In-Demand Program support lead, children's contact services Jobs in Melbourne, Vic

Professional Support – Education Services.
NextSense —Blackburn VIC
- Up to $92,390 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Parental leave
Manager, Privacy and Information Management
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Leadership
- Communication skills
12d
Program Officer
Victorian Early Childhood Regulatory Authority —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
10d
Training and Support Officer
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
11d
Psychosocial Wellbeing Specialist
Victoria Legal Aid —Melbourne VIC
- $113,668 - $131,153 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Communication skills
- Commuter assistance
- Work from home
11d
EMR Education Lead
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $111,103.20 - $121,274.40 a year
- Full-time
- EMR systems
- Epic
- Teaching
12d
Anatomical Services Specialist
University of Melbourne —Parkville VIC
- $100,847 - $109,163 a year
- Full-time
- Research
- Leadership
- Teaching
- Health insurance
- Parental leave
5d
Senior Policy Adviser, AOD Policy and Reform
Department of Health —Melbourne VIC
- $116,413 - $140,849 a year
- Part-time
- Administrative experience
- Analysis skills
- Recruiting
12d
Alumni Relations Officer
University of Melbourne —Parkville VIC
- $100,847 - $109,163 a year
- Full-time
- Health insurance
- Parental leave
10d
Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
- Communication skills
9d
Program Manager
Western Health —Melbourne VIC
- $160,000 - $170,000 a year
- Full-time
- Management
- Education
- No degree
2d
Capability Development Programs Manager
University of Melbourne —Parkville VIC
- $111,275 - $120,453 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Policy and Program Officer, Reform Governance, Planning and Service Design / System Design and Planning
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Recruiting
- Communication skills
11d
Emergency Medicine Research Lead
Western Health —Melbourne VIC
- Part-time
- Research
- Clinic
- Education
12d
Principal Program Adviser
Department of Health —Melbourne VIC
- $142,790 - $191,084 a year
- Part-time
- Recruiting
- Budgeting
- Leadership
Team Leader, Patient Liaison
The Royal Children's Hospital —Parkville VIC
- $113,793.68 - $114,382.84 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Gym membership
9d
Regulatory Officer, Health Regulator / Regulatory Services
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
11d
Operations Director - Ambulatory Services
Peter MacCallum Cancer Centre —Melbourne VIC
- $170,000 - $197,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
Payroll Queue Lead, Common Corporate Support Branch
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
10d
Cultural Engagement Lead- Buldau Yioohgen
Anglicare Victoria —Collingwood VIC
- From $115,399 a year
- Full-time
- Leadership
- Employee assistance program
12d

I want to receive the latest job alert for program support lead, children's contact services in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program support lead, children's contact services jobs near melbourne, vic

Professional Support – Education Services.

NextSense -
Blackburn VIC

Apply Now

Job Details

Permanent | Full-time
Up to $92,390 a year

Benefits

Annual leave
Parental leave
Salary packaging

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Office
Administrative experience
Canva
Front desk
Working with Children Check

Full Job Description

Posted: 25/06/2026

Closing Date: 27/07/2026

Job Type: Permanent - Full Time

Location: Blackburn

Job Category: Education

Professional Support, Education Services- Blackburn

Make a real difference working within our Education Team as a Professional Support- Education Services

Enjoy flexibility, two weeks of additional leave, and access to not-for-profit salary packaging benefits.

This is a Permanent Full-Time opportunity reporting directly to the Head of Education Strategy and will work onsite at our Blackburn Location.

Job Description

What we can offer you:

Salary of up to $92,390+ Super, with 100% salary packaging to maximise your take home pay.
Generous leave entitlements including 2 weeks paid Christmas leave in addition to 4 weeks annual leave, plus extensive personal/carer's leave.
Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer.
Access to industry leading education, professional development opportunities and career pathways.

You’ll make a difference in this role by:

Client Experience

Coordinating reception and front desk operations at NextSense School, ensuring a professional, responsive, and welcoming service for students, families, staff, and visitors.
Facilitating seamless communication and liaison between reception staff and Education Leaders to support effective daily operations and service delivery.
Acting as the initial escalation point for complex enquiries and matters, ensuring issues are managed promptly, sensitively, and appropriately.
Supporting and coordinate administrative processes that enable effective client service delivery, including initial enrolment enquiry intake, collection of student information, and liaison with parents, therapists, and external school settings

Client Administration

Supporting the effective use of COMPASS, including booking systems, semester report templates, maintaining attendance records, and ensuring accurate and timely data entry.
Maintaining student records in accordance with legislative, privacy, and organisational requirements, ensuring all documentation, including case notes, is accurate, complete, and up to date.
Working collaboratively with the Head of School to support efficient and effective team operations, administrative systems, and service delivery processes.
Maintaining accountability for the accuracy, integrity, and completeness of student and operational data across all administrative systems.

