In-Demand National optimisation and support manager Jobs in Melbourne, Vic

National IT Manager
LCI Consultants —Melbourne VIC
- $150,000 - $185,000 a year
- Full-time
- Azure
- Management
- Computer Science
- Parental leave
- Employee assistance program
Quick Apply
2d
Senior Performance Manager
Reform Digital —South Yarra VIC
- $90,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Analysis skills
- AI
- Marketing
- Work from home
- Gym membership
Quick Apply
Online and MarTech Enablement Manager
Officeworks —Chadstone VIC
- Hybrid work
- Sales
- Analysis skills
- Product management
- Employee assistance program
Expression of Interest: Senior Manager or Director, Advisory (Consulting)
BDO —Melbourne VIC
- Full-time
- Business development
- Communication skills
- Health insurance
- On-the-job training
Enablement & Efficiency Manager
nib Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
- Health insurance
- Work from home
Senior Marketing and Communications Adviser
Department of Jobs, Skills, Industry and Regions —Melbourne City Centre VIC
- $116,413 - $140,849 a year
- Full-time
- Writing skills
- Marketing
- Editing
12d
Service Delivery Manager
Compnow —Notting Hill VIC
- Contract
- Management
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick Apply
Expression of Interest: Senior Consultant or Manager, Digital Advisory
BDO —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- On-the-job training
Delivery and Optimisation Manager
BlueScope —Clayton South VIC
- Full-time
- ERP systems
- Communication skills
Quick Apply
1d
Workplace Technology Manager
Slater and Gordon —Melbourne VIC
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
Customer Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Senior Manager, People Partnering, Customer Experience and Operations
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Human resources
- Financial services
- AI
Quick Apply
8d
Compliance Officer
Service Stream —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Coordinator, Digital Marketing
Deakin University —Melbourne VIC
- $110,171 - $121,309 a year
- Full-time
- Hybrid work
- University
- Work from home
- Parental leave
7d
Senior Procurement Manager
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Leadership
- Health insurance
- Parental leave
Senior Manager - Service Operations & Experience - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- Work from home
Office and Facilities Coordinator
Babcock International —Abbotsford VIC
- Maintenance
- Office
- No degree
- Parental leave
Senior Associate / Manager – Strategy & Performance Improvement
Scyne Advisory —Melbourne VIC
- Full-time
- Remote
- Business development
- Business
- Communication skills
- Annual leave
- Parental leave
Quick Apply
2d
Customer Success Director
Genesys —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Database Platforms Manager
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- No degree

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National IT Manager

LCI Consultants
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$150,000 - $185,000 a year
2 days ago

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Referral program

Qualifications

IT governance
ITIL Certification
Azure
Management
Computer Science
CISSP
Disaster recovery
Master's degree
IT infrastructure
Bachelor's degree
Team management
ITIL
Security
IT
Cybersecurity
Leadership
Communication skills
Information Technology

Full Job Description

LCI (Lehr Consultants International (Australia) Pty Ltd) is looking for a National IT Manager to join our Melbourne office. This is a fantastic opportunity to support a national business and gain exposure to all aspects of IT operations, working alongside a small team of experienced IT professionals

We are an engineering design house specialising in building services. We employ over 300 staff within six offices across Australia. We’ve built a phenomenal team.… and we are continuing to grow. We see our colleagues as family, and we pride ourselves on hiring and shaping passionate professionals who thrive in a diverse and collaborative environment. We operate within a culture of trust and flexibility and this is a great opportunity to be part of a growing and collaborative team.

In March 2025, LCI proudly became part of the global, employee-owned Artelia Group, extending our presence worldwide! Internationally, the Group carries out projects in more than 100 countries and has offices in 40 countries in Europe, Africa, the Middle East, Asia-Pacific and the Americas.

