In-Demand Service delivery manager Jobs in Mornington, Vic

Restaurant Manager
Tedesca Osteria —Red Hill VIC
- $75,000 - $80,000 a year
- Full-time
- Hospitality
- Customer service
- English
Quick Apply
Operations Manager
Mornington Peninsula Football Netball League —Hastings VIC
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- Leadership
Quick Apply
Duty Manager
Belgravia Health & Leisure Group Pty Ltd —Hastings VIC
- Weekend availability
- CPR Certification
- Customer service
- Leadership
3d
Recruitment and Credentialling Coordinator
Peninsula Health —Frankston VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
2d
NEW STORE Sports Direct Department Manager - Frankston
Sports Direct —Frankston VIC
- Weekend availability
- Sales
- Customer service
- Supervising experience
Quick Apply
Quality & Compliance Assistant
Aussie Life Care Australia Pty Ltd —Cranbourne West VIC
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
Computer Network and Systems Engineer
Converged Medical Solutions Pty Ltd —Carrum Downs VIC
- $80,000 - $120,000 a year
- Full-time
- Azure
- Management
- Computer Science
- Travel reimbursement
- Parental leave
Quick Apply
Office Manager
Asiatic Pantry —Carrum Downs VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Employee discount
Quick Apply
Advanced Store Person
Peninsula Health —Frankston VIC
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
Reliability Improvement Leader
BlueScope —Hastings VIC
- Full-time
- Engineering
- Maintenance
- Leadership
Quick Apply
Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills
Account Manager
OneWorld Rental - Global Technology Hire —Mordialloc VIC
- From $60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick Apply
1d
People and Culture Manager
Peninsula Community Legal Centre Inc. —Frankston VIC
- Part-time
- No degree
- Communication skills
Quick Apply
10d
Deputy Director Payroll Services
Peninsula Health —Frankston VIC
- Full-time
- Analysis skills
12d
Account Manager
That Marketing Company —Carrum Downs VIC
- Full-time
- Hybrid work
- Google Suite
- Marketing
- Customer service
Quick Apply
Store Manager | Bayside | HOUSE
Global Retail Brands —Frankston VIC
- Rotating roster
- Sales
2d
Team Leader - Mental Health
Peninsula Health —Frankston VIC
- Full-time
- Acute care experience
- Leadership
- Nursing
- Employee assistance program
Speech Pathologist
Early Start Australia —Somerville VIC
- Full-time
- Clinic
- First Aid Certification
- Organisational skills
- Annual leave
Quick Apply
Food Services Assistant
Peninsula Health —Frankston VIC
- Culinary experience
- Kitchen experience
- Employee assistance program
11d
Dentist
Peninsula Health —Capel Sound VIC
- Part-time
- Experience working with children
- Bachelor's degree
- Data entry

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service delivery manager jobs near mornington, vic

Restaurant Manager

Tedesca Osteria
Red Hill VIC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Visa sponsorship

Qualifications

Hospitality
Food management
Customer service
Food Safety Supervisors Certificate
Shift management
English
POS
Bartending
Communication skills

Full Job Description

Restaurant Manager - Tedesca Osteria (Farm-to-Table)

Position Type: Full-time
Location: Tedesca Osteria (Farm-to-Table Fine Dining)

Salary: $75,000-$80,000

Reports to: General Manager and working closely with the Head Chef

Tedesca Osteria is a farm-to-table fine dining restaurant defined by warm, exceptional hospitality and a highly curated, international wine list. We are seeking an accomplished Restaurant Manager with strong international experience to lead our front-of-house team, elevate service culture and drive day to day operational excellence.

This role is ideal for a hospitality professional who has been shaped by European dining culture—where pacing, precision, elegance, and genuine hosting are the standard—and who is excited to bring that craft to a destination restaurant with an outstanding international wine list.

Visa / Sponsorship: We are open to sponsoring the right candidate, subject to eligibility and local immigration requirements.

The Role

This is a hands-on leadership role combining refined floor leadership (hosting, service style, coaching) with strong operational management (labour, stock, compliance, systems and performance). You will be a consistent presence on the floor, setting standards and ensuring every service is calm, precise and memorable.

What You’ll Be Responsible For

1)Service Leadership & Culture

Lead daily service with a polished, European-informed service style: pace, table presence, sequence of service and attention to detail.
Act as lead host when required: manage reservations, seating flow, table plans, VIP recognition, guest notes and special requests.
Maintain strong guest communication standards (phone/email/in person), ensuring warmth, clarity and professionalism.
Coach, mentor, and develop FOH team members through consistent feedback and training.
Run pre-service briefings and ensure standards are maintained across every shift.

