About the opportunity
We're looking for a flexible and motivated team member to join our team in a unique hybrid role, working across both our Cellar/Stores and Beverage Operations at Wests New Lambton.
This position offers variety in your day-to-day work, with shifts rostered across both departments depending on operational requirements. One day you may be supporting our cellar and stores operations by managing stock and maintaining beverage systems, while the next you'll be delivering exceptional customer service behind the bar.
If you enjoy working in a fast-paced environment, are adaptable, and like the idea of developing skills across multiple areas of our business, we'd love to hear from you.
Cellar & Stores Attendant Responsibilities
You'll play an important role behind the scenes, ensuring our beverage and food operations run smoothly by:
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Maintaining and cleaning beverage systems, including kegs, beer lines, taps and fridges.
- Receiving, rotating and distributing food and beverage stock.
- Monitoring stock levels and assisting with stocktakes.
- Maintaining high standards of cleanliness across the cellar, storerooms and loading dock.
- Following WHS, food safety and liquor licensing requirements.
- Supporting bar and kitchen teams with stock replenishment and deliveries.
Beverage Attendant Responsibilities
You'll also work as part of our Bar and Gaming team, providing outstanding service to our members and guests by:
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Providing warm and friendly customer service.
- Preparing and serving beverages.
- Operating TAB and Keno terminals.
- Handling tills and cash transactions.
- Keeping your workstation and equipment clean and organised.
- Collecting glassware and maintaining clean, welcoming service areas.
About you
You're a reliable and adaptable team player who enjoys variety and is comfortable working across different areas of a busy hospitality operation. You take pride in your work, communicate well with others, and are happy to roll up your sleeves wherever support is needed.
Whether you're maintaining stock levels behind the scenes or serving guests on the floor, you consistently deliver a high standard of service and professionalism.
What you'll need
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Previous experience in cellar, stores, warehouse or bar operations (preferred).
- Knowledge of beverage systems and food safety practices (desirable).
- Strong customer service and communication skills.
- Excellent organisation and attention to detail.
- The ability to safely undertake manual handling tasks.
- A flexible approach and willingness to work across multiple departments.
- A team-first attitude and the ability to work both independently and collaboratively.
This position requires flexibility to work across a rotating roster based on business requirements, including evenings, Friday nights, weekends and peak trading periods.
Mandatory certifications: Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).
As part of our recruitment process, you'll be required to complete standard probity checks including, but not limited to, right-to-work verification, a Criminal History Check and reference checks. These will be facilitated and funded by The Wests Group.
About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
Being an employee of The Wests Group will give you access to the following perks and benefits:
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Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP).
- Career: Certificate III in Hospitality (SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.
- Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
- Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.
We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
