In-Demand Senior product manager Jobs in Mango Hill Qld

Senior Client Advisor, Multi Site-Kippa Ring
Amplifon —Kippa-Ring QLD
- Full-time
- Communication skills
Quick Apply
Senior Product Manager
Metrea Management LLC —Brisbane QLD
- Agile
- Health insurance
- Annual leave
Organisational Change Management Manager
Avanade —Brisbane QLD
- Microsoft Office
- Business development
- SharePoint
Technical Team Leader Home Claims
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Senior Account Manager - QLD
Saputo Inc. —Brisbane QLD
- Full-time
- Management
- Sales
- Business development
6d
Senior Principal, Product GTM & Enablement
Epsilon —Bowen Hills QLD
- Full-time
- Hybrid work
- Writing skills
- SharePoint
- AI
- Health insurance
- Annual leave
Senior Product Manager, Tradfi Options
Binance —Brisbane QLD
- Full-time
- Remote
- AI
Quick Apply
Senior Relationship Manager
News Corp —Fortitude Valley QLD
- Hybrid work
- Sales
- Café
- Parental leave
Senior Manager Conversational AI
Auto & General Holdings —North Lakes QLD
- Management
- Financial services
- AI
- Parental leave
- Gym membership
Quick Apply
11h
Senior Project Manager
NCS Australia —Brisbane QLD
- Contract
- Management
- PMP
- Organisational skills
- Parental leave
Quick Apply
13h
EY Parthenon - Manager/Senior Manager - Turnaround and Restructuring Strategy
EY —Brisbane QLD
- Recruiting
- Business
- Communication skills
- Parental leave
5d
Senior Ecommerce Growth Manager - APAC
Lovehoney Group —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Presentation skills
- Budgeting
- Employee discount
Quick Apply
Senior Account Manager QLD
Interface, Inc. —Brisbane QLD
- Full-time
- In-person
- Health insurance
- Employee assistance program
Senior System Safety Manager
RHEINMETALL —Brisbane QLD
- Full-time
- Engineering
- Parental leave
- Employee discount
11d
Senior Manager, Sales Operations - APAC
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Wellness program
- Parental leave
5d
Business Development Manager - APAC
Emesent —Brisbane QLD
- Full-time
- Sales
- Business development
- AI
- Employee assistance program
Business Development Manager - Orthopaedics
Zimmer Biomet —Brisbane QLD
- Full-time
- Sales
- Business development
- No degree
- Wellness program
Senior Learning Specialist
Auto & General Holdings —North Lakes QLD
- Sales
- No degree
- Leadership
- Parental leave
- Employee discount
Quick Apply
Sr. Project Manager
Enovis —Brisbane QLD
- Full-time
- PMP
- Master's degree
- Analysis skills
Quality Control Manager- Brendale DC
4WD SUPACENTRE —Brendale QLD
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick Apply
13d

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Senior Client Advisor, Multi Site-Kippa Ring

Amplifon -
Kippa-Ring QLD

Quick Apply

Job Details

Full-time

Qualifications

Lead generation
Communication skills

Full Job Description

At Amplifon, we're not just about hearing aids; we empower people to rediscover all the emotion of sound. With a presence in 26 countries, we're on a mission to transform the way people experience hearing healthcare worldwide. Our team of professionals are dedicated to understanding each customer's unique needs and delivering exceptional solutions and experiences.

Our Mission:

We transform the way hearing healthcare is perceived and experienced worldwide, making it a natural choice for people to seek the superior care and expertise of our hearing care professionals.

We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience.

We attract, develop, and empower the most talented people, who share our ambition to change the lives of millions of people across the world.

About the Role

The Senior Client Advisor(SCA) is a key reference point for the Area Manager (AM) in ensuring exceptional customer service to our Clients, showing high operational problem solving and coordination, developing and coaching other Client Advisors in the cluster of clinics assigned. The SCA will assist the AM with the recruitment, retention and upskilling of Client Advisors in liaison with the Training team. The SCA will be required to achieve business objectives by creating and optimising commercial opportunities and coordinating diaries and store activities for maximum productivity.

Function:

Instore Operational Excellence

; Act as a point of reference for the Client Advisor (CA) in the assigned clinics to proactively address operational and front office issues related to systems.
; Work with the Area Manager, plan the launch of initiatives and tosupport the fast uptake of new processes amongst the cluster CA teams.

Recruiting, Coaching and Developing

; Support the recruitment and the onboarding of CAs within the cluster
; Act as role model to team as an early adoptorand positive ambassador for business initiatives.
; Coach and mentor other CAs in the cluster of clinics relating to best practice and new business initiatives

Co-ordinating and scheduling

; CA scheduling (to ensure enough cover for screening, off-sites etc) and management of CA sick and annual leave cover
; Roving between clinics to provide resourcing coverage where required
; Any other duties as reasonably required

Diary Management

; Ensure optimum diary management with maximum appointment volume and mix of appointments in order to meet business and customer requirements. Looking ahead in the diary, using available reports and confirming and re-arranging appointment times as necessary to increase productivity.

Customer service

; Be a role model for the highest quality service and assistance to all customers
; Manage and respond promptly to all customer enquires over the phone and in person
; Acknowledge and resolve customer complaints and uphold client privacy and consents
; Educate and assist customers with using and servicing their devices and accessories and perform minor repairs

Sales and Administration

; Process customer sales over the counter. Order, receive and manage clinic stock
; Review clinic reports such as outstanding money report, unreleased orders/sales to ensure correct processes are followed and revenue flow is optimised in all allocated clinics.
; Monitor sales reports throughout the month and assist with action plan to achieve forecast.

Lead Generation

; Undertake data mining and customer follow up to book appointments and maintain diary productivity.
; Conduct screening to identify clients needing hearing assessment and book assessments accordingly.
; Utilise and coach on other methods of lead generation including friend get friend programmes, flyeringand outreach.

What are we looking for?

; Excellent communication and listening skills
; A passion for service excellence
; Ability to communicate clearly and concisely
; Track record of success within the Client Advisor role

** Please note that you must have a licence and reliable vehicle as this is a mutli-site role which will require frequent travel between clinics in the area!

Competencies Required for the role:

; Customer Service
; Problem Solving
; Take controlled risk
; Motivation and Empowerment
; Coaching and Development

When you work at Amplifon you can expect more as well. We offer an open and supportive work environment with the opportunity to work with a rich portfolio of multi-brand products and proprietary protocols. At Amplifon your success is important to us which is why we provide development opportunities and recognition programs as well. So, if you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects then apply today.

APPLY NOW...we would love to hear from you!

Quick Apply

Refine Your Search

senior product manager jobs in mango hill qld

Senior Client Advisor, Multi Site-Kippa Ring

Senior Product Manager

Organisational Change Management Manager

Technical Team Leader Home Claims

Senior Account Manager - QLD

Senior Principal, Product GTM & Enablement

Senior Product Manager, Tradfi Options

Senior Relationship Manager

Senior Manager Conversational AI

Senior Project Manager

EY Parthenon - Manager/Senior Manager - Turnaround and Restructuring Strategy

Senior Ecommerce Growth Manager - APAC

Senior Account Manager QLD

Senior System Safety Manager

Senior Manager, Sales Operations - APAC

Business Development Manager - APAC

Business Development Manager - Orthopaedics

Senior Learning Specialist

Sr. Project Manager

Quality Control Manager- Brendale DC

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