In-Demand customer care Jobs in melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Team Member - CBW
Roll'd —Melbourne VIC
Quick Apply
9d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)
ANZ Banking Group —Melbourne VIC
- 8 hour shift
- Hybrid work
- Communication skills
- Work from home
10d
Customer Service Specialist - Call Centre
MyIntegra —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Support Specialist
Carbon Savers —Collingwood VIC
- $33 an hour
- Full-time
- CRM software
- Customer service
- Analysis skills
- Referral program
- Free food
Quick Apply
7d
Entry Level Sales Representative
Engage Direct —Clayton VIC
- $80,000 - $110,000 a year
- Urgently hiring
- Sales
- Customer service
- No experience needed
- Professional development assistance
Quick Apply
Room Attendant
ahs hospitality —Melbourne VIC
- $25.85 - $58.16 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
13d
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Doncaster VIC
- Part-time
- Customer service
14d
Team Member - Southgate
Grill'd —Southbank VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Solutions Advisor - Part time - Melbourne Airport
Vodafone —Melbourne VIC
- Part-time
- Parental leave
10d
Shop Assistant/Cashier
tobacco shop —Reservoir VIC
- $24.95 - $30.00 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
13d
Medical Receptionist/Administration General Practice
Carnegie Medical Centre —Carnegie VIC
- $24.95 - $35.00 an hour
- Part-time
- Customer service
- Medical office experience
- In-person
- Employee discount
Quick Apply
6d
Receptionist/Administration Assistant
Student Housing Australia —Caulfield North VIC
- $58,000 - $62,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick Apply
Part time receptionist, Physiotherapy clinic Northcote High St
Bodyfit Physio —Northcote VIC
- $27 - $32 an hour
- Medical office experience
- Organisational skills
- In-person
Quick Apply
7d
Team Member - Flinders Lane
Grill'd —Melbourne VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Hawthorn
Roll'd —Hawthorn VIC
Quick Apply
7d
Centre Administrator
RMIT University —Melbourne VIC
- $84,181 - $96,698 a year
- Part-time
- Administrative experience
- University
- Working with children
1h
Team Member - Chadstone
Roll'd —Malvern East VIC
Quick Apply
10d
Team Members
Zambrero —Docklands VIC
- Cleaning
Quick Apply

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer care jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Team Member - CBW

Entry Level Solar Sales Representative

Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies)

Customer Service Specialist - Call Centre

Customer Support Specialist

Entry Level Sales Representative

Room Attendant

Specialist: Seasonal Contract - Full Time or Part Time

Team Member - Southgate

Customer Solutions Advisor - Part time - Melbourne Airport

Shop Assistant/Cashier

Medical Receptionist/Administration General Practice

Receptionist/Administration Assistant

Part time receptionist, Physiotherapy clinic Northcote High St

Team Member - Flinders Lane

Team Member - Hawthorn

Centre Administrator

Team Member - Chadstone

Team Members

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