In-Demand Guest service Jobs in Maitland, Nsw

Guest Service Agent
Elysia Wellness Retreat —Pokolbin NSW
- $32.31 - $45.24 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Casual Guest Service Agent
Oaks Hotels —Maitland NSW
- Weekend availability
- Customer service
- Front desk
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
LUX Crew Member - HOYTS Green Hills
HOYTS —East Maitland NSW
- Part-time
- Annual leave
11d
Front Office Opportunities | Oaks Cypress Lakes Resort
Oaks Hotels —Maitland NSW
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Venue Leader
Yo-Chi —Maitland NSW
- $85,000 - $95,000 a year
- Full-time
- Hospitality
Food & Beverage Roles | Attendants & Team Leaders | Oaks Cypress Lakes Resort
Oaks Hotels —Maitland NSW
- Weekend availability
- Hospitality
- Customer service
- Restaurant experience
- Health insurance
- Employee assistance program
Quick Apply
Food and Beverage Attendant - Rydges Resort Hunter Valley - Gather
EVT Group —Lovedale NSW
- Weekend availability
- Serving
- Bar
- Restaurant
LUX Kitchen Crew Member - HOYTS Green Hills
HOYTS —East Maitland NSW
- 8 hour shift
- Hospitality
- Culinary experience
- Customer service
- Annual leave
6d
Shift Supervisor - East Maitland
Hungry Jack's —East Maitland NSW
- Hospitality
- Leadership
- Restaurant
- On-the-job training
- Employee discount
Guest Experience Officer
Belgravia Health & Leisure Group Pty Ltd —Kurri Kurri NSW
- Hospitality
- CPR Certification
- First Aid Certification
1d
Zambrero Cessnock - Junior Casual Crew
Pinnacle Hospitality Group —Cessnock NSW
- $18.67 - $32.73 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick Apply
22h
Food and Beverage Attendant -Rydges Resort Hunter Valley
EVT Group —Lovedale NSW
- $32.31 - $45.24 an hour
- Weekend availability
- Resort
General Manager
Elysia Wellness Retreat —Pokolbin NSW
- Full-time
- Budgeting
- Leadership
- Hotel experience
- Health insurance
- Employee assistance program
Quick Apply
Hungry Jacks - Restaurant Manager & Assistant Manager Opportunities!
OTR —Cessnock NSW
- Full-time
- Hospitality
- Management
- Customer service
- On-the-job training
- Employee discount
Food & Beverage Manager
Oaks Hotels —Maitland NSW
- Weekend availability
- Customer service
- Restaurant experience
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Shift Supervisor - Maitland
Hungry Jack's —Maitland NSW
- Part-time
- Hospitality
- Leadership
- Restaurant
- On-the-job training
- Employee discount
Assistant Restaurant Manager - New Restaurant Opening GYG Cessnock!
Guzman y Gomez —Cessnock NSW
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
11d
Venue Manager| Greenhills - East Maitland
Burger Urge —East Maitland NSW
- Weekend availability
- Sales
- Customer service
- Leadership
- Employee discount
Administration Manager - Charles O'Neil Hostel Mayfield West
Catholic Healthcare —Mayfield West NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
Quick Apply
Rydges Resort Hunter Valley- Food and Beverage Bar Attendant
EVT Group —Lovedale NSW
- Weekend availability
- Hospitality
- Supervising experience
- POS
11d

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Guest Service Agent

Elysia Wellness Retreat
Pokolbin NSW

Quick Apply

Job Details

Casual
$32.31 - $45.24 an hour

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Elysia Wellness Retreat are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $32.31 per hour

Saturday: $38.78 per hour

Sunday: $45.24 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

guest service jobs in maitland, nsw

Guest Service Agent

Casual Guest Service Agent

LUX Crew Member - HOYTS Green Hills

Front Office Opportunities | Oaks Cypress Lakes Resort

Venue Leader

Food & Beverage Roles | Attendants & Team Leaders | Oaks Cypress Lakes Resort

Food and Beverage Attendant - Rydges Resort Hunter Valley - Gather

LUX Kitchen Crew Member - HOYTS Green Hills

Shift Supervisor - East Maitland

Guest Experience Officer

Zambrero Cessnock - Junior Casual Crew

Food and Beverage Attendant -Rydges Resort Hunter Valley

General Manager

Hungry Jacks - Restaurant Manager & Assistant Manager Opportunities!

Food & Beverage Manager

Shift Supervisor - Maitland

Assistant Restaurant Manager - New Restaurant Opening GYG Cessnock!

Venue Manager| Greenhills - East Maitland

Administration Manager - Charles O'Neil Hostel Mayfield West

Rydges Resort Hunter Valley- Food and Beverage Bar Attendant

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