In-Demand Service consultant Jobs in Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Customer Service Consultant
Tata Consultancy Services —Melbourne VIC
- Customer service
Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)
ANZ Banking Group —Melbourne VIC
- 8 hour shift
- Hybrid work
- Communication skills
- Work from home
10d
BY TMS Consultant
Tata Consultancy Services —Melbourne VIC
Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based
Boston Consulting Group —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- AI
Senior Service Management Consultant
InfoConsulting —Melbourne VIC
- Management
Consultant
Pinkerton —Melbourne VIC
- Temporary
- Microsoft Office
- Bachelor's degree
- Computer skills
Consultant, Change and Improvement
Deakin University —Melbourne VIC
- $118,801 - $136,018 a year
- Full-time
- Hybrid work
- Parental leave
- Employee discount
6d
ServiceNow Consultant
Sysintegra Pty Ltd —Melbourne VIC
- $80,000 - $150,000 a year
- Full-time
- Management
- Presentation skills
- In-person
- On-the-job training
Quick Apply
1d
Technical Sales Consultant
Soprema Australia —Melbourne VIC
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- AutoCAD
- Writing skills
- Travel reimbursement
Quick Apply
9d
Professional Service Consultant II
Mitratech —Melbourne VIC
- On call
- Remote
- Microsoft Office
- Organisational skills
Quick Apply
Senior Consultant, Change and Improvement
Deakin University —Melbourne VIC
- $138,102 - $146,374 a year
- Full-time
- Hybrid work
- Parental leave
- Employee discount
6d
Kindergarten Inclusion Support Specialist Consultant
Uniting Vic.Tas —Footscray VIC
- From $61.73 an hour
- Choose your own hours
- Bachelor's degree
8d
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
Contractor Engagement Consultant
NES Internal —Melbourne VIC
- Hybrid work
Deals | Management Consultant
PWC Australia —Southbank VIC
- $89,100 a year
- Writing skills
- Communication skills
- Annual leave
CPAP Consultant
ResMed —Melbourne VIC
- Part-time
- Customer service
- Clinic
Aboriginal Training Consultant - Workforce and Aboriginal Outcomes
Corrections Victoria —Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
- Leadership
11h
Senior Learning Consultant
State Revenue Office —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Hybrid work
- Negotiation
2d
Executive Assistant
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Administrative experience
- Communication skills
6d

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

service consultant jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Customer Service Consultant

Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)

BY TMS Consultant

Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based

Senior Service Management Consultant

Consultant

Consultant, Change and Improvement

ServiceNow Consultant

Technical Sales Consultant

Professional Service Consultant II

Senior Consultant, Change and Improvement

Kindergarten Inclusion Support Specialist Consultant

Client Service Consultant

Contractor Engagement Consultant

Deals | Management Consultant

CPAP Consultant

Aboriginal Training Consultant - Workforce and Aboriginal Outcomes

Senior Learning Consultant

Executive Assistant

I want to receive the latest job alert for service consultant in melbourne, vic

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