In-Demand service desk agent Jobs in new south wales

Senior Service Desk Agent (ANZ)
Teletrac Navman —Sydney NSW
11d
Guest Service Agent
AccorHotel —Mascot NSW
- Customer service
- Communication skills
Quick Apply
Guest Service Agent
Bonville Golf Resort —Bonville NSW
- $28 - $30 an hour
- Part-time
- Hospitality
- Microsoft Office
- Administrative experience
Quick Apply
3d
Leasing Consultant / Junior Property Manager
PRD Real Estate Liverpool —Liverpool NSW
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick Apply
2d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Guest Service Agent
Stamford Hotels & Resorts —Mascot NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
12d
Stock Agents
Elders —Gundagai NSW
- Full-time
- Negotiation
Endpoint Security Analyst
Accenture —Sydney NSW
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
Client Services Executive
Teradata —New South Wales
- Full-time
- Salesforce
- AI
- Communication skills
People Operations Lead (12m MAT leave cover) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Communication skills
- Parental leave
Quick Apply
Freelance Client Partner
Monks —Sydney NSW
- Management
- Salesforce
- Writing skills
Quick Apply

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AccorHotel —Mascot NSW
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service desk agent jobs near new south wales

Senior Service Desk Agent (ANZ)

Teletrac Navman -
Sydney NSW

Apply Now

Job Details

11 days ago

Qualifications

Technical support

Full Job Description

Own the Customer Experience

Are you a customer-obsessed problem solver who thrives in a fast-paced technical environment?
At Teletrac Navman, we’re looking for a Senior Service Desk Agent who takes ownership, solves problems at the root cause, and delivers exceptional customer outcomes every time.

This is not a ticket-logging role. You’ll be the first and most important point of contact, trusted to diagnose, resolve, and influence customer experience across our ANZ region. If you enjoy taking accountability, thinking critically, and working collaboratively, you’ll feel right at home.

What you’ll do

Own customer requests end-to-end across phone, email, and chat
Diagnose and resolve Tier 1 technical issues efficiently and accurately
Identify root causes, not just symptoms - and drive first contact resolution
Maintain high-quality, detailed records across CRM and systems
Partner with internal teams to escalate and close complex cases
Contribute to improving processes, knowledge, and team performance

What sets you apart

You take ownership and don’t pass problems on prematurely
You’re curious and analytical, not just reactive
You communicate clearly and confidently with diverse stakeholders
You thrive in structured, fast-moving environments
You genuinely care about delivering a great customer experience

2+ years in customer-facing technical support (phone + email essential)
Strong foundational IT knowledge (applications, systems, troubleshooting)
High attention to detail and ability to multitask effectively
Confidence working autonomously and within a team
Flexibility to work rostered shifts (Sunday–Thursday, afternoon/evening hours)

WHO IS TELETRAC NAVMAN

Teletrac Navman’s goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.

Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit teletracnavman.com.

Teletrac Navman is a Vontier company.

WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!

Apply Now

Refine Your Search

service desk agent jobs in new south wales

Senior Service Desk Agent (ANZ)

Guest Service Agent

Guest Service Agent

Leasing Consultant / Junior Property Manager

Guest Service Agent (GSA)

Guest Service Agent

Guest Service Agent

Guest Services Agent

Stock Agents

Endpoint Security Analyst

Client Services Executive

People Operations Lead (12m MAT leave cover) - Remote

Freelance Client Partner

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