In-Demand Business customer experience consultant Jobs in Melbourne, Vic

Customer Service Consultant
Bank Australia —Kew VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
Business Analyst
Accenture —Melbourne VIC
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
HR Specialist, Contracts Management - APAC
Remote —Melbourne VIC
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Business Systems Analyst / Solutions Consultant
Balance Internet —Melbourne VIC
- Full-time
- ERP systems
- Data analysis skills
- Business development
- Work from home
Business Analysis Consultant
MIGSO-PCUBED —Melbourne VIC
- Contract
- SQL
- Analysis skills
- Bachelor's degree
Salesforce | Multiple Opportunities Available
Deloitte —Melbourne VIC
- Salesforce
- AWS
- AI
- Parental leave
Travel Consultant
RACV —Melbourne VIC
- Weekend availability
- Management
- Sales
- Customer service
- Parental leave
- Employee assistance program
Inbound Superannuation Consultant
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Customer Care Consultant
Red Energy —Richmond VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
14d
Customer Success Manager
Cloud Factory —Melbourne VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Experience - Experience Consultant
Virgin Active —Melbourne VIC
- Full-time
- Hospitality
- Sales
- Parental leave
- Employee assistance program
Quick Apply
Customer Service Consultant
PPG —Clayton VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Relations Consultant - South Yarra BMW (Full-Time)
Jowett Motor Group —South Yarra VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
13d
ServiceNow Consultant
GQI Consulting Pty Ltd —Melbourne VIC
- $110,000 - $150,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Bachelor's degree
Quick Apply
Customer Care Consultants
BizCover —Melbourne VIC
- $58,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Communication skills
- Work from home
Quick Apply
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
12d
Membership Consultant - Brunswick
Anytime Fitness —Brunswick VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
ICT Business Analyst
uCare iCare Pty Ltd —Bundoora VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Management
- Professional development assistance
Quick Apply
11d
Membership Manager
Fitness First —Melbourne VIC
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership

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business customer experience consultant jobs near melbourne, vic

Customer Service Consultant

Bank Australia -
Kew VIC

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Job Details

Permanent | Full-time

Benefits

Parental leave
Gym membership

Qualifications

Sales
Customer service
Communication skills

Full Job Description

Posted: 16/06/2026

Closing Date: 16/07/2026

Job Type: Permanent - Full Time

Location: Kew

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank, we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

We currently have a Permanent Full-Time opportunity for a Customer Service Consultant to work in our Kew Branch. The successful applicant will be self-motivated, have excellent communication and interpersonal skills and enjoy working in a team environment.

Why join us

We have big plans to become Australia’s leading purpose-driven bank.
As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
We offer flexible working options, a competitive salary and 14% super.
Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing, including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

Providing exceptional customer service to meet the banking requirements of our customers, both face-to-face and over the phone
Assisting in the development of long-term mutually rewarding relationships between our bank and its customers through various in-branch transactions, including but not limited to cash deposits and withdrawals, educating our customers on the benefits of online banking, using the Bank Australia APP, and assisting in opening business accounts
Identifying opportunities to market our range of financial products and services through continuous education and interaction with our customers, both new and existing
Promoting Bank Australia positively and professionally in our social, environmental and sustainability strategies through various volunteer programs and opportunities
Positively contributing to the success of the branch and the branch team as a whole.

What you will bring

A track record in excellent customer service
Confidence in building strong relationships with customers
Well-developed written, verbal and interpersonal skills
The ability to determine priorities and work effectively under pressure
FSRA Tier 2 accreditation preferred but not essential
Previous customer service/sales experience
Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.

Apply Now

Refine Your Search

business customer experience consultant jobs in melbourne, vic

Customer Service Consultant

Business Analyst

HR Specialist, Contracts Management - APAC

Business Systems Analyst / Solutions Consultant

Business Analysis Consultant

Salesforce | Multiple Opportunities Available

Travel Consultant

Inbound Superannuation Consultant

Customer Care Consultant

Customer Success Manager

Experience - Experience Consultant

Customer Service Consultant

Customer Relations Consultant - South Yarra BMW (Full-Time)

ServiceNow Consultant

Customer Care Consultants

Insurance & Claims Consultant

Client Service Consultant

Membership Consultant - Brunswick

ICT Business Analyst

Membership Manager

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