In-Demand Desktop support technician Jobs in Mascot Nsw

ICT Support Technician
Innoarc Architectural Pty Ltd —Pyrmont NSW
- $80,000 - $90,000 a year
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- Microsoft Access
- Customer service
- Administrative experience
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IT Field Services Technician (Casual/Part Time)
E-Flo Computers Pty Ltd —Sydney NSW
- $60,000 - $70,000 a year
- Part-time
- English
- In-person
- Communication skills
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Field Service Technician
ASI Solutions —Botany NSW
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- Parental leave
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Desktop Technician
Link Group —Sydney NSW
- Management
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IT Desktop Support Technician
Live Nation —Sydney NSW
- Full-time
- Microsoft Office
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Technology Support Technician
Ampol —Alexandria NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Fuel discount
7d
Gaming Console & Computer Technician
Queen Repairs —Carlton NSW
- $27 - $37 an hour
- Full-time
- In-person
- Employee discount
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Desktop Support Lead
FUJIFILM —Sydney NSW
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IT Operations Technician
Lifebyte Systems —Sydney NSW
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TMGM —Sydney NSW
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Fujitsu —Sydney NSW
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Unisys —Sydney NSW
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Unisys —Sydney NSW
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NowCrowd Activation Agency —Sydney NSW
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Technical Field Engineer
Unisys —Rhodes NSW
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ICT Support Technician

Innoarc Architectural Pty Ltd
Pyrmont NSW

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
13 days ago

Qualifications

Network administration
Microsoft Access
Customer service
Administrative experience
Analysis skills
Diploma
Communication skills
Advanced diploma
Help desk
Information Technology

Full Job Description

INNOARC Architectural

InnoArc is a specialised key distributor with a strong focus in a range of architectural products and systems. We promote different brands of innovative, high-performance, and lightweight architectural products that provide our customers a vast array of stylish and contemporary designs in architectural, residential, commercial, and industrial markets. We offer a suitable and ideal product solution for any application using the versatile, environmental friendly, and cost effective products and systems. Our expertise in architectural products enables us to provide excellent technical support for our high-quality products.

About the Role

We are seeking a motivated and experienced ICT Support Technician to join our team. In this role, you will provide technical support to staff, maintain computer systems and networks, and ensure the smooth operation of our computer infrastructure and web‑based services.

Key Responsibilities

Responding to inquiries about and finding solutions to software and hardware problems and network issues
Providing technical support to office staff, warehouse employees, and sales representatives
Adapting existing programs to meet business requirements
Supporting business software such as ERP, inventory management, CRM, and accounting systems
Maintaining the company's network, internet connectivity, and shared drives
Managing user accounts, email systems (such as Microsoft 365 or Google Workspace), and access permissions
Ensuring efficient use and performance of applications, equipment and ICT resources
Installing, configuring, and maintaining desktop computers, laptops, printers, barcode scanners and mobile devices
Troubleshoot operating systems, applications, and email-related issues
Repairing and replacing peripheral equipment such as terminals, printers and modems
Monitoring and maintaining ICT systems to ensure optimal performance
Designing and maintaining websites
Assisting with system upgrades, software deployments, and data backups
Documenting support activities and maintaining accurate service records
Supporting cybersecurity practices by ensuring systems are updated and secure
Supporting users with software installations, account access, password resets, and connectivity issues

Skills and Qualifications

Diploma, or Advanced Diploma or above in Information Technology or a closely related field
At least 12 months of previous experience in an ICT support or help desk role in a business environment is preferred
Knowledge of Windows and MacOS operating systems, Microsoft 365, networking, and hardware troubleshooting
Familiarity with Active Directory, remote support tools, and basic network administration is an advantage
Networking knowledge and experience with cloud-based systems (e.g. Microsoft 365) 
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Ability to work independently and as part of a team
Effective communication skills and the ability to explain technical concepts to non-technical users
A positive, customer-centric attitude and the ability to work collaboratively in a team environment

What We Offer

Competitive salary.
Ongoing training and professional development.
Supportive and collaborative work environment.
Opportunities for career growth.
Modern workplace with the latest technology.

How to Apply

If you are passionate about technology and enjoy helping people solve technical problems, we would love to hear from you.

Please submit your:

Resume/CV
Cover letter outlining your experience and suitability for the role

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in mascot nsw

ICT Support Technician

IT Field Services Technician (Casual/Part Time)

Field Service Technician

Desktop Technician

IT Desktop Support Technician

Technology Support Technician

Gaming Console & Computer Technician

Desktop Support Lead

IT Operations Technician

IT Operations Technician

On-site Technician

Tech Field Eng - Sydney

Senior Technician-Asset Management

IT & Events Support

Senior Digital Workplace Technician - USDS

Technical Field Engineer

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