In-Demand Customer service financial planning Jobs in Melbourne, Vic

Organisation and Methods Analyst
Fusion Markets —South Yarra VIC
- $100,000 - $115,000 a year
- Full-time
- Management
- Finance
- Master's degree
- Parental leave
- Free food
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Melbourne VIC
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Service Costing and Financial Management Lead
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Finance
- Bachelor's degree
- Agile
8d
Dispute Resolution Representative | 12 Month Max Term Contract
Health Employees Superannuation Trust Australia —Melbourne VIC
- Contract
- Management
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
11d
Operations Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- SQL
- Analysis skills
Project Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Service Scheduling Coordinator, Field Service, APAC Energy & Charging Service
Tesla —Cremorne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Regular Giving Coordinator
Peter MacCallum Cancer Centre —Parkville VIC
- $84,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
- Annual leave
2d
Scrum Master
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- Education
- Bachelor's degree
- Parental leave
Finance Officer
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
10d
Veris Graduate Surveyor Program 2027
Veris —Melbourne VIC
- Full-time
- Bachelor's degree
- Leadership
- On-the-job training
Credit Controller
Stantec —Melbourne VIC
- Part-time
- Microsoft Excel
- Communication skills
- Work from home
- Employee assistance program
10d
Oracle Support Analyst
Department of Government Services —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Communication skills
- Analytics
12d
Project Management Analyst (6 months contract)
IQVIA —Melbourne VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Business Analyst
Cognizant —Melbourne VIC
- $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- APIs
Lead Functional Consultant Workday Finance
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Bachelor's degree
- IT
- Communication skills
- Health insurance
- Parental leave
Senior Business Analyst - Customer Account Management
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- APIs
- Agile
Senior Logistics Planning Analyst, Pacific
Nike —Melbourne VIC
- Full-time
- Research
- Microsoft Office
- Analysis skills
10d
Private Wealth Management, Wealth Management Professional - Melbourne
Goldman Sachs —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health insurance
Project Management Analyst
IQVIA —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d

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customer service financial planning jobs near melbourne, vic

Organisation and Methods Analyst

Fusion Markets
South Yarra VIC

Quick Apply

Job Details

Full-time
$100,000 - $115,000 a year

Benefits

Parental leave
Paid volunteer leave
Free food
Free drinks

Qualifications

Management
Bachelor honours degree
Finance
Master's degree
Analysis skills
Education
Bachelor's degree
Financial services
Business

Full Job Description

A bit about the role...
We are looking for a driven Organisation and Methods Analyst to join our high performing team and help shape our future.

A bit about us...
At Fusion Markets, we have big dreams, know-how, and a high bar for the talent we want on the bus with us to get there. Yes, finance can be serious stuff, but we try not to take ourselves too seriously! We are a business that cares deeply about our clients' trading experience and how we can improve it, but even more about the people here who help make it all happen.

Founded in 2019, Fusion opened its doors to clients worldwide in mid-2019. Every month, our clients trade over $150 billion of volume on our trading platforms worldwide, and the company is growing by triple digits each year. This isn't our first rodeo!

What you can expect...
This role will see the successful candidate:

Review and analyse existing operations, systems, structures and workflows across deposits, withdrawals, internal transfers and settlement flows.
Facilitate continuous improvement initiatives that enhance the effectiveness, efficiency and scalability of business processes and systems.
Provide advice and recommendations on process improvement, operational improvement and change management opportunities based on analysis of current structures, systems, processes and methods.
Identify opportunities to improve efficiency, scalability, compliance, operational resilience and customer experience across the payments function.
Work closely with the Payments team to document current processes, identify gaps and support the rollout of improved ways of working.
Analyse payment provider performance, including funding success rates, payment uptime, failed transactions, delays, chargebacks and time-to-resolution.
Support the evaluation and onboarding of new payment providers by documenting requirements, risks, workflows, operational impacts and implementation steps.
Work with Finance to improve reconciliation processes, trust account oversight, funding flows and exception handling.
Partner with Compliance and Risk to ensure payment processes align with relevant regulatory obligations, internal controls and risk management requirements.
Prepare reporting and insights for leadership and founders on key payment metrics, operational trends, risks and improvement opportunities.
Collaborate with Product and Development teams to improve platform integrations, automation, customer experience and operational tooling.
Identify manual workarounds, recurring issues and process bottlenecks, and recommend practical improvements that reduce risk and improve speed.
Create and maintain process documentation, workflow maps, operating procedures and control frameworks to support consistency and business continuity.
Support payment-related projects across new markets, products, regulatory requirements and customer demands.
Help build scalable operating foundations for the payments function as Fusion continues to grow.

What we are looking for...

Bachelor or Master in Commerce/Finance/Business Management
Strong analytical and problem-solving skills to address operational challenges, resolve issues, and implement effective solutions.
1-2 years proven experience in the Fintech/Payments/Financial Services industry.

Job Type: Full-time

Pay: $100,000.00 – $115,000.00 per year

Benefits:

Free drinks
Free food
Paid volunteer leave
Parental leave

Ability to commute/relocate:

South Yarra VIC 3141: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

What is your salary expectation for this role? Base only.
Are you comfortable working onsite 4 days per week? No WFH Mondays or Fridays

Education:

Bachelor Degree (Hons) (Preferred)

Experience:

Financial services: 1 year (Required)

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service financial planning jobs in melbourne, vic

Organisation and Methods Analyst

HR Specialist, Contracts Management - APAC

Service Costing and Financial Management Lead

Dispute Resolution Representative | 12 Month Max Term Contract

Operations Analyst

Project Officer

Service Scheduling Coordinator, Field Service, APAC Energy & Charging Service

Regular Giving Coordinator

Scrum Master

Finance Officer

Veris Graduate Surveyor Program 2027

Credit Controller

Oracle Support Analyst

Project Management Analyst (6 months contract)

Business Analyst

Lead Functional Consultant Workday Finance

Senior Business Analyst - Customer Account Management

Senior Logistics Planning Analyst, Pacific

Private Wealth Management, Wealth Management Professional - Melbourne

Project Management Analyst

I want to receive the latest job alert for customer service financial planning in melbourne, vic

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