In-Demand Remote customer service administration jobs Jobs in Liverpool Nsw

ICT CUSTOMER SUPPORT OFFICER
Promise Services —Ingleburn NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Computer Science
- Customer service
Quick Apply
11d
Front of House and Administration Officer
Deaf Connect —Parramatta NSW
- $39.53 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
People Services Coordinator
Ventia Pty Limited —Parramatta NSW
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Opportunities for advancement
4d
Project Administration & Compliance Lead
BaptistCare —Norwest NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Learner Experience Coordinator
Transport For NSW —Petersham NSW
- $111,625 - $122,786 a year
- Full-time
- Administrative experience
4d
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Finance Officer
Whiddon —Glenfield NSW
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Work from home
14d
Pricing & Commercial Analyst
Ampol —Alexandria NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Fuel discount
6d
Project Administration & Compliance Lead
Baptistcare WA —Norwest NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Supply and Distribution Manager
Tuhorse Pty Ltd —Marrickville NSW
- $85,000 a year
- Full-time
- Customer service
- ERP systems
- Education
Quick Apply
7d
Inside Sales Representative (6-Month Contract)
MiniMed —Macquarie Park NSW
- Full-time
- CRM software
- Sales
- Salesforce
8d
Project Engineer - Remote
PST-Group Consulting —Bella Vista NSW
- Full-time
- Remote
- Azure
- Computer Science
- Administrative experience
Quick Apply
12d
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Manager Ministerial Correspondence
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Hybrid work
- Administrative experience
4d
Scientific Software & Computing Support Technician
University of Sydney —Camperdown NSW
- $107,312 - $115,686 a year
- Full-time
- Remote
- Software troubleshooting
- University
- Scripting
- Work from home
6d
Warehouse Operations Supervisor
Toll Group —Arndell Park NSW
- Full-time
5d
VoidZero Engineer
Cloudflare —Sydney NSW
- AI
- Communication skills
Quick Apply
7d
Global Head of Legal
Koala —Sydney NSW
- Hybrid work
- AI
- Leadership
- Annual leave
- Parental leave
13d

I want to receive the latest job alert for remote customer service administration jobs in liverpool nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote customer service administration jobs jobs near liverpool nsw

Service Coordinator jobs in Parramatta NSW

Front Of House Staff jobs in Parramatta NSW

Team Leader jobs in Parramatta NSW

Service Desk Analyst jobs in Inner West NSW

Travel Consultant jobs in Parramatta NSW

Engineer jobs in Sydney NSW

Graduate Mining Engineer jobs in Concord West Nsw

Project Engineer jobs in Moss Vale Nsw

Project Engineer jobs in Western Australia

Project Engineer jobs in North Albury Nsw 2640

Electrical Instrument Control Engineer jobs in Brisbane Qld

Project Engineer jobs in Gold Coast Qld

Maintenance Engineer jobs in Marsden Park Nsw

Lovisa Warehouse Pick Packers jobs in Derrimut Vic

Warehouse Operations jobs in Campbelltown Nsw

Warehouse Operations jobs in Doonside Nsw

Warehouse Operations jobs in Ipswich Qld

Amazon Warehouse jobs in Craigieburn Vic

Part Time Warehouse, Stock, Retail jobs in Wantirna Vic

Warehouse Operations jobs in Greenacre Nsw

ICT CUSTOMER SUPPORT OFFICER

Promise Services
Ingleburn NSW

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
11 days ago

Qualifications

Website maintenance
Management
Computer Science
Customer service
Technical support
Diploma
Associate degree
Communication skills
Advanced diploma
Help desk
Information Technology

Full Job Description

ICT CUSTOMER SUPPORT OFFICER

Business: Medipaq
Employment Type: Full-time, Ongoing
Location: Ingleburn, NSW, 2565
Salary: AUD $75,000 – $85,000 per annum plus superannuation

Full Job Description

About the Business

Medipaq is an Australian healthcare-related business providing products and services to support the needs of healthcare providers, organisations, and their clients. Operating within the healthcare sector, the business is focused on maintaining reliable service delivery, effective operational systems, strong customer relationships, and appropriate commercial and regulatory standards.

The nature of Medipaq’s operations involves the ongoing use of computer hardware, business software, network-connected systems, digital applications, communication platforms, and other ICT equipment that support day-to-day business activities. Reliable ICT systems and timely technical support are therefore important to maintaining operational continuity, staff productivity, effective communication, and consistent service delivery.

