In-Demand Senior insurance agent Jobs in New South Wales

Manager, Eligibility Dispute Review
iCare External —Sydney NSW
- Hybrid work
- Office
- Analysis skills
- Team management
7d
Administration & Support Officer
Elders —Dubbo NSW
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
14d
Manager, Eligibility Dispute Review
icare —Parramatta NSW
- Temporary
- Hybrid work
- Office
- Analysis skills
- Team management
7d
Senior Software Engineer
Lorikeet —Surry Hills NSW
- $12,000 - $18,000 a month
- Full-time
- In-person
- AI
- Relocation assistance
- Health insurance
Quick Apply
13d
Senior Rental Sales Agent
Avis Budget Group —Mascot NSW
- Overtime
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
7d
Senior Service Solutions Specialist
Rest —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Parental leave
Quick Apply
Legal Specialist
Allianz —Sydney NSW
- Full-time
- Hybrid work
- Databases
- Analysis skills
- Communication skills
11d
Senior Systems Engineer - Infrastructure Security Operations
Australian Prudential Regulation Authority (APRA) —Sydney NSW
- Azure
- Management
Senior Litigation Specialist
iCare External —Sydney NSW
- $149,739 a year
- Contract
- Hybrid work
- Management
- Office
- Communication skills
- Employee assistance program
- Gym membership
2h
Senior Litigation Specialist
icare —Sydney NSW
- $149,739 a year
- Temporary
- Hybrid work
- Management
- Office
- Communication skills
- Employee assistance program
- Gym membership
3h
Business Development Manager (Supply Chain & Logistics) | Hybrid
Adaca —Surry Hills NSW
- Urgently hiring
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
8d
Senior Service Solutions Specialist | 12 Month Fixed Term Contract, Part-time - 2 days per week
Rest —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Parental leave
Quick Apply
6d
Finance AI Delivery Lead
Pepper —New South Wales
- Full-time
- Hybrid work
- SQL
- AI
- Communication skills
- Parental leave
- Gym membership
7d
Account Executive
Beam AI —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- Financial services
Quick Apply
Senior Executive Assistant
Salesforce —Sydney NSW
- Full-time
- Management
- Salesforce
- Administrative experience
Lawyer to Associate, Commercial Insurance
Sparke Helmore Lawyers —Sydney NSW
- Full-time
- Management
Sr. Account Executive, Mid-Market
Dialpad —Sydney NSW
- Sales
- AI
Senior Accountant - Business Advisory
William Buck —Sydney NSW
- Full-time
- AI
4d
Senior Fund Accountant
SS&C Technologies —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Senior Secondary Certificate of Education
- Bachelor's degree
- Health insurance
- Parental leave
Senior Sales Engineer - Sydney
Oasis Security —Sydney NSW
- Azure
- Management
- Computer Science
- Dental insurance
- Vision insurance

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Manager, Eligibility Dispute Review

iCare External
Sydney NSW

Apply Now

Job Details

7 days ago

Qualifications

Analysis skills
Team management
Communication skills

Full Job Description

Manager, Eligibility Dispute Review

Manage a team responsible for conducting and determining liability reviews of disputed psychological injury Worker’s Compensation claims attributed to bullying, harassment and excessive work demands.

Location: Sydney CBD, Parramatta

12 months FTC Opportunity as a Manager, Eligibility Dispute Review with icare
Hybrid working environment, office in Sydney CBD/ Parramatta

Offering competitive salary and benefits

About the Role

This role sits within the Workers Compensation Reform Team and manages a team responsible for conducting and determining liability reviews of disputed psychological injury Worker’s Compensation claims attributed to bullying, harassment and excessive work demands.

Benefits

As per the icare wellbeing program

Duties

The rules about what types of psychological injury are covered by workers compensation are changing. Icare is supporting that change by establishing a specialist team with skills in industrial relations to assess and determine disputes according to the new rules. As a Manager, Eligibility Dispute Review you will:

Oversee and manage the end-to-end process for reviewing psychological injury liability decisions in accordance with section 280AE of the Workplace Injury Management and Workers Compensation Act 1998, as amended by the Workers Compensation Legislation Amendment Act 2025 including:
Ensuring that all timeframes, targets and regulatory and statutory obligations are met.
Driving and ensuring positive, courteous and professional service when interacting with customers and internal and external stakeholders.
Engaging with, consulting and managing communications with our service providers/Scheme Agents and other impacted internal and external stakeholders.
Coach, mentor and develop staff, including overseeing new employee recruitment, onboarding, and retention of high performing specialists.
Empower employees to take responsibility for their jobs and goals through goal setting, feedback and performance development planning.
Provide effective performance feedback through regular formal quality assurance activities and one on ones.
Apply your understanding of industrial relations definitions to determine whether bullying and harassment, or excessive work demands relevant conduct meet those definitions.
Produce complete, accurate and accessible documentation of determination and associated reasons for determination.
Perform other related duties as assigned.

Skills & Experience

Essential

Demonstrated high level team management experience
6+ years’ experience in NSW or FairWork industrial law matters
Comprehensive understanding of Workers Compensation legislation.
Comprehensive understanding of NSW Industrial Relations laws pertaining to bullying and harassment.
Demonstrated problem solving and analysis skills, combined with effective judgment and communication skills.
Excellent communication (written and verbal) and interpersonal skills with the ability to negotiate and influence a range of senior stakeholders.
Shows resilience, drive and commitment with the ability to work effectively in a constantly changing and pressured team environment.
Admission as a legal practitioner to the Supreme Court of NSW with an unrestricted practicing certificate.
Pre-employment checks

Desirable

Extensive experience in alternative dispute resolution/litigation on insurance related matters.

Culture

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

About the Company

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.

For more information about icare visit our website
icare operates a direct sourcing model so no agency introductions will be accepted

We are a Circle Back Initiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.

If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.

Apply Now

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