In-Demand Support engineer, region services Jobs in Melbourne Western Suburbs Vic

Support Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Software troubleshooting
- AWS
- Bachelor's degree
Maintenance - Ed Support Level 1-Range 2
Victorian Government —Melbourne VIC
- Full-time
- Education
- Communication skills
9d
Field Officer - South East Metro Region
Victorian Government —Melbourne VIC
- $45.51 an hour
- Weekend availability
- Carpentry
- Experience working with children
- Conflict management
14d
IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
Care Partner- Client Intake and Assessment Support at Home
spectrumvic —Broadmeadows VIC
- Hybrid work
- Care plans
Surveillance Officer | Afternoon Shift
Bureau Veritas —Melbourne VIC
- Full-time
- Laboratory
- Construction experience
- Communication skills
- Employee assistance program
- Employee discount
9d
Service Delivery Manager
Victorian Government —Melbourne VIC
- $142,790 - $166,938 a year
- Full-time
14d
Maintenance/Facility Officer fixed term - Ed Support Level 1-Range 3
Victorian Government —Melbourne VIC
- Weekend availability
- Maintenance
- University
- Plumbing
2d
Quality Officer
Dovida —Coburg North VIC
- $90,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick Apply
EUC Engineer
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
Quick Apply
Delivery and Change Coordinator
Australian Red Cross Lifeblood —West Melbourne VIC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Bachelor's degree
- Work from home
- Parental leave
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
Group Services Driver
spectrumvic —Broadmeadows VIC
- Hybrid work
- Communication skills
9d
Team Member - Horsham - VIC
7-Eleven —Melbourne VIC
- Part-time
- Communication skills
- On-the-job training
- Employee assistance program
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Delivery Contractor Liaison
Dragonfly —Melbourne VIC
- Full-time
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
9d
2028 nbn Gradudate Program EOI
NBN Co —Melbourne VIC
- Full-time
- Leadership
Mobile Drug Safety Worker and NSP Outreach (Combined Role)
healthAbility —Melbourne VIC
- Part-time
- Social Work

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Support Engineer, Region Services

Amazon Support Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

System administration
Software troubleshooting
Deployment
Technical support
AWS
Bachelor's degree
Scripting
Security
Scalability
Cloud computing
AI
Leadership

Full Job Description

DESCRIPTION

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence.

The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers; Technical Program Managers and Subject Matter Experts, organised into focused sub-teams.

This is an opportunity to make a lasting impact on Australia’s digital future. You’ll work with cutting-edge AWS services, implement innovative solutions, and help customers succeed in their most important missions. We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia?

Key job responsibilities

Apply advanced troubleshooting techniques to provide unique solutions to our customers' needs
Interact with engineers and partner with other AWS teams to help reproduce and resolve issues
Leverage your extensive Linux and technical experience to provide feedback to internal AWS teams on how to improve our services
Drive service team communication during critical events
Drive projects that improve support-related processes and our operational experience
Write tutorials, how-to videos, and other technical articles for the developer community
Work on critical, highly complex problems that may span multiple AWS services
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives

Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www1.defence.gov.au/security/clearances).

A day in the life
First and foremost this is a Linux technical support role – in the Cloud. On a typical day, a Support Engineer will be primarily responsible for solving internal operational issues, preparing or reviewing operational dashboards, working through our change management system to modify systems, writing new run-books for newly onboarded services, training other new Support Engineers, and using our internal AI systems in problem solving and diagnosis.

You will be required to occasionally participate in an “on-call” rotations to resolve incidents occurring out-of-hours.

About the team
Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

5+ years support engineering or system admin experience on Linux or Unix systems
Demonstrated proficiency with scripting languages such as Bash, Python, C, C++, Java or Ruby
Deep understanding of scalable computing systems
Good working knowledge/experience on highly distributed virtual environment, networking, software build and deployment process

PREFERRED QUALIFICATIONS

Experience troubleshooting and debugging technical systems, or experience in development or technical support
Bachelor's degree or equivalent in a related technical field
Knowledge of cloud computing concepts and design considerations
Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc.
Familiar with the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

support engineer, region services jobs in melbourne western suburbs vic

Support Engineer, Region Services

Maintenance - Ed Support Level 1-Range 2

Field Officer - South East Metro Region

IT Support Technician

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Care Partner- Client Intake and Assessment Support at Home

Surveillance Officer | Afternoon Shift

Service Delivery Manager

Maintenance/Facility Officer fixed term - Ed Support Level 1-Range 3

Quality Officer

EUC Engineer

Delivery and Change Coordinator

Service Desk Analyst - Level 2

Group Services Driver

Team Member - Horsham - VIC

IT & Workplace Support Engineers (Multiple Opportunities Available)

Delivery Contractor Liaison

Service Desk Engineer, Level 2 - CT Group

2028 nbn Gradudate Program EOI

Mobile Drug Safety Worker and NSP Outreach (Combined Role)

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