In-Demand Learning and development officer Jobs in Lewisham, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
13d
Assistant Project Officer (Course Coordination)
National Parks & Wildlife Service —Sydney Western Suburbs NSW
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Assessor of Early Childhood Education and Care
TAFE NSW —Strathfield NSW
- $91,590 a year
- Part-time
1d
Bookings & Community Centre Officer - Casual
Cumberland Council —Merrylands NSW
- $40.90 - $50.10 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Annual leave
14d
People And Culture Officer
Wyanga Aboriginal Aged Care —Redfern NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
Accommodation Officer - 12-month temporary contract
Women and Children First —Lane Cove NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
APS 4 Client Service Officer
Department of Veterans' Affairs —Sydney NSW
- $85,610 - $91,309 a year
- Organisational skills
Careers and Pathways Advisor - Critical Minerals, SEO2
Department of Education —Parramatta NSW
- $174,905 a year
- Full-time
5d
Student Service Officer (Admin)
Wellington Education Group —Sydney NSW
- $30 - $40 an hour
- Management
- Customer service
- Microsoft Office
- Professional development assistance
Quick Apply
8d
Claims Service Officer
TAL —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
Quick Apply
NQS Partner - NSW South & ACT
Goodstart Early Learning —Alexandria NSW
- Full-time
- Analysis skills
- Gym membership
Vinnies Assist Referral Information Officer
St Vincent de Paul Society —Woolloomooloo NSW
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
Executive Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
6d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Resource Monitoring Officer
TAFE NSW —South Sydney NSW
- $116,219 - $125,157 a year
- Temporary
- Customer service
- Business
13d
IT Support Officer
Fulcrum —Sydney NSW
- $80,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
7d
Review Officer
Department of Education —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Administrative experience
- Analysis skills
- No degree
- Opportunities for advancement
7d
Project Officer
Treasury —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
1d
Masterdata Officer
Healius Corp. —Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
6d
Accounts Payable Officer
Campbell Property Group —Norwest NSW
- Full-time
- Data entry
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
2h

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
13 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

learning and development officer jobs in lewisham, nsw

Part Time Customer Service Officer - Operations

Assistant Project Officer (Course Coordination)

Assessor of Early Childhood Education and Care

Bookings & Community Centre Officer - Casual

People And Culture Officer

Accommodation Officer - 12-month temporary contract

APS 4 Client Service Officer

Careers and Pathways Advisor - Critical Minerals, SEO2

Student Service Officer (Admin)

Claims Service Officer

NQS Partner - NSW South & ACT

Vinnies Assist Referral Information Officer

Executive Support Officer

Freight Air Cargo Examination Officer - Sydney

Resource Monitoring Officer

IT Support Officer

Review Officer

Project Officer

Masterdata Officer

Accounts Payable Officer

I want to receive the latest job alert for learning and development officer in lewisham, nsw

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