2) Overall Restaurant Operations (Daily & Weekly)

Oversee day-to-day operations across FOH, coordinating closely with BOH to deliver smooth, consistent service.
Conduct pre-service walk-throughs and service readiness checks (cleanliness, settings, uniforms, bathrooms, stations, music/lighting, menus).
Manage opening/closing procedures, including cash-up protocols, security checks, end-of-night reporting, and incident documentation.
Ensure service periods run to plan: briefing, execution, recovery, and debrief with actionable feedback.

3) Financial Control & Cost Management

Monitor and manage restaurant operating costs, including labour, stock usage, breakage, and wastage.
Support budgeting and weekly financial reviews with the General Manager, including revenue trends, cost variances, and service performance.
Implement practical cost controls without compromising guest experience (portion/comp policy alignment, wastage reduction, smarter ordering).

4) Stock Management, Ordering & Supplier Coordination

Monitor stock levels and coordinate ordering for:
Beverage (including wine, spirits, beer, non-alc)
FOH consumables and supplies (glassware, linens, menus, chemicals, packaging where relevant)
Other operational requirements supporting service delivery
Maintain accurate stock rotation and storage standards (FIFO, cleanliness, secure high-value wine management).
Assist with stocktakes (weekly/monthly as required), variance tracking, and reporting on beverage cost and discrepancies.

5) Wine Program Support (International List)

Uphold premium wine service standards: presentation, glassware, temperature control, decanting where appropriate, and upsell through genuine hospitality.
Train and coach staff to speak confidently about an international wine list (regions, styles, pairings, key producers).
Support wine list maintenance: availability updates, vintage changes, staff notes, and service guidelines.

6) Rostering, Labour Planning & Team Performance

Create and manage weekly rosters aligned to bookings, events, seasonality, and service needs.
Monitor timekeeping and labour cost performance; adjust staffing levels proactively based on reservations and trade.
Assist with recruitment, onboarding, training plans, and performance management for FOH roles.
Build a culture of accountability and professionalism—clear expectations, consistent feedback, and fair leadership.

7) Compliance, Safety & Standards

Ensure operations comply with all relevant requirements for:
Food safety and hygiene standards
Workplace Health & Safety procedures
Responsible service of alcohol
Venue policies and licensing conditions
Maintain incident registers and ensure appropriate escalation and follow-up with management.
Ensure consistent standards of cleanliness, maintenance reporting, and safe work practices across FOH and service areas.

8) Systems, Reservations & Service Communication

Maintain accurate reservation notes, guest profiles, dietary/allergy information, and seating plans.
Ensure clear service communication between FOH/BOH: special notes, allergies, out-by times, large bookings, and pacing.
Support accurate end-to-end POS practices: table management, correct itemisation, payment handling, and reconciliation.

What We’re Looking For

Proven experience as a Restaurant Manager / Assistant Restaurant Manager / Maître d’ in fine dining or premium restaurants.

International hospitality background strongly preferred, with confidence in classic service style and hosting.

Strong operational competence: labour planning, stock control, compliance, cost awareness, and daily reporting.

Wine confidence essential—comfortable guiding guests through an internationally focused list (WSET level a minimum requirement).

Calm, decisive leadership style with a genuine passion for developing teams.

Fluent English required; additional European languages highly regarded.

What We Offer

$75,000–$80,000 salary
A high-standard, farm-to-table fine dining environment with an exceptional international wine focus
A professional team culture centred on hospitality, consistency, and craft
Sponsorship consideration for outstanding candidates with international experience (eligibility dependent)

How to Apply

Please send:

Your CV (resume)
A brief note outlining your international experience, your service philosophy, and why you’re interested in Tedesca Osteria.

Pay: $75,000.00 – $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service delivery manager jobs in mornington, vic

Restaurant Manager

Operations Manager

Duty Manager

Recruitment and Credentialling Coordinator

NEW STORE Sports Direct Department Manager - Frankston

Quality & Compliance Assistant

Computer Network and Systems Engineer

Office Manager

Advanced Store Person

Reliability Improvement Leader

Customer Service Consultant / Manager

Account Manager

People and Culture Manager

Deputy Director Payroll Services

Account Manager

Store Manager | Bayside | HOUSE

Team Leader - Mental Health

Speech Pathologist

Food Services Assistant

Dentist

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