In-Demand Library service Jobs in Melbourne, Vic

Customer Service Support Officer
City of Darebin —Darebin VIC
- $71,737 a year
- Part-time
- Customer service
- Working with children
8d
Retail Team Member
Supercheap Auto —Essendon VIC
- Part-time
- Customer service
- Merchandising
14d
Retail Team Member
rebel —Preston VIC
- Customer service
- Merchandising
- Employee assistance program
ES1-2 Food Technology Assistant
Government schools —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- University
6d
Library & Resource Centre Assistant - ES1-2 (Ongoing) - 2027 - New School in Aintree
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Google Suite
- Senior Secondary Certificate of Education
- Leadership
Guest Service Agent / Night Audit
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Customer service
- Front desk
1d
Adult / Information Services Librarian (First Peoples Identified)
Merri-bek City Council —Glenroy VIC
- $86,000 - $97,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Parental leave
Administration Officer
Aeralife —Sydenham VIC
- Part-time
- Microsoft Word
- Management
- Administrative experience
- Employee assistance program
- Employee discount
7d
Housekeeping Attendant
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Cleaning
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
6d
Application Support Engineer - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Oracle
- Management
- Computer Science
- Employee assistance program
Pathology Collector
Healius Corp. —Spotswood VIC
- Part-time
- Blood sampling
- Customer service
- Clinic
- Paid training
- Health insurance
Educational Leader
Story House Early Learning —Tarneit VIC
- Part-time
- Employee discount
- Free food
Casual Educator
Story House Early Learning —Kew East VIC
- Employee discount
- Free food
Manager, Programs and Engagement
Department of Government Services —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
12d
Children's and Youth Services Librarian (First Peoples Identified)
Merri-bek City Council —Brunswick VIC
- $86,000 - $97,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Parental leave
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Teacher Assistant - to 18 December 2026
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Communication skills
7d
Project Support Services (PSS) Administrator
Service Stream —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
- Annual leave
Learning Resource Centre Coordinator
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $76,000 - $79,000 a year
- Full-time
- Microsoft Office
- Education
- No degree
- Free parking
- Employee assistance program

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Customer Service Support Officer

City of Darebin -
Darebin VIC

Apply Now

Job Details

Permanent | Part-time | Casual
$71,737 a year
8 days ago

Qualifications

Customer service
Working with children
Driver Licence
Working with Children Check

Full Job Description

Permanent, Part time role (17.5 hours per week)
$71,737.00 per annum (pro rata 0.5 FTE) plus superannuation
Help build digital skills and inspire lifelong learning within your community

Permanent, Part time role (17.5 hours per week)
$71,737.00 per annum (pro rata 0.5 FTE) plus superannuation
Help build digital skills and inspire lifelong learning within your community
Library branches are easy to get to via public transport, bicycle or car

Are you passionate about helping people? Do you enjoy working with technology and supporting lifelong learning? We’re looking for a proactive, enthusiastic individual to join the Darebin libraries team as a Customer Service Support Officer. This role helps bring people, information, and technology together in a connected community space.

About the role:
This role suits a proactive and enthusiastic person who enjoys helping others face to face. You will respond to enquiries, issue and return library items, and assist with technology questions. An interest in lifelong learning and digital literacy is highly valued.

You will:

Deliver exceptional customer service in a fast-paced environment, creating positive experiences through every interaction.
Provide information to customers about library products, services and programs.
Engage community members in a welcoming and inclusive environment.

About you:
The successful applicant will be able to demonstrate:

A friendly, interactive and enthusiastic style with customers
Proficiency at using and helping others to use digital devices.
The ability to deal with and resolve conflict and negotiate acceptable outcomes within the scope of policy and procedures
Experience in customer service, primarily in the library, retail or hospitality sectors an advantage.
A current employee Working with Children Card.
A current Victorian Driver’s Licence is desirable (public transport available).

Why Darebin?
Darebin City Council is committed to equity, diversity and inclusion. We proudly serve one of the most diverse communities in Victoria, and we know that a diverse workforce strengthens our ability to deliver meaningful outcomes.

We offer:

A supportive team environment
Opportunities for professional development and career growth
A workplace that values collaboration, integrity, respect and creativity
The chance to make a real difference

How to Apply
To apply, please submit your application addressing the Key Selection Criteria in the Position Description. Please ensure you attach your resume and completed Assessment task to your application. Applications that do not include the completed Assessment Task or address the Key Selection Criteria as detailed in the position description may not be considered.

Applications close on Sunday 26/07/2026 at 11.30pm.

Applications will be reviewed during the advertising period so if you’re interested in this opportunity, we encourage you to get your application in as early as possible.

For a confidential discussion about the role and the opportunity, contact Kaye Cardin, Senior Customer Service Officer, [email protected], ph 8470 8242.

Should you need reasonable adjustments to our recruitment process to support your accessibility needs, please get in contact with us and advise how we can best support you.

Applicants who are not selected for this position but demonstrate suitable skills and experience may be considered in the future to fill casual roles or short term vacancies.

Pre-employment Checks
Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards. All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.

Apply Now

Refine Your Search

library service jobs in melbourne, vic

Customer Service Support Officer

Retail Team Member

Retail Team Member

ES1-2 Food Technology Assistant

Library & Resource Centre Assistant - ES1-2 (Ongoing) - 2027 - New School in Aintree

Guest Service Agent / Night Audit

Adult / Information Services Librarian (First Peoples Identified)

Administration Officer

Housekeeping Attendant

IT Service Desk Analyst

Application Support Engineer - Employment Information Kit

Pathology Collector

Educational Leader

Casual Educator

Manager, Programs and Engagement

Children's and Youth Services Librarian (First Peoples Identified)

Service Desk Manager

Teacher Assistant - to 18 December 2026

Project Support Services (PSS) Administrator

Learning Resource Centre Coordinator

I want to receive the latest job alert for library service in melbourne, vic

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