In-Demand Am Jobs in Melbourne, Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
2d
Dental Receptionist and Personal Assistant
Melbourne East Prosthodontics —Kew VIC
- $32 - $35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
14d
Warehouse Picker & Packer - Derrimut
New Aim Pty Ltd —Laverton North VIC
- From $33.09 an hour
- English
- Warehouse
- In-person
Quick Apply
OSHC Coordinator - Prahran, VIC
The Extend Group —Prahran VIC
- $45.46 an hour
- Monday to Friday
- Management
- Master's degree
- Working with children
- Paid training
Quick Apply
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Casual Guest Service Agent
The Great Southern Hotel —Melbourne VIC
- Rotating roster
- Customer service
- Front desk
- In-person
Quick Apply
6d
CASUAL AM SORTER
UPS —Tullamarine VIC
- Full-time
- Warehouse experience
Control Room Operator
Millennium —City of Knox VIC
- Weekend availability
- Communication skills
OSHC Coordinator - Ormond, VIC
The Extend Group —Ormond VIC
- $45.46 an hour
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Retail Team Member / Barista – Truganina, VIC
Daniel's Donuts —Truganina VIC
- From $34.76 an hour
- Monday to Friday
- Serving
- Hospitality
- Customer service
- Employee discount
Quick Apply
2d
Part-Time Kitchen Staff – Onsen Donburi (Melbourne CBD)
Onsen Japanese —Melbourne VIC
- $26.44 - $39.66 an hour
- Part-time
- Customer service
- In-person
- Kitchen
Quick Apply
8d
Casual Support Worker
Caring Hearts In-Home Help Pty Ltd —Windsor VIC
- $36.08 - $44.76 an hour
- First Aid Certification
- In-person
- Communication skills
- Employee discount
- Professional development assistance
Quick Apply
2h
AM Allocator
Linfox —Laverton VIC
- 12 hour shift
- Computer skills
- Communication skills
- Parental leave
Front Office Receptionist
Quest Mont Albert —Mont Albert VIC
- $27.97 - $69.92 an hour
- Weekend availability
- Sales
- Customer service
- Education
- Employee discount
- Gym membership
Quick Apply
1d
Casual Administration Assistant
Elite Real Estate —Melbourne VIC
- $25.22 an hour
- Sales
- Customer service
- Office
Quick Apply
Support Worker
Independence Australia —Melbourne VIC
- Up to $37.08 an hour
- Monday to Friday
- Employee assistance program
- Employee discount
8d
Dog Groomer
Hobsons bay dog grooming —Newport VIC
- $40 - $50 an hour
- Part-time
- In-person
Quick Apply
11d
Chinese Teaching Positions
JIC Language School —Melbourne VIC
- From $26 an hour
- Contract
- English
- In-person
- Teaching
Quick Apply
Retail Team Member / Barista – Hogan's Corner, VIC
Daniel's Donuts —Hoppers Crossing VIC
- From $34.76 an hour
- 12 hour shift
- Serving
- Hospitality
- Customer service
- Employee discount
Quick Apply
2d
[JOB OPENING] Part-Time Kitchen Staff (Experienced) – KATSUHON (Melbourne CBD)
Katsuhon —Melbourne VIC
- $26.44 - $39.66 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
8d

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour
2 days ago

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

am jobs in melbourne, vic

Customer Contact Officer

Dental Receptionist and Personal Assistant

Warehouse Picker & Packer - Derrimut

OSHC Coordinator - Prahran, VIC

Customer Service Representative

Casual Guest Service Agent

CASUAL AM SORTER

Control Room Operator

OSHC Coordinator - Ormond, VIC

Retail Team Member / Barista – Truganina, VIC

Part-Time Kitchen Staff – Onsen Donburi (Melbourne CBD)

Casual Support Worker

AM Allocator

Front Office Receptionist

Casual Administration Assistant

Support Worker

Dog Groomer

Chinese Teaching Positions

Retail Team Member / Barista – Hogan's Corner, VIC

[JOB OPENING] Part-Time Kitchen Staff (Experienced) – KATSUHON (Melbourne CBD)

I want to receive the latest job alert for am in melbourne, vic

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