In-Demand Managers & supervisors Jobs in Melbourne, Vic

Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
OPERATIONS & VENUE MANAGER
Muse Events —Port Melbourne VIC
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
12d
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
5d
Patisserie | Front Of House | Assistant Manager
LaManna —Essendon Fields VIC
- Weekend availability
- Supervising experience
- Organisational skills
- Leadership
- Free parking
- Employee assistance program
Quick Apply
Operations Assistant
Espresso Lane Drive Thru Coffee —Keilor Park VIC
- $25 - $43 an hour
- Contract
- Hospitality
- Microsoft Office
- Administrative experience
Quick Apply
Full Time 2IC - Melbourne Central
Universal Store —Melbourne VIC
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount
Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne
Ozone Hospitality —Melbourne VIC
- $85,000 - $90,000 a year
- Weekend availability
- Management
- Budgeting
- Leadership
Quick Apply
Asian Grocery Convenience Store Manager
East West Market Place —Mill Park VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Profit sharing
- Employee discount
Quick Apply
12d
Distribution Centre Supervisor
CSR —Yarraville VIC
- Full-time
- Customer service
- Supervising experience
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
11d
OFC Zone Supervisor - Country Road Group Distribution Centre
Country Road Group —West Melbourne VIC
- Full-time
- Manufacturing
- Leadership
- Communication skills
- Health insurance
- Parental leave
3d
FOH Supervisor
The Boot Factory —Coburg VIC
- $65,000 - $70,000 a year
- Weekend availability
- Supervising experience
- POS
- In-person
Quick Apply
Logistics Supervisor - Warehouse, Transport & 3PL Operations
Feramex —Tullamarine VIC
- Full-time
- Microsoft Office
- Supervising experience
Quick Apply
5d
Assistant Store Manager - Macpac South Wharf DFO
Macpac —Southbank VIC
- Full-time
- Sales
- Merchandising
- Parental leave
Quick Apply
Full Time 2IC - The Glen
Universal Store —Glen Waverley VIC
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount
Shift Supervisors
Yo-Chi —Balaclava VIC
- Weekend availability
- Hospitality
- Leadership
- Employee assistance program
2d
EOI HSEC, Project Controls, Project Managers, Project Engineers, Construction Managers, Construction Supervisors, Scheduling/Planning, etc
Turner & Townsend —Melbourne VIC
- Full-time
Quick Apply
International Terminal Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
- Health insurance
- Annual leave
Purchasing & Logistics Manager
Howmet Aerospace —Clayton VIC
- Full-time
- ERP systems
- Microsoft Office
- Supervising experience
Quick Apply
Experienced Front-of-House Staff
Eleni's Kitchen and Bar —Yarraville VIC
- $80,000 a year
- Part-time
- Customer service
- In-person
- Restaurant experience
Quick Apply
10d

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Passenger Services Manager

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Opportunities for advancement
Insurance services
On-site parking

Qualifications

Management
Quality assurance
Presentation skills
Security
Leadership
Communication skills

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As a Passenger Service Manager at Swissport Melbourne, you will hold end to end accountability for the safe, compliant and commercially effective delivery of passenger services across a portfolio of airline clients. You will lead duty managers, supervisors and a large, rostered workforce operating in a complex 24/7 airport environment.

This is a visible hands-on leadership role. You will set the standard for the day of operations performance, build trusted relationships with airline and airport stakeholders, and ensure the operation is ready to respond decisively during peak periods, service disruptions and irregular operations

Your Impact

Own the passenger journey. Lead end-to-end delivery across check-in, document verification, gates, boarding, arrivals, connections, baggage service recovery and disrupted operations.
Lead day-of-operations performance. Maintain operational readiness, make timely decisions and coordinate closely with ramp, baggage, load control, operations control and airline teams to protect safe, compliant and on-time departures.
Deliver airline commitments. Own performance against Ground Handling Agreements, Service Level Agreements, airline procedures and scorecards, including on-time performance, departure readiness, compliance and passenger-experience measures.
Strengthen client partnerships. Act as the senior operational contact for airline clients, lead regular performance reviews and translate feedback, trends and root-cause analysis into sustainable corrective actions.
Build workforce capability. Plan roster coverage, training, leave and competency requirements; coach leaders; strengthen succession pipelines; and create clear accountability across all levels of the operation.
Champion safety, security and quality. Apply Swissport's safety management system, support a strong reporting and Just Culture, ensure compliance with aviation security and WHS requirements, and maintain audit and training readiness.
Drive commercial discipline. Manage labour productivity, overtime, controllable costs and revenue capture while balancing safety, service quality and operational resilience.
Lead a fair and accountable culture. Manage performance, grievances and conduct matters promptly and consistently, working within applicable enterprise agreements, policies and employment obligations.
Improve how we operate. Use operational data, passenger feedback and performance trends to identify risk, remove recurring service failures and embed continuous improvement.

Your Profile

You are an established aviation leader who understands the operational reality of passenger services and can move confidently between the terminal floor, airline client meetings and workforce-performance conversations.

Essential aviation experience. Recent, demonstrated management experience leading airport passenger services for an airline or ground handling provider in a complex commercial airport.
Passenger operations expertise. Strong knowledge of check-in, departure control systems, travel-document and boarding requirements, arrivals, transfers, baggage service recovery and irregular operations.
Large-team leadership. A proven record of leading Supervisors and sizeable multi-shift workforces, with experience in coaching, performance management, engagement and talent development.
Operational judgement. The ability to remain composed, visible and decisive during delays, cancellations, system issues, resource constraints and other time-critical operational events.
Airline client management. Experience managing airline relationships, performance scorecards, SLAs or Ground Handling Agreements, with confidence presenting performance outcomes and recovery plans.
Safety and compliance leadership. A practical understanding of aviation safety, security, quality assurance, regulatory training and audit requirements.
Workforce and commercial capability. Strong workforce-planning, rostering and cost-management skills, together with experience applying enterprise agreements in an operational environment.
Influence and communication. Credible written and verbal communication skills, strong stakeholder judgement and the ability to build alignment across airline, airport and internal teams.

What we offer

Permanent Full-Time position.
Flare HR Benefits (e.g Novated Leasing, Medical Insurance Discounts and much more)
On-site employee parking available.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Apply Now

Refine Your Search

managers & supervisors jobs in melbourne, vic

Passenger Services Manager

OPERATIONS & VENUE MANAGER

Australian Open 2027 Event Leadership Roles

Area Manager

Patisserie | Front Of House | Assistant Manager

Operations Assistant

Full Time 2IC - Melbourne Central

Executive Housekeeping Manager – Luxury 5-Star Hotel | Melbourne

Asian Grocery Convenience Store Manager

Distribution Centre Supervisor

OFC Zone Supervisor - Country Road Group Distribution Centre

FOH Supervisor

Logistics Supervisor - Warehouse, Transport & 3PL Operations

Assistant Store Manager - Macpac South Wharf DFO

Full Time 2IC - The Glen

Shift Supervisors

EOI HSEC, Project Controls, Project Managers, Project Engineers, Construction Managers, Construction Supervisors, Scheduling/Planning, etc

International Terminal Manager

Purchasing & Logistics Manager

Experienced Front-of-House Staff

I want to receive the latest job alert for managers & supervisors in melbourne, vic

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