Service Administration and Operations

Overseeing and monitor the Education Events inbox and call queues, acting as the primary point of contact for Holiday Camp planning and coordination in collaboration with the Auslan Interpreter.
Coordinating and oversee administrative processes for School Support Services (SSS), ensuring compliance requirements are met, including the preparation of service agreements, management of privacy notices, and liaison with schools and SSS staff as required.
Acting as a key contact for volunteers and students undertaking placements within the site, supporting the coordination of appropriate activities and overseeing induction processes.
Supporting the management and coordination of Work Health and Safety (WHS) responsibilities across the site and relevant areas of accountability. This may include conducting site inspections, coordinating and recording emergency evacuation drills, maintaining first aid kits and associated records, and working collaboratively with People and Governance to ensure warden, CPR, and First Aid certifications remain current for site personnel. Attendance at WHS committee meetings may also be required

Other Duties:

Contributing to a positive and collaborative team culture that promotes continuous improvement, professional learning, and high-quality service delivery.
Actively participate in team meetings, contributing feedback and suggestions to support operational effectiveness and continuous improvement initiatives.
Supporting organisational initiatives, including marketing activities, client engagement strategies, and the ongoing development and nurturing of client relationships.
Undertaking reasonable travel across other sites within the Network as required.
Performing other reasonable duties and responsibilities as directed by the manager.

Desired Skills and Experience

About You:

Experience in stakeholder management, working in a multi-disciplinary setting.
Experience in an administrative role.
Demonstrated success in identifying inefficiencies and implementing processes.
Advanced skills using Microsoft Office programs, including Word and Excel.
Working knowledge of Microsoft PowerPoint, Canva, and related programs/systems.
Experience providing administrative support to professional staff in health, disability, or education settings is desirable.
Demonstrated experience using Client Relationship Management (CRM) systems to maintain accurate client records, document service interactions, and support effective service coordination.
Valid Working With Children Check (WWCC) and Police Check/Criminal Record Check, or willingness to obtain.
Full ongoing compliance with child protection policies and legislation, including becoming familiar with and complying with policies and legislative requirements as amended from time to time.

Our Purpose and Ambition

NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing services for newborns through to people over 90 years old, and helping children who are blind or have low vision to develop the right skills, mobility, and independence to confidently explore their world.

NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education (both to children with sensory loss and to professionals in the field), cochlear implants, allied health services, therapy, research, and clinical services to children and adults. We’re a registered NDIS provider, working with our clients to achieve their own goals and potential.

We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.

How to apply:

If this role sounds like you, please click on the apply button and follow the prompts.

If you would like to learn more, please reach out to Lisa Wahab, Head of Education Strategy at [email protected] for a confidential chat.

NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.

Apply Now

Refine Your Search

program support lead, children's contact services jobs in melbourne, vic

Professional Support – Education Services.

Manager, Privacy and Information Management

Program Officer

Training and Support Officer

Psychosocial Wellbeing Specialist

EMR Education Lead

Anatomical Services Specialist

Senior Policy Adviser, AOD Policy and Reform

Alumni Relations Officer

Project Officer, First Peoples, Lived Experience, Prevention, Policy & Inclusion/ Suicide Prevention and Gambling Harm Response

Program Manager

Capability Development Programs Manager

Policy and Program Officer, Reform Governance, Planning and Service Design / System Design and Planning

Emergency Medicine Research Lead

Principal Program Adviser

Team Leader, Patient Liaison

Regulatory Officer, Health Regulator / Regulatory Services

Operations Director - Ambulatory Services

Payroll Queue Lead, Common Corporate Support Branch

Cultural Engagement Lead- Buldau Yioohgen

I want to receive the latest job alert for program support lead, children's contact services in melbourne, vic

Related Searches

Explore jobs in more locations

Job Description

Desired Skills and Experience

Job Seeker Tools

Employer Tools

Browse

Stay Connected