In-Demand family day care support officer Jobs in melbourne vic

Patient and Visitor Support
The Royal Women's Hospital —Parkville VIC
- $66,767 - $73,811 a year
- Part-time
- Administrative experience
- Clinic
- Communication skills
- Annual leave
7d
Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Lifestyle Assistant/Officer (PCW-Wellbeing)
Estia Health —Ringwood VIC
- Part-time
- Employee assistance program
- Gym membership
6d
Supply Officer
Melbourne Private Hospital —Melbourne VIC
- From $30 an hour
- Full-time
- Time management
Teacher Aide
Government schools —Melbourne VIC
- Part-time
- Communication skills
1d
Residential Care Officer
Vella Care Pty Ltd —Noble Park VIC
- $76,515 - $80,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
10d
Ed Support Level 1-Range 2 (18 hours per week)
Government schools —Melbourne VIC
- Part-time
- Communication skills
12d
Patient Liaison Officer
The Royal Melbourne Hospital —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Hospital experience
- Annual leave
Intake Officer – Melbourne Metro
Independence Services VIC —Melbourne VIC
- Part-time
- Case management
- Rehabilitation centre
- Organisational skills
- Employee assistance program
Health Information Services Officer
Ringwood Private Hospital —Melbourne VIC
- Part-time
- Customer service
- Data entry
- Communication skills
5d
Student Wellbeing Support - Years 7 - 12
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Communication skills
- Teaching
8d
Administrative Officer - Paediatric Inpatient Beds
Monash Health —Clayton VIC
- Part-time
- Paediatrics
- Communication skills
- Hospital experience
6d
Administration Officer
John Fawkner Private Hospital —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Rostering Officer
BASScare —Canterbury VIC
- $35.67 an hour
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance program
Administration Officer
Melbourne Private Hospital —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Gym membership
9d
Community Engagement Officer
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Education
- Leadership
- Communication skills
8d
Administration Officer
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Health insurance
- Employee assistance program
Administration Officer
Knox Private Hospital —Melbourne VIC
- $30 - $35 an hour
- Day shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Civil Claims Records Officer, Workplace Services
Department of Health —Melbourne City Centre VIC
- Full-time
- Recruiting
1d
Enrolment and Administration Officer
Wellington Pre School Inc —Mulgrave VIC
- Part-time
- Microsoft Office
- Working with children
- Communication skills
13d

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Patient and Visitor Support

The Royal Women's Hospital -
Parkville VIC

Apply Now

Job Details

Part-time
$66,767 - $73,811 a year
7 days ago

Benefits

Annual leave
Salary packaging

Qualifications

Patient service
Administrative experience
Working with Children Check
Communication skills

Full Job Description

Req ID: 2030

Posting Start Date: 26/05/2026

Posting End Date: 08/06/2026

Ongoing, part time (0.6FTE per week) role
Parkville location, with multiple public transport options available including
$66,767 - $73,811 (pro-rata) + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About People and Patient Experience

The Women’s goal is to ensure ‘Our patients and consumers are at the heart of everything we do’, and that ‘we will provide an exceptional patient and consumer experience that delivers improved health outcomes for women and newborns’.

Within the People and Patient Experience Directorate, the Patient and Visitor Services Team brings together the Welcome Centre and Information Desk and Switchboard. The team’s remit is to complement the Women’s medical and clinical services by helping people navigate our clinics, wards and departments, respond to patient enquiries, find the health information they need, and provide support while accessing care.

About the role

In this important role, you will be the warm, friendly and welcoming face for women, their families and other visitors at the Information Desk and in the Welcome Centre.

As a Patient and Visitor Support Officer, you will exemplify patient-centred service, consistently meeting experience benchmarks and exceeding expectations, contributing to a highly positive experience at the Women’s.

You will manage face-to-face and email enquiries across a wide range of issues, support people in navigating our services, ensure access to accurate information, manage administrative processes, coordinate bookings, and liaise with multiple teams across the hospital.

A typical day will see you:

Provide a positive first point of contact for patients, families, visitors, staff and other consumers
Support patients, consumers, families and visitors with enquiries, wayfinding, health information and navigating services
Capture and record service activity, including types of support provided, information usage and feedback
Model the Women’s high standard of patient-centred care, ensuring all enquiries are handled with care and responsiveness
Contribute to the Welcome Centre as a calm, welcoming and non-clinical environment for patients and visitors

About You

We are looking for a genuine and caring person to join our exceptional team. You bring warmth, empathy and a strong commitment to person‑centred and culturally safe care. You are an excellent communicator and listener, with a positive and engaging approach, and the ability to work both independently and as part of a team.

You’ll bring:

Demonstrated experience in a face-to-face patient, client or customer service environment, with a strong commitment to person-centred and culturally safe practice
Confidence working across multiple service channels (e.g. face-to-face, phone, email, website)
The ability to prioritise competing tasks and work effectively in a collaborative environment
Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds
Well-developed administrative skills and attention to detail
The ability to remain calm under pressure and make sound human-centered decisions

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

$11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
Public transport options at our doorstep and end of journey facilities for cyclists
Mentoring, learning and career development opportunities
Pro-rata annual leave accrual, 17.5% leave loading, purchased leave options
Flexible 3 days per week ( Mon-Fri)

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Applications close 9 June 2026

Apply Now

Refine Your Search

family day care support officer jobs in melbourne vic

Patient and Visitor Support

Customer Contact Officer

Lifestyle Assistant/Officer (PCW-Wellbeing)

Supply Officer

Teacher Aide

Residential Care Officer

Ed Support Level 1-Range 2 (18 hours per week)

Patient Liaison Officer

Intake Officer – Melbourne Metro

Health Information Services Officer

Student Wellbeing Support - Years 7 - 12

Administrative Officer - Paediatric Inpatient Beds

Administration Officer

Rostering Officer

Administration Officer

Community Engagement Officer

Administration Officer

Administration Officer

Civil Claims Records Officer, Workplace Services

Enrolment and Administration Officer

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