In-Demand customer experience specialist Jobs in midland, wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
User End Support Specialist
PeopleKind —Burswood WA
- $58,000 - $80,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
Quick Apply
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Management
- PMP
- Research
Product Specialist - Screen Media
Weir Group —Hazelmere WA
- Full-time
- CRM software
- Salesforce
9d
Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)
Commonwealth Bank —Perth WA
- Full-time
Retail/Optical Assistant
Specsavers Pty. Ltd. —Midland WA
- Full-time
- Customer service
- Paid training
Connective Lending Sales Support Specialist – Desk Based Perth
Connective Broker Services Pty Ltd —Perth WA
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
4d
Expression of interest - Morley, Malaga & Ellenbrook branch hub
Commonwealth Bank —Perth WA
- Full-time
Integrity Consultant
Main Roads WA —East Perth WA
- $112,409 - $131,517 a year
- Full-time
1d
RAC Rostering Officer - Permanent Part Time
Brightwater Care —Inglewood WA
- Up to $18,550 a year
- Part-time
- Analysis skills
- Leadership
- Communication skills
- Gym membership
1d
Retail Pharmacy Assistant
Priceline Pharmacy Cottesloe —Cottesloe WA
- $65,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- On-the-job training
Quick Apply
Business Analyst
University of Sydney —Darlington WA
- $112,628 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
3d
Retail Food and Beverage Attendant
The Jerky Co —Perth WA
- $30 - $35 an hour
- Weekend availability
- Sales
- Customer service
- POS
Quick Apply
11d
Roadside Patrol
Royal Automobile Club of WA —West Perth WA
- $100,601.89 a year
- 8 hour shift
- Mechanic experience
- Customer service
- Communication skills
Recruitment Specialist - Blue Collar
Monadelphous —Perth WA
- Recruiting
Customer Service Specialist
Ashley & Martin —Perth WA
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
9d
Policy & Compliance - Officer
Water Corporation —Balcatta WA
- $93,249 a year
- Part-time
- Remote
- Databases
- Administrative experience
- Annual leave
- Work from home
8d
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Perth WA
- Part-time
- Customer service
Supply Controller
Health Support Services —Perth WA
- $90,666 - $96,409 a year
- Full-time
- Warehouse
- Employee assistance program
4d
Category Management Officer - Technology
Fortescue —Perth WA
- Monday to Friday
- Master's degree
- Bachelor's degree
- AI
9d

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer experience specialist jobs in midland, wa

Customer Service Specialist

User End Support Specialist

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Product Specialist - Screen Media

Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)

Retail/Optical Assistant

Connective Lending Sales Support Specialist – Desk Based Perth

Expression of interest - Morley, Malaga & Ellenbrook branch hub

Integrity Consultant

RAC Rostering Officer - Permanent Part Time

Retail Pharmacy Assistant

Business Analyst

Retail Food and Beverage Attendant

Roadside Patrol

Recruitment Specialist - Blue Collar

Customer Service Specialist

Policy & Compliance - Officer

Specialist: Seasonal Contract - Full Time or Part Time

Supply Controller

Category Management Officer - Technology

I want to receive the latest job alert for customer experience specialist in midland, wa

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