In-Demand Customer service officer Jobs in Mooloolaba, Qld

Client Liaison Officer - Aged Care at Home
Ozcare —Currimundi QLD
- $39.21 - $42.43 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Annual leave
Customer Service Officer
Linde —Coolum Beach QLD
- Customer service
- Administrative experience
- Organisational skills
- Opportunities for advancement
Guest Experience Team Member (Reception & Front Office)
Sunshine Coast Holiday Parks —Sunshine Coast QLD
- Part-time
- Customer service
- Front desk
- In-person
Quick Apply
10d
Administration Officer - Casual
Queensland Government —Sunshine Coast QLD
- Wellness program
4h
Security Officer
Nexar Group Pty Ltd —Sunshine Coast QLD
- $28.42 - $67.00 an hour
- Part-time
- Supervising experience
- First Aid Certification
- Computer skills
Quick Apply
Administration Officer - Persistent Pain Management Services
Queensland Government —Sunshine Coast QLD
- Part-time
- Discharge planning
- Wellness program
5d
Desktop Support Officer
Axiom Technologies —Sunshine Coast QLD
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
13d
Administration & Finance Officer – Venues and Catering (Casual)
University of the Sunshine Coast —Buderim QLD
- $50.41 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Finance
- Employee assistance program
3d
Field Research Officer - QLD - Sunshine Coast
Roy Morgan —Maroochydore QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Patient Services Officer - HC - Practice Support
Advara HeartCare —Buderim QLD
- Part-time
- Customer service
- Clinic
- Patient care
- Parental leave
5d
Administration Officer - (Leave Reliever) Mental Health and Specialised Services
Queensland Government —Sunshine Coast QLD
- Discharge planning
- Wellness program
11d
Security Officer – Australia Zoo
Australia Zoo —Beerwah QLD
- Weekend availability
- Communication skills
Security Officer
Millennium —Sunshine Coast QLD
- Weekend availability
- CPR Certification
- First Aid Certification
Senior Supply Officer
Queensland Government —Sunshine Coast QLD
- Wellness program
6d
Security Officers
Compass Group Australia —Maroochydore QLD
- 12 hour shift
- First Aid Certification
Rental Service Agent
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Home Services Officer
BlueCare —Bli Bli QLD
- Part-time
- Hospitality
- Customer service
- Cleaning
- Health insurance
- Parental leave
Rental Sales Agent
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Senior Technology Officer
Queensland Government —Sunshine Coast QLD
- Temporary
- Management
- Customer service
- Communication skills
13d
RSO/VSA
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program

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Client Liaison Officer - Aged Care at Home

Ozcare -
Currimundi QLD

Apply Now

Job Details

Permanent | Part-time
$39.21 - $42.43 an hour

Benefits

Health insurance
Annual leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service
Intake
Administrative experience
Data entry
Computer skills
Communication skills
Time management
Mobile devices

Full Job Description

Posted Monday 10 August 2026 at 9:00 am | Expires Friday 11 September 2026 at 8:59 am

At Ozcare, we're committed to helping older Australians live independently and confidently in their own homes. We are currently seeking a compassionate and customer-focused Client Liaison Officer to join our Sunshine Coast Aged Care at Home team in a permanent part-time capacity.

As the primary point of contact for many of our clients and their families, you will play a vital role in ensuring older Australians receive the services, support and care they need to continue living well at home.

About the Role

Reporting to the Care Partnering Lead, you will be responsible for coordinating client care and providing exceptional service throughout the client journey. You will support new and existing clients through intake, assessment, care planning, service coordination and ongoing reviews, helping to deliver a seamless and positive care experience.

Key Responsibilities

Conduct client intake conversations, telephone assessments and service enquiries
Assist with care planning, reviews and ongoing evaluation of client needs
Coordinate and schedule services to support continuity of care
Act as the primary contact for client, family and representative enquiries
Build and maintain strong relationships with clients, families and internal stakeholders
Monitor service delivery and identify changing client needs or risks
Maintain accurate records, documentation and system updates
Support onboarding processes for new clients
Contribute to quality improvement initiatives and service excellence
Ensure compliance with organisational policies, aged care standards and program requirements

About You

You are a caring and organised professional who enjoys building relationships and making a positive difference in people's lives. You thrive in a fast-paced environment, demonstrate strong attention to detail and are passionate about delivering excellent customer service.

To be successful in this role, you will have:

Experience in customer service, administration, community services or aged care
Strong interpersonal, verbal and written communication skills
The ability to build rapport and establish trust with a diverse range of clients
Excellent organisational and time management skills
Strong computer literacy and data entry skills
The ability to work both independently and collaboratively within a team
Sound problem-solving skills and a proactive approach
An understanding of community-based care services and referral pathways will be highly regarded

What We Offer

When you join Ozcare, you'll become part of an organisation that truly values its people and the important work they do every day.

Benefits include:

$39.21 - $42.43 per hour (dependent on experience)
5 weeks annual leave plus 14% leave loading
Optional salary packaging up to $15,900, Novated Leases + $2,650 Meal Entertainment Card

Private Health Insurance discounts
Uniform and laundry allowance
Employee Assistance Program
Ongoing learning, development and support
The opportunity to make a meaningful impact in your local community

Requirements

Current National Police Check (with validity in the past three years)
Strong computer and mobile device skills

Vaccination against Influenza and COVID-19 is strongly recommended
Candidates with previous experience in a similar or identical role will be highly regarded.

Why Ozcare?

At Ozcare, our people are at the heart of everything we do. We are proud to support older Australians to live independently, safely and with dignity in their own homes. If you're passionate about delivering outstanding client care and want to work for an organisation that values compassion, respect, integrity and empathy, we'd love to hear from you.

Welcoming All

Ozcare is committed to creating a diverse, inclusive and supportive workplace. We welcome applications from people of all backgrounds, cultures, identities and experiences. We strongly encourage First Nations peoples to apply.

Job details

Pay type

Hourly

Education level

Equivalent experience

Travel required

Hiring min rate

39.21 AUD

Hiring max rate

42.43 AUD

Apply Now

Refine Your Search

customer service officer jobs in mooloolaba, qld

Client Liaison Officer - Aged Care at Home

Customer Service Officer

Guest Experience Team Member (Reception & Front Office)

Administration Officer - Casual

Security Officer

Administration Officer - Persistent Pain Management Services

Desktop Support Officer

Administration & Finance Officer – Venues and Catering (Casual)

Field Research Officer - QLD - Sunshine Coast

Patient Services Officer - HC - Practice Support

Administration Officer - (Leave Reliever) Mental Health and Specialised Services

Security Officer – Australia Zoo

Security Officer

Senior Supply Officer

Security Officers

Rental Service Agent

Home Services Officer

Rental Sales Agent

Senior Technology Officer

RSO/VSA

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