In-Demand Weekend call centre Jobs in Melbourne Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
5d
Guest Service Agent - Casual
AccorHotel —Melbourne VIC
- $32.31 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
Customer Service Centre Consultant
Weploy —Melbourne VIC
- $74,531 a year
- 12 hour shift
- Hospitality
- Customer service
- Administrative experience
Quick Apply
11d
Junior Float Assistant(Carnegie) - (HIGH SCHOOL STUDENTS PREFERRED))
City Cave Carnegie —Carnegie VIC
- $10.21 - $22.71 an hour
- Temporary
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
Casual Sales Assistant | SHERIDAN Boutique | Highpoint
Sheridan —Maribyrnong VIC
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
Quick Apply
Part Time Sales Assistant | SHERIDAN Boutique | Highpoint
Sheridan —Maribyrnong VIC
- Part-time
- Communication skills
- Employee assistance program
- Referral program
Quick Apply
Inbound Superannuation Consultant
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Service Consultant
Aware Super —Melbourne VIC
- No weekends
- Customer service
- Analysis skills
- Financial services
- Work from home
- Gym membership
11d
Eastern Health - Security Guard
ISS —Melbourne VIC
- Weekend availability
- Supervising experience
Service Support Officer - Inbound
Rinnai Australia —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Employee assistance program
- Employee discount
6d
Allocations
SwingShift Nurses —Fitzroy VIC
- Weekend availability
Quick Apply
Guest Services - Switchboard Operator | Full Time
AccorHotel —Chadstone VIC
- Weekend availability
- Communication skills
- Employee assistance program
Quick Apply
Hearing Aid Centre Attendant - Non-Licensed
Costco AU —East Melbourne VIC
- Part-time
- Google Suite
- Customer service
10d
Parking Officer - Banyule & La Trobe University
Orikan —Banyule VIC
- Overtime
- Customer service
- Communication skills
Quick Apply
8d
Sales Representative
Contour Education —Melbourne VIC
- $70,000 a year
- Weekend availability
- Sales
- Public speaking
- Senior Secondary Certificate of Education
- Employee assistance program
Quick Apply
Casual Sales Assistant | SHERIDAN | Myer Southland
Sheridan —Cheltenham VIC
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
Quick Apply
4d
Service Resolution Representative
Live Nation —Melbourne VIC
- Weekend availability
- Customer service
Sales Advisor, Sunshine
Tesla —Sunshine VIC
- Weekend availability
- Sales
- Communication skills
Travel Consultant
RACV —Melbourne VIC
- Weekend availability
- Management
- Sales
- Customer service
- Parental leave
- Employee assistance program
MCC Consultant
RACV —Noble Park VIC
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Computer skills
14d

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour
5 days ago

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

weekend call centre jobs in melbourne vic

Customer Contact Officer

Guest Service Agent - Casual

Customer Service Centre Consultant

Junior Float Assistant(Carnegie) - (HIGH SCHOOL STUDENTS PREFERRED))

Casual Sales Assistant | SHERIDAN Boutique | Highpoint

Part Time Sales Assistant | SHERIDAN Boutique | Highpoint

Inbound Superannuation Consultant

Service Consultant

Eastern Health - Security Guard

Service Support Officer - Inbound

Allocations

Guest Services - Switchboard Operator | Full Time

Hearing Aid Centre Attendant - Non-Licensed

Parking Officer - Banyule & La Trobe University

Sales Representative

Casual Sales Assistant | SHERIDAN | Myer Southland

Service Resolution Representative

Sales Advisor, Sunshine

Travel Consultant

MCC Consultant

I want to receive the latest job alert for weekend call centre in melbourne vic

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