In-Demand Banking relationship manager Jobs in New South Wales

Internal Dispute Resolution Case Manager - hybrid/remote
Commonwealth Superannuation Corporation (CSC) —Sydney NSW
- Full-time
- Remote
- Case management
- Communication skills
- Time management
4d
Risk & Compliance Consultant/ Associate Manager
Accenture —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Management
- Microsoft Office
Associate Director, Assistant Coverage Banker, Global Subsidiaries
Standard Chartered —Sydney NSW
- CRM software
- Sales
- Analysis skills
- Health insurance
- Annual leave
Client Relationship Manager | Employee Share Plans
Link Group —Sydney NSW
- Hybrid work
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
Professional Services, Relationship Manager Team Leader NSW/ACT
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Work from home
12h
Associate, Public Sector Banking - Corporate Bank
Citi —Sydney NSW
- Full-time
- Management
- Analysis skills
- Education
14d
Corporate Community Partnerships Manager - Hybrid
Australian Military Bank —Sydney NSW
- Full-time
- Hybrid work
- Management
- Marketing
- Communication skills
- Parental leave
- Employee assistance program
Broker Relationship Manager
Latitude Financial Services —New South Wales
- Full-time
- Management
- Sales
- Business development
- Annual leave
Senior Relationship Manager (Corporate Banking)
O-BANK CO., LTD. —Sydney NSW
- $95,120.94 - $174,030.67 a year
- Contract
- Business development
- In-person
- Negotiation
Quick Apply
11d
Relationship Manager, Business & Private Bank, Sydney
ANZ Banking Group —Sydney NSW
- Full-time
- Leadership
- Negotiation
7d
Client Relationship Manager
Link Group —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
EY-Parthenon - Manager - Strategy - Financial Services
EY —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Business development
- Parental leave
Senior Analyst / Associate – Corporate & Institutional Banking
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Regional Community Relationship Manager
Australian Military Bank —Sydney NSW
- Full-time
- Hybrid work
- Management
- Business development
- Financial services
- Parental leave
- Employee assistance program
Business Banking Support Officer
IMB Bank —Wollongong NSW
- Contract
- Customer service
- Business development
- Financial services
Partnership Manager NSW
Connective Broker Services Pty Ltd —Sydney NSW
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Employee assistance program
Quick Apply
Manager External Financial Adviser (Flexible location)
Commonwealth Superannuation Corporation (CSC) —Sydney NSW
- Full-time
- Customer service
- Salesforce
- Leadership
7d
Senior Consultant or Manager - Financial Risk (Banking)
EY —Sydney NSW
- Analysis skills
- Bachelor's degree
- Recruiting
- Parental leave
Investment Analyst - Equities – Office of the CIO
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Associate, Product Specialist – APAC Private Markets
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home

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banking relationship manager jobs near new south wales

Internal Dispute Resolution Case Manager - hybrid/remote

Commonwealth Superannuation Corporation (CSC) -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
4 days ago

Qualifications

Quality assurance
Case management
Communication skills
Time management

Full Job Description

Posted: 14/08/2026

Closing Date: 21/08/2026

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Banking and Financial Services,Insurance & Superannuation

Job Description

Employment type: 2 positions available - 12 month fixed term and Permanent
Location: All locations considered

About the role

Join CSC's Governance & Support team and play a key role in delivering fair, balanced, and customer-focused outcomes through the resolution of complex complaints and disputes. This is an exciting opportunity to work within a purpose-driven function that strengthens customer outcomes, supports regulatory compliance, and contributes to continuous improvement across the organisation.

As an Internal Dispute Resolution Case Manager, you'll manage complaints and disputes from end to end, applying legislation, scheme rules, and sound judgement to investigate issues, assess evidence, and deliver clear, well-reasoned outcomes. You'll work closely with operational and specialist teams to ensure decisions are fair, consistent, and aligned with CSC's governance obligations.

Beyond individual case management, you'll identify complaint trends, systemic issues, and emerging risks, using insights from dispute outcomes to support process improvements, strengthen controls, and enhance service delivery. Through high-quality resolution practices and informed recommendations, you'll contribute to stronger governance, reduced operational risk, and better outcomes for CSC and its customers.

Key responsibilities

Investigate and resolve formal complaints within service levels, gathering data, reviewing legislation, engaging stakeholders, and preparing clear responses.
Manage cases end-to-end, ensuring timely complaint resolution that aligns with CSC's guidelines and regulatory requirements
Liaise with internal stakeholders to gather information and drive effective outcomes for customers
Analyse complaint trends and identify opportunities to improve customer experiences and business processes
Prepare accurate case documentation, correspondence and reporting
Support continuous improvement initiatives by identifying systemic issues and recommending solutions

What we’re looking for

Prior case handling or case management experience, highly desired
Strong understanding of complaint resolution frameworks and quality assurance techniques
Excellent communication and interpersonal skills, with the ability to provide feedback and collaborate with diverse teams
Comfortable engaging directly with customers over the phone and have clear, professional conversations with customers
Well-developed time management skills that help you effectively manage competing priorities
The ability to build relationships with internal stakeholders at all levels
Exposure to de-escalation techniques and resilience on complex cases
Analytical mindset with the ability to draw actionable insights from CSC data
Commitment to ensuring customer-centric, fair, and efficient resolutions while driving continuous improvement.

Why join the team?

This role offers flexibility to suit your life, with hybrid option
Become an advocate for the customer and be engaged with their customer journey, ensuring they regain trust in CSC
Exposure to multiple business areas and understand CSC through case investigation
Join a friendly and positive team who are professional, supportive and caring
Work in an environment that celebrates customer-centric innovation and regulatory excellence, empowering you to identify issues, recommend solutions, and shape better processes

How to apply

To apply for this opportunity, please submit your application via the Apply link in this advertisement.

To ensure all applications are considered in the review process, we request you to please apply through the advertised links only.

Applications close: 21 August 2026

For any other questions about this role, contact [email protected]

What you’ll get in return

A career where you belong

At CSC, we’re committed to more than super — we’re committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do.

Our gender equality strategy is more than a promise — it’s a plan. We're actively increasing representation in our workforce, removing barriers to career progression, and creating pathways for all employees to grow and succeed.

We welcome candidates of all genders, cultural backgrounds, ages, sexualities, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We’re proud to be an equal opportunity employer — and proud of the progress we’re making. Join a workplace where you can thrive, grow, and belong.

Learn more about CSC and our benefits:
www.csc.gov.au/Members/About-CSC/Careers

Apply Now

Refine Your Search

banking relationship manager jobs in new south wales

Internal Dispute Resolution Case Manager - hybrid/remote

Risk & Compliance Consultant/ Associate Manager

Associate Director, Assistant Coverage Banker, Global Subsidiaries

Client Relationship Manager | Employee Share Plans

Professional Services, Relationship Manager Team Leader NSW/ACT

Associate, Public Sector Banking - Corporate Bank

Corporate Community Partnerships Manager - Hybrid

Broker Relationship Manager

Senior Relationship Manager (Corporate Banking)

Relationship Manager, Business & Private Bank, Sydney

Client Relationship Manager

EY-Parthenon - Manager - Strategy - Financial Services

Senior Analyst / Associate – Corporate & Institutional Banking

Regional Community Relationship Manager

Business Banking Support Officer

Partnership Manager NSW

Manager External Financial Adviser (Flexible location)

Senior Consultant or Manager - Financial Risk (Banking)

Investment Analyst - Equities – Office of the CIO

Associate, Product Specialist – APAC Private Markets

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