In-Demand Employment services Jobs in Melbourne Vic

Guest Services Agent
Virgin Australia —Melbourne VIC
- Part-time
- Communication skills
- Annual leave
General Services Officer - Templestowe Woodlands Care Community
Opal HealthCare —Templestowe VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
General Services Officer - Malvern East Horizons
Opal HealthCare —Malvern East VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
General Services Officer - Keilor East Manor Care Community
Opal HealthCare —Keilor East VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
General Services Officer - Preston Hilltop Care Community
Opal HealthCare —Preston VIC
- Referral program
Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Service Officer
Safe Transport Victoria —Melbourne VIC
- $79,000 - $85,000 a year
- Customer service
- Databases
- Organisational skills
Hospitality Services Officer - Keilor East Manor Care Community
Opal HealthCare —Keilor East VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
Schedule Co-ordinator
Bolton Clarke —Melbourne Northern Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
Full Time Tram Driving Opportunities with Yarra Trams in 2026
Yarra Trams —Kew VIC
- Weekend availability
- Paid training
- Commuter assistance
General Services Officer - Warrandyte Gardens Care Community
Opal HealthCare —Ringwood North VIC
- Referral program
Client Support Officer
Department of Families, Fairness and Housing —Melbourne VIC
- Full-time
- Recruiting
- Communication skills
13d
General Services Officer - Kew Botanica Care Community
Opal HealthCare —Kew VIC
- $27.56 - $28.62 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
NDIS Support Coordinator
Sunshine Mentoring Services —Melbourne VIC
- $55 - $75 an hour
- Part-time
- Bilingual
- Customer service
- Microsoft Office
Quick Apply
General Services Officer
Opal HealthCare —Epping VIC
- Referral program
General Services Officer - Surrey Hills Gardens Care Community
Opal HealthCare —Surrey Hills VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
Employment Partner (WFA) Footscray
Wise Employment —Footscray VIC
- From $71,540 a year
- Full-time
General Services Officer - Ivanhoe
Opal HealthCare —Ivanhoe VIC
- Referral program
Cabin Crew
Virgin Australia —Melbourne VIC
- Weekend availability
- CPR Certification
- First Aid Certification
- Hotel experience
- Annual leave
- Employee discount
VIC North - General Services Officer
Opal HealthCare —Epping VIC
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Referral program
14d

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Guest Services Agent

Virgin Australia -
Melbourne VIC

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509779

Melbourne, VIC, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

employment services jobs in melbourne vic

Guest Services Agent

General Services Officer - Templestowe Woodlands Care Community

General Services Officer - Malvern East Horizons

General Services Officer - Keilor East Manor Care Community

General Services Officer - Preston Hilltop Care Community

Customer Contact Officer

Customer Service Officer

Hospitality Services Officer - Keilor East Manor Care Community

Schedule Co-ordinator

Full Time Tram Driving Opportunities with Yarra Trams in 2026

General Services Officer - Warrandyte Gardens Care Community

Client Support Officer

General Services Officer - Kew Botanica Care Community

NDIS Support Coordinator

General Services Officer

General Services Officer - Surrey Hills Gardens Care Community

Employment Partner (WFA) Footscray

General Services Officer - Ivanhoe

Cabin Crew

VIC North - General Services Officer

I want to receive the latest job alert for employment services in melbourne vic

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