Your key responsibilities will include the following: -

Developing and executing the national IT strategy in alignment with the Group IT roadmap, standards, and business objectives.
Acting as the key liaison between local operations and Group IT, ensuring global priorities are effectively translated into local business outcomes.
Establishing, implementing, and monitoring IT governance frameworks, policies, procedures, and compliance requirements.
Ensuring the delivery of reliable, high-quality IT services that meet agreed service levels and business expectations.
Driving the evolution from a reactive support environment to a structured service management model, including incident, problem, change, and request management.
Monitoring IT performance through meaningful KPIs, reporting, and continuous improvement initiatives.
Maintaining business continuity, backup, and disaster recovery capabilities, including regular testing and review.
Leading the deployment, adoption, and optimisation of Group IT systems, applications, and platforms.
Identifying and implementing technology solutions that enhance operational efficiency and support business growth.
Managing the lifecycle of business applications, infrastructure, and technology assets.
Overseeing infrastructure strategy and development, including networking, cloud services, hosting, and workplace technologies.
Ensuring compliance with cybersecurity standards, Group security policies, and relevant local regulations.
Implementing risk management and cybersecurity initiatives to protect business systems, data, and operations.
Managing IT budgets, forecasts, vendors, and contracts to ensure value-driven investment and service delivery.
Reviewing and rationalising technology solutions to align with Group standards and maximise efficiencies.
Building and maintaining strong relationships with business leaders, key stakeholders, vendors, and Group IT teams.
Communicating IT strategy, priorities, project outcomes, and performance across the organisation.
Partnering with business leaders to align technology capabilities with operational and strategic requirements.
Leading, mentoring, and developing a high-performing IT team, fostering a culture of accountability, collaboration, and continuous improvement.
Defining team structures, roles, responsibilities, and professional development pathways.
Driving change management initiatives to support technology transformation and organisational adoption.
Promoting IT best practices, digital awareness, and continuous improvement across the business.

Your skills and experience will include: -

Bachelor’s degree in Computer Science, Information Technology, or a related field. MSc/MA will be an advantage.
Strong understanding of IT governance, service management frameworks (ITIL), and security standards.
8+ years of IT experience within a multinational environment.
Proven experience in managing IT operations and driving IT strategy alignment with group standards.
Ability to define, document, and improve IT processes and governance.
Experience in leading transformation initiatives and deploying global IT solutions.

Strong knowledge of:

IT infrastructure, networks, and cloud environments
IT security and compliance.
Enterprise applications and business systems.
Microsoft ecosystem (AD, Azure, M365, etc.).
Experience in vendor and contract management.
Disaster recovery and business continuity experience preferred
Strong leadership and team management skills with the ability to develop high-performing teams.
Ability to align local IT strategies with global objectives.
Strong stakeholder management and communication skills (local and global).
Strategic thinking combined with operational execution capability.
Excellent problem-solving and decision-making abilities.
Change management and transformation leadership.
Commercial awareness and cost optimization mindset.
Ability to manage multiple priorities in a fast-paced environment.
Experience with cybersecurity practices and tools.
Relevant certifications (e.g., ITIL, CISSP) are advantageous.
Knowledge of relevant health and safety regulation.

Our colleagues enjoy:

Opportunity for further education through the LCI Learning & Growth Program.
One LCI Benefits Program which is a program which covers hundreds of retailers including food, fashion, travel, entertainment, insurance and much, much more.
A social, collaborative and inclusive culture with regular social and networking events organised throughout the year.
Eight (8) weeks parental leave after 12 months continuous service.
Employee Referral Program.
Paid Professional Membership.
Passion Day – a day off each year just because!
Access to an Employee Assistance Program.
Paid Volunteering Leave – one day off each year.

Apply Now! Please include your cover letter and CV when applying.

In this era of technology and globalisation, we recognise cultivating a diverse and inclusive workforce is more important than ever for both our staff and business. By advocating fair and equitable access to employment, we foster social integration and enable our staff to perform to their full potential. At LCI, we do not tolerate any discrimination based on race, gender, age, cultural background, sexual orientation, mental and physical conditions, political beliefs, religion, as well as other distinct differences between people.

For more information about LCI, please visit our website at www.lciconsultants.com.au.

Agencies need not send applicants as we are managing all recruitment directly. LCI will not accept any unsolicited resumes from recruiters or recruitment agencies. Any unsolicited resumes will be deemed to be the property of LCI and in the absence of a signed Agreement, LCI will not consider or agree to any payment of any recruitment fees.

Pay: $150,000.00 – $185,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

national optimisation and support manager jobs in melbourne, vic

National IT Manager

Senior Performance Manager

Online and MarTech Enablement Manager

Expression of Interest: Senior Manager or Director, Advisory (Consulting)

Enablement & Efficiency Manager

Senior Marketing and Communications Adviser

Service Delivery Manager

Expression of Interest: Senior Consultant or Manager, Digital Advisory

Delivery and Optimisation Manager

Workplace Technology Manager

Customer Implementation Manager

Senior Manager, People Partnering, Customer Experience and Operations

Compliance Officer

Coordinator, Digital Marketing

Senior Procurement Manager

Senior Manager - Service Operations & Experience - Hybrid

Office and Facilities Coordinator

Senior Associate / Manager – Strategy & Performance Improvement

Customer Success Director

Database Platforms Manager

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