In-Demand Security specialist Jobs in Macquarie Park Nsw

Service Centre Client Specialist
Optus —Macquarie Park NSW
- Overtime
- Customer service
- Communication skills
- Parental leave
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Cyber Security - Governance, Risk and Compliance Specialist (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick Apply
Senior Microsoft 365 / Intune Specialist
FOUR NINES PTY LTD —Norwest NSW
- Full-time
- Hybrid work
- Azure
- SharePoint
Quick Apply
Security Officer / Security Guard – Permanent Reliever
Assetlink —North Ryde NSW
- $29.79 - $59.58 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
- Annual leave
Specialist BD National Security, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
- Leadership
Weapons Technician-Typhoon
Serco Plc —Sydney NSW
- Full-time
- Engineering
- Maintenance
Recovery & Support Specialist
TAL —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Network Specialist
Fujitsu —Sydney NSW
- Management
Quality and Compliance Specialist
Anglicare —Macquarie Park NSW
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
- Gym membership
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
IBM security Identity and Access Management Specialist / Security Specialist
Accenture —Sydney NSW
- Full-time
- Management
Workday Integration Specialist (AU Citizen for security clearance)
Accenture —Sydney NSW
- Full-time
- Communication skills
- On-the-job training
Associate Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
APS 4 Client Service Officer
Department of Veterans' Affairs —Sydney NSW
- $85,610 - $91,309 a year
- Organisational skills
Associate Product Specialist (Contract)
Medtronic —Macquarie Park NSW
- Full-time
- CRM software
- Marketing
- Salesforce
2d
Supply & Demand Analytics Specialist, ACM
Medtronic —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Sales
- Presentation skills
Security Team Member
Assetlink —North Ryde NSW
- Rotating roster
- CPR Certification
- Customer service
- First Aid Certification
Head of Clinical Services - Villages
Anglicare —Macquarie Park NSW
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
- Employee assistance program
- Gym membership

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Service Centre Client Specialist

Optus -
Macquarie Park NSW

Apply Now

Job Details

Benefits

Onsite gym
Parental leave

Qualifications

Customer service
ServiceNow
Communication skills

Full Job Description

Date: 18 Aug 2026

Location: Macquarie Park, Australia

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Company: Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

As a Service Centre Client Specialist, you’ll be the first point of contact for Optus Enterprise customers, providing round-the-clock support via phone and digital channels. You’ll manage incidents and service requests across technologies such as Mobile, Contact Centre, Security, and Network products. This role demands autonomy, quick thinking, and strong technical aptitude to ensure brilliant customer experiences.

This centre operates 24x7, 365 days a year, with customer demand driving the rostering requirements. You will work on a rotating roster, provided at least four weeks in advance, with the opportunity to earn an additional salary for overnight and weekend shifts. Occasional overtime may also be available. You will be required to work 5 days a week on-site at our Optus Campus - Macquarie Park.

What You’ll Do | Your day to day will consist of

Own and resolve customer incidents and service requests, escalating where necessary.
Monitor and manage ServiceNow ticket queues, ensuring SLA compliance.
Communicate clearly and consistently with customers and internal teams.
Collaborate with Technical Assurance Centre and Client Delivery teams.
Maintain accurate documentation and contribute to service improvements.

What You Bring | What makes you perfect for the role?

Proven experience in delivering exceptional customer service
Excellent listening skills and empathy.
Excellent communication and interpersonal skills gained in a customer service environment.
Sound technical, analytical, investigative and problem-solving skills
The ability to troubleshoot enquiries for customers and direct to the appropriate area if the issue does not fall within the scope of this position

The good stuff…. | What’s in it for you?

Competitive compensation and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym, and on-site childcare centre.
Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

Apply Now

Refine Your Search

security specialist jobs in macquarie park nsw

Service Centre Client Specialist

IT & Workplace Support Engineers (Multiple Opportunities Available)

Cyber Security - Governance, Risk and Compliance Specialist (AU)

Senior Microsoft 365 / Intune Specialist

Security Officer / Security Guard – Permanent Reliever

Specialist BD National Security, Worldwide Public Sector

Weapons Technician-Typhoon

Recovery & Support Specialist

Security Specialist, Region Services

Network Specialist

Quality and Compliance Specialist

Venue Operations Manager

IBM security Identity and Access Management Specialist / Security Specialist

Workday Integration Specialist (AU Citizen for security clearance)

Associate Security Specialist, Region Services

APS 4 Client Service Officer

Associate Product Specialist (Contract)

Supply & Demand Analytics Specialist, ACM

Security Team Member

Head of Clinical Services - Villages

I want to receive the latest job alert for security specialist in macquarie park nsw

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