In-Demand Government admin officer Jobs in Melbourne Vic

Customer Service Officer - Telephone Contacts
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Health insurance
- Parental leave
4d
Admin Officer (Purchasing)
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Excel
- Microsoft Office
5d
Customer Service Officer
Link Group —Docklands VIC
- Rotating roster
- Customer service
- Financial services
Administrative Officer
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Administrative experience
- Communication skills
- Time management
- Health insurance
7d
Administration Officer - Member Training
Life Saving VIC —Port Melbourne VIC
- Microsoft Office
- Communication skills
- Time management
Quick Apply
11d
Program Officer - NEBDS
Independence Australia —Melbourne VIC
- Full-time
- Free parking
- Employee assistance program
12d
Integration Aide
Victorian Government —Melbourne VIC
- Part-time
- Leadership
- Communication skills
- Teaching
5d
Classroom Teacher
Victorian Government —Melbourne VIC
- Full-time
- Communication skills
- Teaching
7d

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Customer Service Officer - Telephone Contacts
MEGT Australia —Melbourne VIC
Travel, retail, entertainment and health insurance discounts. Knowledge of Australian Apprenticeships or relevant admin experience (desirable).
4d
Admin Assistant - General
Victorian Government —Melbourne VIC
Supports the first aid facilities and assists in delivering first aid to students. SC1 Demonstrated capacity to perform duties consistent with established…
6d

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Customer Service Officer - Telephone Contacts

MEGT Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
4 days ago

Benefits

Extended annual leave
Leave encashment
Health insurance
Parental leave
Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Microsoft Office

Full Job Description

The Opportunity

Based in Perth or Ringwood, join our Apprentice Connect Provider division and play a vital role in supporting apprentices, trainees, and their employers as they complete their Australian Apprenticeship journey!

With a strong focus on outbound telephone contact, you'll check in on apprenticeship progress, provide information and support, assist with key documentation, and ensure accurate and timely records are maintained. The role and responsibilities of the position includes:

Conduct telephone contacts with apprentices, trainees and employers, maintaining accurate records.
Provide timely and accurate information about the Australian Apprenticeship program and available support.
Deliver outstanding customer service via phone and email, including guidance on government incentives and how to access them.
Identify any issues impacting apprentices, trainees, or employers in their ability to claim eligible government incentives and escalate these matters to the appropriate team for resolution.
Ensure accurate data entry and reporting in MEGT and government systems.
Meet KPIs while ensuring compliance with policies and procedures.

About you

We’re seeking someone who can:

Build strong relationships with customers, including youth and diverse groups.
Manage outbound calls to meet targets and support apprentices and employers.
Communicate professionally with excellent oral and written skills.
Solve problems, take ownership of issues, and work collaboratively.
Deliver exceptional service with confidentiality and tact.
Use Microsoft Suite confidently.
Knowledge of Australian Apprenticeships or relevant admin experience (desirable)

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work several years in a row and Great Place to Work for Women 2025 – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

Hybrid & flexible working options
14 weeks paid parental leave after 6 months
$500 My Benefits voucher referral bonus
3 paid Christmas close-down days
Buy or cash out extra annual leave + 17.5% leave loading
Pro-rata long service leave after 7 years
Salary packaging available (non-PBI)
Professional development & study support
Travel, retail, entertainment and health insurance discounts
Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at [email protected] or call 1300 634 863.

Apply Now

Refine Your Search

government admin officer jobs in melbourne vic

Customer Service Officer - Telephone Contacts

Admin Officer (Purchasing)

Customer Service Officer

Administrative Officer

Administration Officer - Member Training

Program Officer - NEBDS

Integration Aide

Classroom Teacher

Other jobs to consider

I want to receive the latest job alert for government admin officer in melbourne vic

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