In-Demand Guest service manager Jobs in Mascot Nsw

Hotel Duty Manager/Senior Guest Service
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
14d
Airport Lounge Supervisor – New Lounge Opening | Sydney Domestic Airport
Plaza Premium Lounge —Sydney Domestic Airport NSW
- $65,000 - $70,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
2d
Duty Manager/Supervisor
The Blairgrove group —Inner West NSW
- $33 - $56 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Team Member at Fishbowl - Rosebery
FISHBOWL —Rosebery NSW
- $34.76 - $41.72 an hour
- Customer service
- POS
- In-person
- On-the-job training
- Employee discount
Quick Apply
3d
FOH Manager
Self Raised —Bexley North NSW
- $30 - $35 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
Hospitality Management Opportunities NSW - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Sydney NSW
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
Duty manager & Venue manager
The Blairgrove group —Inner West NSW
- $33 - $56 an hour
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Venue Manager
Caness —Paddington NSW
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
Quick Apply
8d
Airline Lounge Experience Manager
Compass Group Australia —Mascot NSW
- Full-time
- Hospitality
- Budgeting
- Leadership
- Health insurance
- Free food
9d
Assistant Reservations Manager
Hunter Street Hospitality —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Lounge Manager
Plaza Premium Lounge —Mascot NSW
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
Hotel Manager | Brickfield Hospitality Group
Welcome Hospitality —Haymarket NSW
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Microsoft Office
- First Aid Certification
Quick Apply
4d
Relationship Manager - NSW
Prestige Inhome Care —Sydney NSW
- Full-time
- Management
- Sales
- Business development
- Employee assistance program
Quick Apply
Floor Manager
Arre —Newtown NSW
- $70,000 - $80,000 a year
- Full-time
- Hospitality
- Management
- Food service experience
Quick Apply
12d
Reservations and Events Manager
Luna lu / Como Italian / The Sicilian —The Rocks NSW
- $54,363.19 - $93,573.56 a year
- Weekend availability
- In-person
- Restaurant experience
- Communication skills
- Employee discount
- Free food
Quick Apply
3d
Front Desk All Rounder
SOFITEL —Sydney NSW
- Part-time
Quick Apply
3d
Assistant Manager
Betty's Burgers —Coogee NSW
- $73,000 - $77,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
6d
Assistant Venue Manager @ The Carrington
House Made Hospitality —Surry Hills NSW
- $74,999 - $75,000 a year
- Weekend availability
- Supervising experience
- Leadership
- Outdoor work
Quick Apply
12d
Premium Experience & Sales Lead - United Cup
Tennis Australia —Sydney NSW
- Weekend availability
- Hospitality
- Sales
- On-the-job training
7d
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply

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guest service manager jobs near mascot nsw

Hotel Duty Manager/Senior Guest Service

Hotel Mercure St Leonards
Greenwich NSW

Quick Apply

Job Details

Permanent | Full-time
14 days ago

Qualifications

Customer service
Communication skills

Full Job Description

Located on Sydney’s North Shore, Mercure St Leonards offers boutique-style hotel accommodation with modern amenities. The hotel is conveniently located, walking distance to public transport (St Leonards train station and Crows Nest metro station) providing easy access to Sydney city centre.

We are seeking a warm and welcoming Duty Manager with a passion for customer service and a commitment to creating memorable experiences for our guests. The position requires full-time hours on a rotating roster, Monday to Sunday (7am–3pm and 3pm–11pm).

Reporting to the Operations Manager, the Duty Manager position includes the following duties and responsibilities:

Greet guests on arrival and provide a warm, professional welcome.
Manage guest check-ins and check-outs efficiently.
Handle guest complaints and respond promptly to all guest enquiries.
Process guest payments and maintain accurate guest accounts.
Answer phone calls and respond to email enquiries in a timely manner.
Take and enter reservations accurately.
Conduct regular inventory checks.
Liaise with other departments, including the Food and Beverage and Housekeeping teams, to coordinate group bookings and ensure a seamless guest experience.

The successful applicant:

Mastery of Opera Cloud is preferred.
2 years experience as a Hotel Duty Manager or Guest Service Agent is required.
Experience in managing complaints
High attention to detail and the ability to work well under pressure
A very strong focus on customer service, good use of initiative, excellent communication skills and a high level of personal grooming and presentation.
Availability on weekends is a must.
Available to work on a rotating roster 7am to 3pm and 3pm to 11pm

Work in a friendly, cohesive team environment at Hotel Mercure, where we value differences and welcome applications from individuals of all backgrounds. If you are an experienced Duty Manager with good customer service skills, APPLY NOW!!!

Job Types: Full-time, Permanent

Application Question(s):

Are you authorised to work in Australia on a FULL-TIME basis (38 hours/week)?
(PLEASE ANSWER THE QUESTION) What motivated you to apply for this role?
(PLEASE ANSWER THE QUESTION) With which online reservation system are you familiar? Please list them.
(PLEASE ANSWER THE QUESTION) Are you available to work on weekends (this is a must)?
(PLEASE ANSWER THE QUESTION) Are you willing to work on a rotating roster (7am to 3pm and 3pm to 11pm)?
What is your expected gross salary (please answer the question)?

Experience:

guest service agent: 2 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service manager jobs in mascot nsw

Hotel Duty Manager/Senior Guest Service

Airport Lounge Supervisor – New Lounge Opening | Sydney Domestic Airport

Duty Manager/Supervisor

Team Member at Fishbowl - Rosebery

FOH Manager

Hospitality Management Opportunities NSW - Duty Managers/Assistant Venue Managers/Venue Managers

Duty manager & Venue manager

Venue Manager

Airline Lounge Experience Manager

Assistant Reservations Manager

Lounge Manager

Hotel Manager | Brickfield Hospitality Group

Relationship Manager - NSW

Floor Manager

Reservations and Events Manager

Front Desk All Rounder

Assistant Manager

Assistant Venue Manager @ The Carrington

Premium Experience & Sales Lead - United Cup

Guest Service Agent

I want to receive the latest job alert for guest service manager in mascot nsw

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