Jana. QT Newcastle
EVT Group —Newcastle NSW
- Serving
- Restaurant
- Resort
- Parental leave
12d
Cellar/Stores & Beverage Attendant
Wests Group —New Lambton NSW
- Weekend availability
- Hybrid work
- Bar
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Homestyle Kitchen Attendant
Whiddon —Redhead NSW
- Morning shift
- Customer service
- Food service experience
- Cleaning
- Employee assistance program
- Referral program
Food & Beverage Attendant
Wests Group —Cardiff NSW
- Restaurant experience
- Parental leave
- Employee assistance program
5d

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Cinema Worker Level 2 - Event Cinemas Kotara

EVT Group
Kotara NSW

Apply Now

Job Details

Casual

Qualifications

Management
RSA
Customer service
Property maintenance
TMS
Dayforce
Cleaning
Security
LMS

Full Job Description

Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!

Event Cinemas is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
Cinema Worker Level 2 Key Accountabilities

General Cinema Duties
Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.
Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level.
Actively contribute to and participate in all cinema campaigns.
Follow Workplace Health and Safety policies and procedures including emergency procedures.
Attend and complete all mandatory training sessions as designated by EVT.
Assist fellow employees as needed, fostering a cooperative and supportive work environment.
Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area.
Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks.
Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices.
Security knowledge and awareness.
Queue management and crowd control.
Lost property maintenance.
Retail Customer Service
Proficiency in register operation and ticketing systems.
Product and service knowledge.
Cash preparation and responsibility for own till.
Conduct self-audits and ensure financial balance through attention to detail and accuracy.
Prepare food and beverages for sale, ensuring a high standard of quality and product presentation.
Maintain product stock levels and presentation, in accordance with planograms where applicable.
Assist with stock control through accurate stock handling. Support preparation for stocktake as required.
RSA qualifications as required.
Cinema Attendant
Maintain an elevated standard of customer service by prioritising and attending to their needs proactively.
Presentation and minor maintenance of games machines.
Queue management and crowd control including allocated seating management.
Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level.
Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues.
4. Bio-Box Training
Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats.
Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation.
Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery.
Monitor the delivery of alternative content including live satellite streaming and special event screenings.
TMS daily scheduled session check.
Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.).
Knowledge in film programming.
General maintenance within the cinema complex as appropriate to skill and knowledge at this level.

KPI’s

Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.

Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.

Apply Now

Refine Your Search

customer service attendant jobs in newcastle, nsw

Cinema Worker Level 2 - Event Cinemas Kotara

Food & Beverage Attendant

Casual Bar & Gaming Attendants — Gateshead Tavern

Bar and Gaming Attendant

Room Attendant - Newcastle

Join the Team | Elysia Wellness Retreat & Oaks Cypress Lakes Resort

Public Areas Attendant

Beverage Attendant

Newcastle Mater I Cleaning Attendant - Casual

Function Attendant

Housekeeping Assistant

Food and Beverage Attendant - Jana. QT Newcastle

Cellar/Stores & Beverage Attendant

Homestyle Kitchen Attendant

Food & Beverage Attendant

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