As Medipaq continues to manage its business activities and technology requirements, the organisation requires a dedicated ICT Customer Support Officer to provide technical assistance to users, diagnose and resolve software and hardware problems, support computer infrastructure, and ensure the efficient operation of applications and ICT equipment across the business.

About the Role

The ICT Customer Support Officer is responsible for providing technical assistance and support to users experiencing computer hardware, software, application, network, website, and peripheral equipment issues.

The role involves responding to ICT enquiries, diagnosing technical problems, determining appropriate software and hardware requirements, installing and configuring applications and equipment, adapting existing programs to meet user requirements, and supporting computer networks and associated technology.

The position requires strong technical troubleshooting, communication, organisational, and problem-solving skills, together with practical knowledge of computer hardware, software applications, network connectivity, web technologies, and peripheral equipment. The ICT Customer Support Officer will work closely with employees, management, external ICT providers, vendors, and other relevant stakeholders to maintain reliable ICT services and minimise operational disruption.

Key Responsibilities

Determine software and hardware requirements and provide appropriate technical solutions to identified user and system problems.
Respond to enquiries regarding software and hardware problems, diagnosing and resolving technical issues affecting computer systems, applications, and equipment.
Adapt and configure existing programs, applications, and system settings to meet users’ operational requirements.
Install, download, configure, update, and maintain appropriate software and applications across workplace computer systems.
Ensure the efficient use of applications and ICT equipment by providing technical assistance, troubleshooting, and practical guidance to users.
Implement, configure, and support computer networks, network connectivity, shared resources, and associated ICT infrastructure.
Design, update, and maintain company websites and assist in diagnosing and resolving website and web-based functionality issues.
Repair, replace, configure, and maintain peripheral equipment, including computer terminals, printers, scanners, monitors, modems, and other associated ICT equipment.
Provide ICT customer support through telephone, email, remote assistance, support ticketing systems, and call-centre-style support where required.
Maintain appropriate records of technical support requests, software and hardware issues, equipment maintenance, and resolutions, and escalate complex technical problems to relevant ICT providers or vendors where required.

Requirements

Australian citizens and permanent residents are encouraged to apply.
AQF Associate Degree, Advanced Diploma or Diploma in Information Technology, Computer Science, ICT Support, Networking, Systems Administration, or a related technical discipline.
At least three years of relevant ICT support experience and/or relevant vendor certification may substitute for the formal qualification where appropriate.
Relevant experience in ICT customer support, help desk support, desktop support, technical support, or a similar ICT environment is highly regarded.
Strong knowledge of computer hardware, software applications, operating systems, computer networks, web technologies, and peripheral equipment.
Demonstrated ability to investigate, diagnose, and resolve software and hardware problems and provide appropriate technical solutions.
Experience installing, downloading, configuring, updating, and supporting software applications and computer equipment.
Practical understanding of computer networks, network connectivity, shared resources, internet services, and workplace ICT infrastructure.
Ability to adapt and configure existing applications and system settings according to user and operational requirements.
Experience with website maintenance, web-based systems, or related web technologies is desirable.
Strong technical troubleshooting, analytical, organisational, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to explain technical information clearly to users with varying levels of ICT knowledge.
Strong customer service skills and the ability to respond professionally and efficiently to technical enquiries and support requests.
High attention to detail and the ability to maintain accurate technical support and ICT equipment records.
Ability to prioritise multiple technical issues and work effectively to minimise disruption to business operations.
Relevant ICT vendor certifications and experience with technical support or service management systems are advantageous.
Ability to work effectively within a professional and operationally focused business environment.

Work Conditions

Full-time, ongoing position.
Standard business and operational working hours, with flexibility according to ICT support and business requirements.
Technical support may be provided in person, by telephone, email, remote support systems, or other appropriate support channels.
Work performed in accordance with Medipaq’s operational, information technology, information security, and workplace policies.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

remote customer service administration jobs jobs in liverpool nsw

ICT CUSTOMER SUPPORT OFFICER

Front of House and Administration Officer

Service Desk Analyst (NSW)

Regional Support Coordinator

People Services Coordinator

Project Administration & Compliance Lead

Learner Experience Coordinator

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Finance Officer

Pricing & Commercial Analyst

Project Administration & Compliance Lead

Supply and Distribution Manager

Inside Sales Representative (6-Month Contract)

Project Engineer - Remote

Luxury Cruise Team Manager

Manager Ministerial Correspondence

Scientific Software & Computing Support Technician

Warehouse Operations Supervisor

VoidZero Engineer

Global Head of Legal

I want to receive the latest job alert for remote customer service administration jobs in liverpool nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected