In-Demand Points advisors & Jobs in Moorebank, Nsw

Customer Service Representative - Minto
CSR —Minto NSW
- Full-time
- CRM software
- Customer service
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply
9d
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Service Workshop Controller
Peter Warren Automotive Holdings —Warwick Farm NSW
- Full-time
- Management
- Mechanic experience
- Sales
- Health insurance
- Parental leave
Service Advisor, Miranda
Tesla —Miranda NSW
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Service Advisor, Parramatta
Tesla —Parramatta NSW
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Commercial Energy Consultant
Zembl —Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Sales
- Marketing
- Work from home
- Professional development assistance
Quick Apply
Digital Strategist
Digital Ninjas —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Communications Advisor - Net Zero Commission
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $138,455 - $152,686 a year
- Full-time
- Hybrid work
- Writing skills
- No degree
7d
Service Coordinator
Care Connect —Bella Vista NSW
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
1d
Paid Media Specialist
Reload Media —Sydney NSW
- $85,000 - $106,400 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Communication skills
- Parental leave
Quick Apply
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Relations Manager/Front of House Manager
Tynan Motors —Kirrawee NSW
- Monday to Friday
- Customer service
1d
Manager Maintenance
TAFE NSW —South Sydney NSW
- $168,598 a year
- Temporary
- Management
- Maintenance
Customer Success Manager, ANZ - Major Accounts, Sydney
Harvey —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Parental leave
Global Key Account Director
Uber —Sydney NSW
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Customer Success Manager, Ads Solutions
OpenAI —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- In-person
- Relocation assistance
Sales Customer Support Advisor (Entry-Level), Sydney
Tesla —Alexandria NSW
- Weekend availability
- Hospitality
- Sales
- Customer service
4d
Expressions of Interest - Sydney Management
Sephora —Sydney NSW
- Weekend availability
- Merchandising
- Microsoft Office
- Parental leave
- Employee discount
Field Trainer - NSW
Sephora —Sydney NSW
- Full-time
- Leadership
- Communication skills
- Parental leave
- Employee discount
IT Analyst
William Buck —Sydney NSW
- Full-time
- Azure
- Customer service
- Communication skills
- Employee assistance program
14d

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Customer Service Representative - Minto

CSR -
Minto NSW

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Customer service
Construction experience
Communication skills

Full Job Description

Customer Service Representative - Minto

About the role

CSR is seeking a Customer Service Representative to support CSR brands. You'll play a pivotal role in delivering exceptional service experiences to our customers across Australia. This is more than just answering calls - it's about being a trusted advisor, a problem-solver, and a brand ambassador.

Based in Minto, you'll be the first point of contact for a wide range of customer inquiries, helping builders, tradies, and homeowners navigate our product offerings and find solutions that suit their needs. Whether it's recommending the right product for a specific application, managing sample requests, or following up on previous interactions, your ability to listen, understand, and respond effectively will be key to your success.

Key Responsibilities:

Deliver exceptional customer service by meeting Grade of Service and SLA targets.
Handle inbound calls across CSR brand queues, identifying customer needs and providing tailored product advice.
Respond promptly to emails, web forms, and voicemails, ensuring all interactions are recorded accurately in CRM.
Continuously build product knowledge through self-learning and training.
Collaborate with team members and leadership to improve processes and customer outcomes.
Uphold respectful, professional communication with internal departments and external partners.
Embrace new systems, tools, and techniques introduced through workshops and training.

What You'll Bring

A strong aptitude for learning and self-development.
Ideally, an understanding of the building process.
Previous experience in a customer service role, preferably in construction or trade environments.
Skilled in both inbound and outbound call handling.
Ability to multitask - talk and type simultaneously.
Excellent communication and interpersonal skills.
Calm, respectful, and positive under pressure.
Quick learner with strong attention to detail.

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How to Apply:

Just click on the Apply for this job button.

We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you!

To find out more about us, visit www.csr.com.au

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

Quick Apply

Refine Your Search

points advisors & jobs in moorebank, nsw

Customer Service Representative - Minto

Frequent Flyer Points Advisors & Consultants

Service Workshop Controller

Service Advisor, Miranda

Service Advisor, Parramatta

Commercial Energy Consultant

Digital Strategist

Senior Communications Advisor - Net Zero Commission

Service Coordinator

Paid Media Specialist

Internship or Work Experience

Customer Relations Manager/Front of House Manager

Manager Maintenance

Customer Success Manager, ANZ - Major Accounts, Sydney

Global Key Account Director

Customer Success Manager, Ads Solutions

Sales Customer Support Advisor (Entry-Level), Sydney

Expressions of Interest - Sydney Management

Field Trainer - NSW

IT Analyst

I want to receive the latest job alert for points advisors & in moorebank, nsw

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