In-Demand Technical call centre Jobs in Melbourne Vic

Technical Support Officer
Department of Education —Melbourne City Centre VIC
- Weekend availability
- Writing skills
- Microsoft Office
- Senior Secondary Certificate of Education
4d
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
3d
Internal Technical Sales Officer - Mt Waverley/Laverton
JJ Digitals Technologies —Mount Waverley VIC
- $30,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
10d
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
4d
Support Technician
CardioScan —Camberwell VIC
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
3d
Digital Engagement Officer
CPSU-PSU Group —Melbourne VIC
- $103,183 - $121,648 a year
- Full-time
- Hybrid work
- Management
- Time management
- Health insurance
- Work from home
Quick Apply
12d
Applications Support Analyst
Epworth —Richmond VIC
- Full-time
- Analysis skills
- Scripting
Quick Apply
Application Support Engineer - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Oracle
- Management
- Computer Science
- Employee assistance program
Data Center Operation Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
Customer Advocate
Live Nation —Melbourne VIC
- Full-time
- Microsoft Excel
- Typing
- Communication skills
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Infrastructure Engineer – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Computer science
- Management
- DevOps
Quick Apply
5d
Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Security Analyst (Managed Services: Security Operations Centre)
LAB3 —Melbourne VIC
- Call employer
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick Apply
4d
Network Technical Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Yarra Valley Water – Water Futures Graduate Program
Yarra Valley Water —Melbourne VIC
- $83,881.20 a year
- Full-time
- Analysis skills
- Bachelor's degree
9d
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
AWS Cloud Solutions Consultant - AWS Connect - CX
Concentrix —Melbourne VIC
- Full-time
- DevOps
- SQL
- AWS
2d
Fleet Support Officer
Northline —Melbourne VIC
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance program
Sonder Responder
Sonder.io —Melbourne VIC
- Weekend availability
Quick Apply

I want to receive the latest job alert for technical call centre in melbourne vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical call centre jobs near melbourne vic

Data Center Technician jobs in Melbourne VIC

Infrastructure Engineer jobs in Melbourne VIC

Leadership Development Program jobs in Melbourne VIC

Security Analyst jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Network Specialist jobs in Melbourne VIC

Service Desk Analyst jobs in Melbourne VIC

Junior Data Scientist jobs in Sydney Nsw

Data Center Technician jobs in Canberra Act

Data Center Technician jobs in Sydney Nsw

Data Center Engineer jobs in Greater Adelaide Sa

Data Analyst No Experience jobs in Brisbane Qld

482 Visa Sponsorship, Civil Engineer jobs in Goulburn Nsw

Data Center Engineer jobs in North Ryde Nsw

Data Center Engineer jobs in Engadine Nsw

Support Technician jobs in Canning Vale Wa

Cardiac, Respiratory & Sleep Technician jobs in Melbourne Vic

Support Technician jobs in Greater Adelaide Sa

Disability Support Workers jobs in Kogarah Nsw

Support Worker No Certificate jobs in Victoria

Technical Support Officer

Department of Education -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Writing skills
Microsoft Office
Senior Secondary Certificate of Education
Communication skills
Help desk

Full Job Description

The Victorian Curriculum & Assessment Authority (VCAA ) is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high-quality curriculum, assessment and reporting for all Victorian student's birth to 18 years.

An exciting opportunity exists to join the Corporate Services Division in the Information Technology Unit for an ongoing full-time position.

Salary: $81,496 - $96,073 (Plus Superannuation of 12%)
Ongoing
Usual hours of work: Full time (flexible work conditions may be available)
Usual work location: East Melbourne/Coburg

Role Purpose

The Technology Officer supports the delivery of information technology, providing technical assistance, tailored guidance, and innovative solutions. Collaborating with diverse stakeholders, the incumbent ensures seamless technology adoption, conducts user training, and delivers responsive timely IT support. The purpose of this role is to provide first and second level technical infrastructure support, assist staff in the area of Microsoft Windows, Microsoft Office and resolve technical problems reported through the incident management system.

The role is also expected to:

Answer Service Desk calls and emails, register incidents and attend to their resolution, or escalate were appropriate
Assist with ICT asset registration and tracking
Install and commission new laptop hardware, printers, peripherals including desktop and mobile telephony
Provide technical support for end user technology, including desktop, laptop, mobile, remote access, print/scan/copy, audio video teleconferencing and standard software
Maintain user network access
Produce documentation for reports, briefings, correspondence, technical and user documentation
Support both business locations, Melbourne CBD and Coburg, (including occasional after hours and weekends during peak periods), remotely and on site, as part of a regular rotation process.

In addition, the role is expected to perform one or more of the following duties as agreed (minimum 1):

1st level Security Operations Centre including security incident reporting and escalations.
Project management of routine & ad-hoc VCAA projects such as NAPLAN / GAT / VCE marking support or end user hardware replacements.
Software license, vendor management, and procurement activities for low-medium complexity vendor relationships and contracts.
Evaluation of new technologies and their application to VCAA for low-medium complexity requirements, including development of guidance materials for newly adopted technologies

Attributes

You are driven, enthusiastic and set high standards in your work performance.
You are a collaborative team player with a "can do" attitude.
You have solid spoken and written communication skills in writing emails, letters and reports.
You are a strong problem solver; you identify and provide workable solutions.

Qualifications and Experience

Desirable: Relevant tertiary qualification in Information Technology

How to apply

Applicants are encouraged to include a Curriculum Vitae and a Cover letter addressing the key selection criteria provided in the position description.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Steven Heaps via email [email protected].

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Wednesday 19 August 2026.

Apply Now

Refine Your Search

technical call centre jobs in melbourne vic

Technical Support Officer

Service Desk Analyst_Full Time_Burnley VIC

Internal Technical Sales Officer - Mt Waverley/Laverton

Data Center IT Support Engineer, MEL - DCO

Support Technician

Digital Engagement Officer

Applications Support Analyst

Application Support Engineer - Employment Information Kit

Data Center Operation Technician

Customer Advocate

Customer Service Representative

Infrastructure Engineer – Telecommunications and IT

Associate – Ops

Security Analyst (Managed Services: Security Operations Centre)

Network Technical Specialist

Yarra Valley Water – Water Futures Graduate Program

Advanced Associate, Test Center Support

AWS Cloud Solutions Consultant - AWS Connect - CX

Fleet Support Officer

Sonder Responder

I want to receive the latest job alert for technical call centre in melbourne vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected