In-Demand Platform operation lead Jobs in Melbourne, Vic

Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Delivery Performance & Initiatives Lead
Link Group —Docklands VIC
- Hybrid work
- PMP
- DevOps
- Analysis skills
- Parental leave
- Employee assistance program
Implementation Lead, AI & Automation
Link Group —Docklands VIC
- Hybrid work
- Financial services
- AI
- Communication skills
- Parental leave
- Employee assistance program
Delivery Lead
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Computer Science
- PMP
Quick Apply
Service Transformation Lead
Datacom —Melbourne VIC
- Full-time
- Management
- AI
Quick Apply
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- PMP
- Research
Onboarding Operations Specialist - APAC
Remote —Melbourne VIC
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home
Lifecycle Specialist, Employee Relations and Transitions - APAC
Remote —Melbourne VIC
- $37,250 - $83,800 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
5d
Transformation Lead | Connected Teams
PWC Australia —Southbank VIC
- SharePoint
- Communication skills
- Parental leave
Platform Delivery and Quality Assurance Manager
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Salesforce
- Writing skills
- Agile
13d
Lead, Student Insight Support
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- CRM software
- Management
- Salesforce
7d
Platform Manager
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- PMP
- Salesforce
- DevOps
2d
Customer Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Head of Digital Services
Forensicare Careers —Fairfield VIC
- $161,226 a year
- Full-time
- AI
Cloud and Platform Operations Lead
Glen Eira City Council —Caulfield VIC
- $127,000 - $143,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- No degree
12d
Security Operations Center Lead (Sr Mgr–Sr Analyst)
Accenture —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- On-the-job training
- Parental leave
Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)
Western Union —Melbourne VIC
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
6d
Senior Manager, Change Lead - Customer Risk Assessment (Fixed Term)
Western Union —Melbourne VIC
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
6d
Senior Lead, Australia Escalations Support (Square & Afterpay)
Block, Inc. —Melbourne VIC
- Remote
- Management
- Analysis skills
- Financial services
- Health insurance
Customer Success Lead (Scaled)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
2d

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platform operation lead jobs near melbourne, vic

Strategy & Operations Senior Manager, Australia

Whatnot -
Melbourne VIC

Apply Now

Job Details

Full-time
$204,000 - $240,000 a year

Benefits

Wellness allowance
Health insurance
Dental insurance
Work from home
Parental leave
Vision insurance
Childcare assistance

Qualifications

Looker
Data analysis skills
SQL
Analysis skills
Scalability
Communication skills

Full Job Description

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Commerce Strategy & Operations team drives business decisions across our entire marketplace ecosystem, including buyer experience, seller experience, trust & risk, fraud, logistics and payments. This is the first such hire in Australia. In this role, you will:

Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s Australian users
Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability
Partner with the Global Commerce team to implement changes that improve the overall user experience. Own the execution end to end
Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes
Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs
Serve as a strategic thought partner & Australia representative to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making
Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience

Team members in this role are required to be within commuting distance of Sydney or Melbourne.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Commerce Strategy & Operations team member, you should have 8 - 10 years of experience in strategy and operations roles (e.g., consulting, finance, GM, Operations), plus:

Proven experience developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments
Strong analytical judgment, with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions
Demonstrated success leading large, cross-functional initiatives from concept through execution
Ability to identify operational inefficiencies and design scalable processes, systems, and operating models to support long-term growth
Excellent communication and stakeholder management skills, with the ability to influence across Product, Engineering, Operations, and senior leadership
Proficiency in data analysis and reporting tools; experience with SQL and analytics platforms (e.g., Looker, Sigma, Hex) is a plus
A real understanding of the nuances of the Australian market

Benefits

Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: A$204K - A$240K

Apply Now

Refine Your Search

platform operation lead jobs in melbourne, vic

Strategy & Operations Senior Manager, Australia

Delivery Performance & Initiatives Lead

Implementation Lead, AI & Automation

Delivery Lead

Service Transformation Lead

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Onboarding Operations Specialist - APAC

Lifecycle Specialist, Employee Relations and Transitions - APAC

Transformation Lead | Connected Teams

Platform Delivery and Quality Assurance Manager

Lead, Student Insight Support

Platform Manager

Customer Implementation Manager

Head of Digital Services

Cloud and Platform Operations Lead

Security Operations Center Lead (Sr Mgr–Sr Analyst)

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Senior Manager, Change Lead - Customer Risk Assessment (Fixed Term)

Senior Lead, Australia Escalations Support (Square & Afterpay)

Customer Success Lead (Scaled)

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