In-Demand Associate account Jobs in Melbourne, Vic

Customer Success Associate
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Internal Technical Sales Officer - Mt Waverley/Laverton
JJ Digitals Technologies —Mount Waverley VIC
- $30,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
4d
Lease Administration Associate
JLL —Melbourne VIC
- Microsoft Excel
- Finance
- Administrative experience
- Health insurance
- Parental leave
Office Manager
BNS Tax Consultants Pty Ltd —Docklands VIC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick Apply
Reconciliation Analyst
NCR Atleos —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
5d
Partnerships Associate, Australia
Whatnot —Melbourne VIC
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- SQL
- Health insurance
- Dental insurance
Senior Associate, Corporate and Institutional Banking (International Middle Markets)
HSBC Global Services Limited —Melbourne VIC
- Full-time
- Finance
- Master's degree
- Business
Associate/Manager, Credit Risk Operations (Debt Collections)
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- SQL
- Communication skills
Customer Service Representative
Wesco —Melbourne VIC
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
11d
Associate Director, Planned Disruptions
Department of Transport and Planning —Melbourne VIC
- $193,946 - $263,771 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
7d
Marketing Associate, Australia
Whatnot —Melbourne VIC
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Marketing
- Business
- Marketing
- Health insurance
- Dental insurance
Lease Administration Associate
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Administrative experience
- Health insurance
- Parental leave
Quick Apply
Shift Lead - English, Arabic, Microsoft Windows
HCLTech —Melbourne VIC
- On call
- Data analysis skills
- English
- Communication skills
13d
Growth Strategy & Operations Associate
Blinq —Melbourne VIC
- Hybrid work
- AI
- Annual leave
Cash Services Analyst
NCR Atleos —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
4d
WMS Applications Support Analyst
Tata Consultancy Services —Melbourne VIC
- SQL
Finance Advisory Senior Specialist | Senior Associate | CFO Advisory
PWC Australia —Southbank VIC
- Finance
- Communication skills
- Annual leave
- Parental leave
Business Developer / FX Sales Associate
Ebury —Melbourne VIC
- Sales
- Business
- Communication skills
Quick Apply
14h
Experience (SEO, GEO) Associate Director
WPP Media —Melbourne VIC
- Leadership
- Communication skills
- Analytics
- Parental leave
- Employee assistance program
11d

I want to receive the latest job alert for associate account in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

associate account jobs near melbourne, vic

Application Support Analyst jobs in Melbourne VIC

Associate Director jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Banking Associate jobs in Melbourne VIC

Marketing Associate jobs in Melbourne VIC

Reconciliation Analyst jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Customer Service Analyst jobs in Melbourne VIC

Education Support Trainee jobs in Watergardens Vic

Disability Support Worker jobs in Melbourne South Eastern Suburbs Vic

Application Support Analyst jobs in Bella Vista Nsw

Application Support Analyst jobs in Norwest Nsw

Disability Support Work jobs in Melton Vic

Application Support Analyst jobs in Sydney Nsw

Learning Support jobs in Illawarra Nsw

Retail Sales Associate jobs in West Gladstone Qld

Trade Support Associate jobs in Sydney Nsw

Finance Business Partner jobs in Perth Wa

Finance Associate jobs in Sydney Nsw

Finance Contract jobs in Melbourne Vic

Customer Success Associate

Siemens -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

#Brightly

Apply Now

Refine Your Search

associate account jobs in melbourne, vic

Customer Success Associate

Customer Service Representative

Internal Technical Sales Officer - Mt Waverley/Laverton

Lease Administration Associate

Office Manager

Reconciliation Analyst

Partnerships Associate, Australia

Senior Associate, Corporate and Institutional Banking (International Middle Markets)

Associate/Manager, Credit Risk Operations (Debt Collections)

Customer Service Representative

Associate Director, Planned Disruptions

Marketing Associate, Australia

Lease Administration Associate

Shift Lead - English, Arabic, Microsoft Windows

Growth Strategy & Operations Associate

Cash Services Analyst

WMS Applications Support Analyst

Finance Advisory Senior Specialist | Senior Associate | CFO Advisory

Business Developer / FX Sales Associate

Experience (SEO, GEO) Associate Director

I want to receive the latest job alert for associate account in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected