- Newly created position | Leadership role
- Full-time or Part-time | Permanent position
- Hybrid work environment | Flexible work options available
- Band 8: $127K – $143K(depending on experience) + superannuation
Note: For the purpose of recruitment, this role has been advertised as Cloud and Platform Operations Lead, however within the organisation the role is known as Coordinator Cloud and Platform Operations.
About the team
This role sits within the Technology and Cyber Defence team which forms part of the Digital and Technology Services department. The team is responsible for cloud platforms, infrastructure, cyber security, workplace technology and digital services that support the organisation’s day-to-day operations.
About the role
As the Coordinator Cloud and Platform Operations, you will oversee the performance, stability and continuous improvement of Council’s cloud and on-premises platform environments.
You’ll also lead a small team of platform engineers and drive a modern, resilient and secure approach to infrastructure operations.
This role blends technical leadership, operational delivery and platform governance. You’l play a key role in shaping the organisation’s cloud maturity, supporting the transition of services to cloud platforms, and ensuring systems are reliable, secure and fit for purpose.
A key part of your impact will be operational excellence, ensuring strong platform performance, proactive management of issues, and continuous improvement across all environments.
Key responsibilities include, but are not limited to:
- Leading cloud and platform operations to ensure performance, availability and resilience of services
- Managing, coaching and developing a small platform operations team
- Overseeing cloud and on-prem infrastructure including compute, storage and core systems
- Driving cloud migration activities and ensuring smooth transition into operational support
- Managing patching, backup and recovery processes aligned to compliance requirements
- Developing platform standards, policies and roadmaps aligned to Council’s technology strategy
- Managing vendors and supporting strong service delivery outcomes
- Participating in a rotating on-call roster when required
About you
You are a collaborative and outcome-focused technology leader with a strong background in cloud and platform operations.
You bring a balance of technical expertise and leadership capability, with a clear focus on delivering secure, reliable and well-governed platform services.
You are comfortable working across complex environments and can translate technical concepts into clear outcomes for stakeholders.
The following is also required:
- Tertiary qualifications in Information Technology, Computer Science, or a related discipline, and/or equivalent experience
- Extensive experience leading cloud or platform operations teams in a complex environment
- Strong experience across Azure and/or AWS and hybrid infrastructure environments
- Substantial experience with Microsoft technologies including Intune, Entra, Defender and Purview
- Advanced understanding of cloud security, identity, governance and compliance
- Excellent problem-solving, stakeholder engagement and communication skills
Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.
Pre-employment checks
Progressed candidates must undergo pre-employment screening which will include:
- Working with Children Check (Employee)
- National Police Record Check
- Evidence of right to work in Australia
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
What’s on offer
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are central to how we work. We will offer you:
- Hybrid work environment
- Flexible work options
- A supportive and collaborative team environment
- Access to learning and development programs
- Reward and recognition programs
- Comprehensive leave entitlements
Working at Glen Eira City Council
Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our employees bring diverse backgrounds and perspectives to an inclusive and flexible work environment.
Recognised as an Employer of Choice, we seek people who share our community-focused values and are committed to making a positive local impact.
Apply now
All applications must be submitted online. Please include:
- Your resume
- A cover letter (no more than one page)
Closing date: Sunday 28 June at 11.55pm
For further information or a confidential discussion please contact Will Armstrong, Head of Technology & Cyber Defence, at [email protected]
